Michele P. of San Diego, CA
William H. of Menifee, CA
Lorena V. of The Villages, FL
Robert Z. of Natick, MA
Lon G. of Boynton Beach, FL
Kenneth B. of Chesterfield, VA
Karen C. of Meridian, ID
Dawn E. of Weaverville, NC
Wendy L. of Deerfield Beach, FL
James K. of Estero, FL
Dino S. of Woodside, NY
Bruce C. of Upper Marlboro, MD
Melvin C. of Rockville, MD
Althea P. of Ft. Lauderdale, FL
Joe G. of Ft. Wash, PA
Nancy L. of Ellicott City, MD
Denise A. of Burlington, NC
Bradley A. of Wingsport, TN
Gerda C. of Delray Beach, FL
Gregory H. of Johns Creek, CA
Rhonda H. of Parkland, FL
William D. of Ozark, MO
Isabel G. of Eganville, ONT
Kenneth A. of Santa Fe, NM
Lance J. of Lawrenceville, GA
Christine K. of Colchester, VT
Barbara K. of Boynton Beach, FL
Christopher L. of Roanoke, VA
Judy M. of Sierra Vista, AZ
Frank & Rose N. of Wetmore, MI
Robert S. of Westerville, OH
Julie T. of Bridgewater, NJ
Stephanie H. of Katy, TX
Judith L. of Coconut Creek, FL
Heidi L. of Atlanta, GA
Leonard P. of Boynton Beach, FL
Dennis H. of Arvada, CO
Pamela F. of West Friendship, MD
William H. of Spring, TX
Wayne H. of Collegeville, PA
Charles L. of Claremont, FL
Roberta S. of Naples, FL
Marcia K. of Gulf Breeze, FL
Bradford W. of Hilton Head Island, SC
Mark D. of Andale, KS
Mona B. of Pikesville, MD
Andrew B. of Sacramento, CA
Judith L. of Greensboro, NC
Marc S. of Lansdale, PA
Barbara B. of Franklin Lakes, FL
Donald Caruso of Palm Bay, FL
Brian C. of Brantford, ONT
Peter D. of Ocala, FL
Ely F. of Delray Beach, FL
Marcy H. of North Ft. Meyers, FL
Bernadette H. of Conifer, CO
Lisa K of Melbourne, FL
James L. of Clinton Township, MI
Lynn L. of North Ft. Meyers, FL
Linda L. of Murrells Inlet, SC
Dennis M. of Calabash, NC
Paul M. of Raleigh, NC
Orton M. of Miramar Beach, FL
Michael P. of St. Catharine’s, ONT
Marlene P. of Ivyland, PA
Christine S. of Waterford, CT
Peter V. of Ocala, FL
Jane W. of Ocean Springs, MS
Elaine A. of Delray Beach, FL
William A. of Boynton Beach, FL
Adrienne A. of Waynesburg, PA
Catherine B. of Marietta, GA
Lisette C. of Cheneville, QC
Henry G. of Masa, AZ
Julie H. of Boynton Beach, FL
Edward J. of Spring Hill, TX
Howard & Mary L. of Delray Beach, FL
Cheryl M. of Wasaga Beach, ONT
Gary M. of Dunedin, FL
Anne M. of Alexandria, VA
Nancy M. of Punta Gorda, FL
Richard P. of Ocala, FL
Patsy P. of Spring, TX
Harold S. of Monsey, NY
Connie T. of Summerfield, FL
Claire W. of Fairhaven, MA
Sandra M. of Kankakee, IL
Lorie B. of Dade City, FL
Rachel M. of Edmond, OK
Judith K. of Bradenton, FL
Caribbean Princess 10.22.2016
“We have booked several cruises with CruCon and have always been pleased. Everyone has been helpful above and beyond what is required.”
William V. of Rockledge, FL
Joe H. of Souderton, PA
Bertha H. of Summerfield, FL
Susan B. of Metairie, LA
Joseph A. of Lakeville, MA
Gary G. of La Habra, CA
Virginia H. of Massapequa, NY
Marsha K. of Boynton Beach, FL
Robert M. of Townsend, MA
Richard T. of Mechanicsburg, PA
Deborah B. of Ocala, FL
Kathy C. of Elkhorn, WI
Nancy C. of Woodbury, MN
Christine D. of Venice, FL
James G. of Van Buren, AR
Lana L. of North Richland Hills, TX
MaryAnne M. of Ocean Park, WA
Anthony O. of Marion, FL
Joan O. of The Villages, FL
Susan V. of Niagara Falls, ONT
Robert Z. of Westmont, IL
Kerry B. of Hope, ND
Virginia B. of Austin, TX
Barbara E. of Toms River, NJ
Lawrence G. of Dallas, TX
Thomas H. of Virginia Beach, VA
Norma K. of Novato, CA
Nancy M. of Ft. Meyers, FL
Diane O. of Melbourne, FL
Marsha R. of Milwaukee, WI
Joshua R. of Locust Grove, GA
Nicholas S. of Sherwood, IL
Gerald S. of Scotland, TX
Manda W. of St. Petersburg, FL
Edmund V. of Willington, CT
Shelley C. of Troutville, VA
Mary Frances T. of Clinton, ONT
Linda B. of Atlanta, GA
Frances G. of Leesburg, FL
Beverly F. of Odenton, MD
Donald H. of Mesa, AZ
Maureen A. of Bunnell, FL
Demas B. of Crystal River, FL
Paul D. of East Hartford, CT
Nancy H. of Atlanta, GA
Stephane J. of Saint Sauveur, QB
Michael L. of Bellport, NY
Virginia M. of Middletown, RI
Richard M. of Brunswick, CA
Maureen P. of Klinter Haven, FL
Lisa Marie P. of Bartonville, IL
Donald R. of Hudson, FL
LaRee R. of Alva, FL
Steven W. of New Richmond, WI
Andrew W. of Seabrook, TX
Judith Y. of Laval, QB
Vernon B. of Newmarket, AL
Jamie F. of Phoenix, AZ
Robert F. of Old Hickory, TN
Edward G. of Palm Coast, FL
Linda Marie H. of Manchester, CT
Robert H. of Babson Park, FL
Hans K. of Longwood, FL
Rebecca S. of Chester, VA
Rupert W. of McKinney, TX
Anthony A. of The Villages, FL
Brett L. of Kennewick, WA
Susan S. of Valrico, FL
Billie G. of Granbury, TX
Merri A. of Broomfield, CO
Elizabeth P. of St. Petersburg, FL
Donald D. of Lake Oswego, OR
William H. of E. St. Paul, MB
Jo Ann L. of Milton, DE
Edward P. of Hilton Head Island, SC
Reginald V. of Brighton, ONT
James Z. of Wahkon, MN
Dale D. of Monks Corner, SC
Mark P. of Fremantle, ONT
Bonnie E. of Coral Springs, FL
Willie G. of Melbourne, FL
Marguerite M. of Monmouth Junction, NH
William R. of Lake City, CO
Stella W. of Safety Harbor, FL
John White Jr. of W. Roxbury, MA
George W. of Margate, FL
Keli S. of West Haven, CT
Constance M. of Indiana, PA
Wanda C. of Parsonburg, MD
Devany D. of Sunrise Beach, MO
Donald D. of Homosassa, FL
Richard J. of Falls Church, VA
Barbara M. of Palm Beach, FL
Terri Lee N. of Boise, ID
Michael F. of Miami Shores, FL
David O. of Garden Grove, CA
Gina P. of Reno, NV
Joel T. of Cape Coral, FL
Katherine H. of Port St. Lucie, FL
Anthony C. of Mallorytown, ONT
Teresa H. of Oakland, TN
Lawrence J. of Seneca, SC
Bruce K. of Gilford, NH
Sander L. of Lanoka Harbor, NJ
Gretchen L. of Venice, FL
Delia T. of Kissimmee, FL
Mary W. of Port Richey, FL
Sylvia B. of Wellington, FL
Mary C. of Naples, FL
Gary H. of Dalton, GA
Angela L. of Lucan, ONT
Paula M. of Kingston, PA
Jayme M. of Whittier, CA
Stuart S. of Pembroke Pines, FL
Tracy T. of Hamilton, ONT
William C. of Glen Allen, PA
Sarah M. of Hurricane, WV
Ernest P. of Valley Cottage, NY
Steven P. of Brockton, MA
Dorothy H. of Santa Rosa, CA
Carol Menendez of Sherman, IL
Elizabeth P. of Southport, NC
Deanna F. of Fleming Island, FL
Allen C. of Lecanto, FL
Cynthia G. of Bay City, MI
Holly F. of Vancouver, BC
Charlotte S. of Boynton Beach, FL
Janet C. of Tarpan Springs, FL
Ann Marie T. of Boynton Beach, FL
Jack W. of Knightstown, IN
Mary Jo A. of Naples, FL
Nina C. of St. David’s, ONT
Donetta C. of Poinciana, FL
Michael Y. of York, PA
Jose A. of Virginia Beach, VA
John H. of Naples, FL
Kathy B. of Terrell, TX
Lionel G. of Newport News, VA
Helen K. of Australia
Judy and Amado B. of Garden Grove, CA
Deanna B. of Palm Harbor, FL
Lily H. of Mississauga, ONT
Vera K. of Lindenhurst, IL
Darryl M. of Cornelius, NC
Elaine W. of Cypress, CA
Geraldine K. of Toronto, ONT
Patrick B. of Acton, ONT
Harry S. of Middleburg, FL
George B. of Grasyson, GA
Vanessa C. of St. Catherine’s ONT
Eileen D. of Sebastian, FL
Bonnie H. of Deland, FL
Arthur R. of Dennisport, MA
Leisha T. of Moultonborough, NH
Shelli S. of Las Vegas, NV
Janice S. of Palm Coast, FL
Jane W. of St. Johns, FL
Thekla C. of Windermere, FL
Oceania Insignia 9.12.2016
“Jillian is so helpful! Prices are always more than competitive and you give great perks!”
Steven N. of Eerie, CO
Lyn K. of Hoffman Estates, NY
Angela B. of Davenport, FL
Cheryl B. of San Francisco, CA
Larry H. of Pickering, ONT
Merryk O. of Lakeland, FL
David S. of Monrovia, CA
Marsha S. of Milford, CT
Lori D. of Palisades, NY
Yvonne D. of Owings Mills, MD
Linda F. of Langhorne, PA
James L. of Winchendon, MA
Pamela M. of Cromwell, CT
Robert M. of LaGrange, GA
Daniel M. of Gloucester, MA
Arthur R. of Port St. Lucie, FL
Marie B. of Waxhaw, NC
Marie Janelle B. of Lake Charles, LA
Mary S. of Claremont, CA
Gregory H. of McGregor, ONT
Julianne G. of Chandler, AZ
Dewey A. of Springfield, MO
Sandra H. of Eagle Mountain, UT
Sharon L of Calgary, AB
Kathleen M. of Glendale, AZ
Nick M. of Norridge, IL
Alexander P. of Texas City, TX
Charles W. of Parkland, FL
Lynn A. of North Richland Hills, TX
James C. of Pittsboro, NC
Edward G. of Brightwaters, NY
Henry W. of Myrtle Beach, SC
Robert & Maxine H. of San Jose, CA
Lonnie H. of San Antonio, TX
Kenneth L. of Salt Lake City, UT
Joe M. of Columbus, OH
Lois G. of Chula Vista, CA
Barbara C. of Goodyear, AZ
Susie B. of Corner Brook, NL
Ronald J. of Jonesboro, GA
Jane L. of Milton, DE
Mike M. of Hazlet, NJ
Christine P. of Coaticook, QC
Frank W. of Flushing, NY
Wendy M. of St. Catherine’s, ONT
John H. of Oakley, CA
Ann M. of Fultonville, NY
Heather A. of Little Elm, TX
Helen B. of Myakka City, FL
Sandra K. of Summerfield, FL
Warren V. of Gainesville, FL
Grace M. of Staten Island, NY
Wallace M. of St. Petersburg, FL
Sharon B. of Oxnard, CA
Debbie L. of Springfield, IL
Frank H. of Vandalia, OH
Susan K. of Pavo, GA
Sandra C. of Brookline, MO
Eleanor C. of North York, ONT
Cynthia L. of Orange, TX
Raymond C. of Tuscon, AZ
Belma B. of East Elmhurst, NY
Wendy H. of Brookfield, IL
Michael T. of Scottsdale, AZ
Elizabeth S. of Matthews, NC
Alan V. of Red Hook, NJ
Mary C. of Tuscon, AZ
Marcia L. of Del Ray Beach, FL
Liroy G. of Deland, FL
Keith W. of Moultonborough, NH
James F. of Moultonborough, NH
Diana R. of Rising Sun, MD
Carolyn L. of Lutherville Timonium, MD
Joanne K. of Winnipeg, MB
Beverly H. of Oxford, CT
Robert E. of Lees Summit, MO
Martin C. of Bradenton, FL
Andrea A.C. of Liberty Township, OH
Lynn U. of Williamsville, NY
Denyse S. of Aurora, ONT
Michael M. of Lancaster, NY
Harry B. of Old Hickory, TN
Charles A. of Middletown, NY
James T. of Plainfield, NJ
Sharon F. of Peoria, AZ
Patricia M. of Brookhaven, PA
Barbara K. of Delray Beach, FL
Dennis N. of Escondido, CA
Nancy P. of Greensboro, NC
Gail T. of Norwood, MA
Alfred S. of Suffolk, VA
Stephen C. of Palm Springs, CA
Leonel M. of Townsend, MA
Judy S. of West Chester, PA
Karen B. of Killen, AL
Larry M. of Parrish, FL
Cheryl R. of Winnipeg, MB
Cheryl R. of Sunapee, NH
Sean S. of Lake Worth, FL
Michael S. of Denver, PA
Kathleen W. of Winnabow, NC
Michael B. of Moseley, VA
Jonathan K. of Walnut Creek, CA
Rhonda G. of Hernando, FL
Colleen K. of Keller, TX
Richard S. of Kissimmee, FL
Mary P. of Schaghticoke, NY
Henry R. of Chino, CA
Joshua C. of Homestead, FL
Elco D. of Niagara Falls, ONT
Francis H. of Whitby, ONT
Robert H. of Ennis, TX
Robert L. of San Francisco, CA
Paul L. of Clearwater, FL
Robert M. of Huntsville, AL
Chris S. of Temple City, CA
Kristine S. of Ft. Meyers, FL
Steve C. of Trinity, FL
Connie T. of Summerfield, FL
Kathleen D. of Lake Lure, NC
Jasmine F. of Orlando, FL
Terri R. of Deltona, FL
Roselyn B. of Swarthmore, PA
Keith D. of Delta, BC
Mary L. of Willow Springs, IL
Charles K. of Sarasota, FL
Rosalba R. of Hamilton, ONT
Frank R. of Absecon, NJ
Roy W. of Schaumburg, IL
Kelvin T. of Burnaby, BC
Carol A. of Chula Vista, CA
Rhea W. of Hillsboro Beach, FL
Tammy B. of New Bedford, MA
Sandra K. of Somerfield, MA
Harold S. of Monsey, NY
Vitaliy K. of Brooklyn, NY
Ann C. of Alameda, CA
Linda F. of San Antonio, FL
Marcia G. of Rockwall, TX
Barbara G. of San Antonio, TX
John J. of Ottawa, ONT
Scott K. of West Linn, OR
Jacqueline L. of New Blaine, AR
Carol R. of Coram, NY
Frank R. of Absecon, NJ
Shalom T. of Baltimore, MD
Magdalen V. of Longueuil, QC
Alan K. of Richmond, BC
Jenisa N. of Winnipeg, MB
Sandra N. of Elk Ridge, VT
William B. of St. Jones, FL
Alane C. of Torrance, CA
Anita K. of Little Neck, NY
Randy W. of Rainier, WA
Julie S. of The Villages, FL
James W. of Lawrenceville, GA
Paul B. of Cincinnati, OH
Carolyn B. of Leesburg, FL
James B. of Portland, OR
Larry B. of Coco Beach, FL
Pamela B. of Minneapolis, MN
Nancy B. of Manchester, CT
Donna D. of St. Augustine, FL
Gary N. of Parrish, FL
Barbara S. of Smithfield, RI
Jocelyn M. of Annapolis, MD
Betty Ann P. of Georgetown, TX
Connie T. of Summerfield, FL
Cynthia P. of Williamsburg, VA
Bernd W. of Peachtree City, GA
Janet E. of Southampton, PA
Joanne S. of Puyallup, PA
Stephen E. of San Dimas, CA
Linda S. of North Port, FL
Linda T. of Newport, DE
Oye Ling Margaret D. of Annapolis, MD
Robert W. of Greensburg, IN
Susan D-J. of San Francisco, CA
Richard E. of North Oaks, MN
Patricia B. of Bel Air, MD
Janet K. of Ontario, CA
Michael E. of Napa, CA
Rick DeLugo of Virginia Beach, VA
Ann C. of Rocky Mount, NC
Loretta W. of Chino Hills, NC
Anthony B. of Scottsdale, AZ
Donald K. of Richfield, WI
Anna S. of Modesto, CA
Jane G. of Meredith, NH
Diane C. of Pasadena, TX
Linda Z. of Sutton, CT
Carolyn G. of Ann Arbor, MI
Harold M. of Universal City, TX
Diana M. of Hayes, VA
Ramin A. of Vaughan, ONT
Ruth M. of Honolulu, HI
Barbara S. of Westwood, NJ
Sie Yearl C. of Lawrenceville, NJ
Luna Friedman of Aventura, FL
Elaine S. of Sunlakes, AZ
Mark P. of San Francisco, CA
Mary T. of Waxhaw, NC
Edith M. of Fort Worth, TX
Travis W. of Anthon, IA
Robert K. of Winnipeg, MB
Raymond S. of Colombus, OH
Kathy D. of Lombard, IL
Gary G. of San Diego, CA
Paula S. of Washington, DC
Daniel S. of St. Charles, MO
William S. of Des Plaines, IL
Harry B. of Staffordshire, UK
Roy M. of Richmond, BC
Jeanne S. of Washington, DC
Maricela M. of Murrieta, CA
Joyce S. of Georgetown, TX
Claudine D. of Hamilton, ONT
Simone N. of Greensboro, NC
Linda M. of Corona, CA
Anthony W. of Hollister, CA
Sherry K. of Mooresville, NC
Irene M. of Austin, TX
Harry B. of Old Hickory, TN
Pat S. of Annandale, VA
William D. of Dadeville, AL
Harry F. of Elkhorn, NE
Sandra C. of The Villages, FL
Dmitriy B. of Staten Island, NY
Paula & Thomas P. of Tarrytown, NY
Maria S. of Ottawa, ONT
Cynthia N. of Bonita, CA
Henry R. of The Villages, FL
Barbara N. of Mountainview, CA
Bernard B. of Ocala, FL
Patricia E. of Tuscon, AZ
Geraldine W. of Cotati, CA
Larry A. of Adrian, MI
Oleta F. of Springfield, OR
James R. of Many, LA
Michelle M. of Hampshire, IL
Rhapsody of the Seas 7.15.2016
“Always pleased with the service and incentives provided by Crucon.”
Darlene G. of Nipomo, CA
Ronald S. of Nipomo, CA
Deborah W. of Warminster, PA
Joy C. of Garden City, NY
Brad S. of Comfort, TX
Carl S. of Fort Meyers, FL
Janene P. of Springfield, MO
Kathleen G. of Williamsville, NY
Agnes S. of Greenvale, NY
Kristin K. of New Fairfield, CT
Harry C. of Fallbrook, CA
Kristen R. of Perkasie, PA
Veronica P. of Naples, FL
Laura N. of Topeka, KS
Martha A. of Winterhaven, FL
Barbara W. of Bristol, CT
Jeffrey F. of Bradenton, FL
Arlene C. of Maspeth, NY
Melvin C. of Rockville, MD
John M. of Destin, FL
James R. of Newark, DE
Matthew R. of Calgary, AB
Gary & Peggy K. of Ventura, CA
Betty O. of Evergreen, CO
Phyllis B. of Boulder City, NV
Nancy B. of Taunton, MA
Ethan C. of Spring, TX
Vivian C. of Cartwright, WV
Donald C. of Wilmington, VT
Thomas C. of Sarasota, FL
Patricia G. of Alpharetta, GA
Linda Marie M. of Palm Harbor, FL
Robert B. of Thornhill, ONT
Sherri R. of Monroe, WY
Susan G. of Lilburn, GA
Marta H. of Greensboro, NC
Joseph S. of Ocala, FL
DeeDee B. of Nashville, TN
George G. of Jacksonville, FL
Anne L. of Athens, GA
Jonathan A. of Newmarket, ONT
Stuart R. of Woodland Hills, CA
Sarah O. of Louisville, KY
Gerald R. of Jackson, NJ
Jeffrey F. of Jersey City, NJ
Kenneth A. of Santa Fe, NM
John E. of Alison Park, PA
Agnes A. of New Port Richey, FL
Frank R. of Absecon, NJ
“We have booked with CruCon for many years and we have always been satisfied.
Kimberly B. of Pennsburg, PA
Sandra N. of Cameron Park, CA
Irene B. of Fountainville, PA
Brent C. of Farmington, UT
Karen G. of Berkeley Heights, NJ
Stephen S. of Brooklyn, NY
Kenneth P. of London, ON
George R. of White Stone, NY
“It was a pleasant experience. Everything was as it was supposed to be meaning reservation,
Erin C. of Bradford Woods, PA
Natalie S. of Pflugerville, TX
Janet C. of Orange, CA
“CruCon is so reliable. I have never had a problem with your services and your perks are fabulous. Thank you for a great vacation.”
Glen R. of Bazenport, FL
Mary S. of Alamogordo, NM
Sandra J. of St. Petersburg, FL
“The agents are very knowledgeable, friendly and helpful. You also provide good dividends (perks) for the cruise.”
Edward M. of Chula Vista, CA
“Your process was smooth, quick, without difficulty or problems. Your web page was easy to maneuver through! The entire process was painless! The booking agent seemed knowledgeable and accurate, providing necessary online documents, making check-in a breeze!”
Charles A. of Middletown, NY
“Exceptional service from our agent Laura, booked 8 cruises with CruCon. Wouldn’t use anyone else.”
Maureen B. of Port Richie, FL
“The package put together with CruCon was exceptional. Well planned and a great value. Very satisfied.”
Pauline B. of Victoria, BC
“We appreciate the expertise of Laura and enjoy the amenities offered by CruCon.”
Robert H. of San Francisco, CA
“The awesome amenities and also Sarah P. is great to work with.”
Cynthia P. of Boiling Springs, SC
“They offer the best pricing with the best perks. As an experienced cruiser, that is what is important to me.”
Noreen R. of River Grove, IL
“Sarah P. takes the best care of our travel plans!”
Jillian J. of Auburn, AL
“We had a pleasant experience with the agents at CruCon. When there was a change to one of the perks an agent reached out to advise of the changes and explained what was needed once onboard. We also enjoyed the perks provided (beverage package, onboard credits and pre-paid gratuities). We will definitely consider CruCon with our next cruise! Thank you!”
John R. of Creswell, OR
“You gave us a great deal, we will use you again and will recommend you to others, Thanks!”
Norma S. of Hoover, Al
Oceania Riviera 5.12.2016
“Cerissa is a fabulous travel agent. She kept us up to date on any changes with our reservations and anything we needed to do. She got us the best deal possible. We are already booked on another cruise and will probably be reserving an additional cruise soon.”
Steven K. of Garden City, NY
“Richard has been very friendly, courteous on all our recent bookings. I have and will recommend him and CruCon for all sailings.”
Michel E. of Montreal, Canada
“We got good service from Autumn as well as good prices and generous perks.”
Charle Ann R. of Fairfax, VA
“Great service, prices – and we love Jillian D! She is so helpful – we cannot say enough!!”
Kathe W. of Roselle Park, NJ
“Excellent service and response time. Pricing and amenities were exactly as promised.”
Carl W. of Mission, TX
“Everyone at Crucon, especially, Stacey was easy to work with and covered all our needs.”
“Stacey gave good service and was very responsive. We like the extra onboard credit and the dinner in the specialty restaurant.”
Christina S. of Orlando, FL
“The price was incredible and the cruise was amazing!! Very happy with everything!!”
Keith H. of Brunswick, GA
“Autumn makes it so easy and delivers what CruCon promises.”
George G. of Ocala, FL
“Have used you for over 10 years and we have NEVER been happier!”
Linda E. of Hudson, WI
“We have been using CruCon for quite a few years now and they have fantastic service and the people who work there care about their customers!”
Michael W. of Columbia, MO
“It means a lot to us to know we are appreciated. We completely trust Sarah to help us and let us know what is in our best interests.”
William S. of Guelph, Ontario
“I have been with your agency since 2008. I deal with Sarah and always feel like she has my best interests at heart. Sarah always gets back to me promptly and handles any price changes willingly. This is what is important to me from an agent.”
Lynn E. of Denton, TX
“We have booked with CruCon several times and each time they have done a great job of booking us. We also appreciate the benefits like ship credits and gratuities that come with it.”
Michael A. of Matawan, NJ
Thekla C. of Orlando, FL
“Have been with CruCon for many years. I enjoy working with Sarah. She is gracious and always helpful.”
Richard F. of Toronto, ON
“Everything was great as expected. Booked another cruise while onboard!”
Eric H. of Portland, ME
“We always book with CruCon, 25+ cruises. Liah and Beth are great!!”
Sharon L. of Calgary, AB
“Great incentives and onboard credits for our Loyalty!!”
Ruth P. of Carrollton, TX
“Laura G. is a pleasure to deal with. She takes charge and solves any problems as it may arise. We feel confident dealing with CruCon.”
David B. of Clearwater, FL
“As always, booking with you is simple and your staff is very helpful.”
James L. of Brooklyn, NY
“I am a member of the CruCon Loyalty program. So I receive extra perks. Also, the staff at CruCon is super helpful. They are well trained at guiding novice and seasoned travelers alike through the intricacies of cruise travel. Everything is explained and answers are provided, excellent communication through and through!”
Joyce S. of Georgetown, TX
“Superior customer service and great perks! We have booked with Stacey F. for our 4 Celebrity cruise in the past 2 years, she has always been great to work with, and she really knows her stuff! Thank you CruCon for the great service and perks!”
Loretta Z. of W. Sacramento, CA
“Your company and staff are professional and efficient. It is so easy to book with you and you offer great deals. Thanks for offering this great service!”
Margaret K. of Concord, NH
“It was quick and easy. They answered our questions and set us up with what we wanted!”
Mark M. of Westford, MA
“Have booked with you before and always have the best deals. People are always willing to answer questions and suggest other offers. Never let down by CruCon!!”
Judith H. of Middletown, MD
“Sarah does a great job of handling the booking and getting all the information I need. I have been pleased with the service I have received with CruCon!”
Kenneth P. of La Feria, TX
“I have always used CruCon and they get us a great deal along with simplifying the process!!”
“Everything went well. You are an extremely efficient operation. I would not consider booking with anyone else.”
Monty W. of Folsom, CA
“I have been booking with CruCon for years and service is excellent.”
Regina Z. of Altamont, NY
“Excellent customer service during and after booking. The perks can’t be beat!!! Thank you!!”
Linda B. of Hudson, NH
“We always get what we are promised. Big plus is that you always return phone calls and we like the expanded hours.”
Colleen C. of Naples, FL
“I have used CruCon several times and was always connected to very helpful sales staff! Everyone that I dealt with was able to answer all my questions. Very professional staff.”
Barbara M. of Chandler, AZ
“You guys are great – great perks and pricing and responsive to any questions – top notch service!!”
Ronald P. of San Francisco, CA
“We had a great cruise and felt good about our value after the cruise!!”
Lourdes B. of Austria, UK
“We are happy with Cerissa. She’s efficient and fast in answering our calls and questions.”
“Great service, terrific additional amenities and super specials!”
Judith H. of Plainville, NY
“Have booked with CruCon over ten times and it is always a pleasure dealing with Laura. While on this cruise, recommended CruCon highly to many people letting them know about the benefits of booking with CruCon.”
Algis M. of Mississauga, Ontario
“You have, almost always, the best package prices in the industry!”
Nancy M. of Deland, FL
“I always book with you because of your generous benefits and I tell everyone I know to use you!!”
“Simple and efficient, the staff was extremely helpful & knowledgeable. Love the sales promotions.”
Mary A. of Saint Petersburg, FL
“We have booked a few cruises with CruCon and have been very pleased with the service we receive.”
Mark L. of The Villages, FL
“Autumn W. is our personal cruise provider with CruCon! Autumn has assisted us in the past on several cruise vacations and we plan on asking her to help us in the future. She returns calls or emails promptly and professionally. We feel that she is the voice of CruCon and a part of our family! Thank you for the opportunity to express our satisfaction with CruCon.”
Pierrette L. of Ottawa, Ontario
“This cruise was great all the way, we are very pleased.”
Stephen P. of Ontario, Canada
Celebrity Millennium 4.14.2016
“Sara is always helpful and takes care of all of our needs. The prices and perks from CruCon are the best we can find, thank you CruCon and thank you Sarah!”
Peter M. of Brookhaven, PA
Oceania Regatta 4.12.2016
“Agent Autumn was very interested and quickly responsive to my questions and concerns. CruCon gives more perks in addition to what the cruise line offers. You have built a great agency and I always tell my friends and fellow cruise passengers how happy I am with CruCon. Thank you!!!”
“Heath Biller, our CruCon Agent, was professional, friendly and followed through on all our communication. All of our CruCon promotional offers appeared on our Celebrity onboard account. Thank you!!”
Roger C. of Palm Coast, FL
“Good service from Jillian D. Also appreciate the incentives.”
“Customer service was awesome. Each time I called with a question whomever I spoke with went above and beyond to get me the information!!”
Joyce R. of Philadelphia, PA
“You always provide excellent, courteous and prompt service.”
Carol & Joseph S. of Warner Robin, GA
“We love CruCon!! Sarah is the BEST at taking care of all our needs in booking a cruise!!! Will always book our cruises with CruCon”
Jo Ann L. of Milton, DE
“Always wonderful service from our agent Laura. She’s the best!!”
Robert M. of Ottawa, ON
“We are satisfied with the service and enjoy the onboard credits given by CruCon. The CruCon people we have dealt with have always been helpful and pleasant.”
Joseph M. of Woodside, NY
“Sean W. is a great agent!!! The customer service team is also great!! We are more than satisfied with CruCon’s service and performance.””
Bridgette G. of College Station, TX
“I love Crucon and tell everyone I meet that they should check with CruCon before booking any cruise! There are always specials, as well as perks on top of cruise line perks. Crucon staff are always so helpful”
Leslie G. of Millgrove, Ontario
“We have used Autumn as our travel consultant for a few cruises and she is very knowledgeable, courteous and attentive to our needs. She also makes good suggestions.”
Shirley C. of Ypsilanti, MI
“It is always a pleasure to deal with any of the CruCon agents. They are so friendly and helpful! I also like being a member of the Loyalty Club and the additional perks that are offered for being a member.”
Johanna C. of Chapin, SC
“We have booked the last several cruises with CruCon and have always received excellent service. Out of all the reservation agents I have dealt with, Doug has been the best.”
Paula M. of Scranton, PA
“Very helpful & friendly agents especially Doug! We have 3 more booked!!”
“I’m very satisfied with the whole CruCon experience. It was my first time using CruCon. I found the staff (Reya) extremely competent. She answered all my questions and concerns and was very professional. I even called with a question when we returned and I spoke with Tammy in Guest Relations, she promptly called me back and patiently explained it to me. I have already recommended CruCon to my family and friends. I will continue to look for vacation destinations on CruCon before booking with anyone else. They give 100%.”
Marilyn J. of Punta Gorda, FL
“CruCon always gets the best prices, best service & best communication.”
Peter J. of Georgetown, Ontario
“From now on we will be booking all of our cruises through CruCon. They give us great pricing and make things easy when booking with them.”
Howard F. of Baltimore, MD
“Great cruise, great value, great time!!”
Michael C. of Trumbull, CT
“We always have a pleasant and professional experience when booking our cruises. If a question comes up, we can always get a quick and accurate response from the representative assigned to our reservation!”
Mary W. of Benton, TX
“Great customer service and the best deals anywhere!! The amenities offered are much appreciated!”
Shirley S. of Myrtle Beach, SC
“Jane was very helpful and made booking easy.”
Scott R. of Oshkosh, WI
“I always book with CruCon. The customer service team always give great service and always will find the best deals. What more can you ask for? I recommend CruCon to all my friends.”
Charle ann R. of Falls Church, VA
“Wonderful, personal service – we love Jillian D!”
Renee L. of Ferndale, WA
“All of your agents, especially Cerissa and Athena, are wonderful. Cerissa always gets back to us immediately!!”
Dominic D. of Stuart, FL
“Bob has been our agent now for several years. We can always depend on Bob to give us good service.”
Doris B. of N. Andover, MA
“Your travel reps are very knowledgeable and a pleasure to deal with. CruCon gives a very good discount and always finds shipboard credits or free gratuities when available. We enjoyed our cabins very much. Definitely will use CruCon again and will recommend you to others.”
Nancy W. of Peabody, MA
“Have booked multiple times with CruCon and have always been happy. Everything is always in place without any problems. Thank you!!”
Mary S. of Niagara Falls, Ontario
“Working with Jordan is a pleasure. He is very helpful and I like that he gets back to me in a very timely manner. Jordan is professional and is interested in what we are looking for, for a vacation. Thanks, Jordan.”
John H. of Raleigh, NC
“CruCon helped our group of 6 navigate in areas we were not familiar with. Autumn was very helpful. We were also able to get pricing lower than we had initially anticipated.”
William O. of Flagler Beach, FL
“Good price and excellent onboard credits. Joe handled this booking and he did a terrific job!!”
Barbara M of Fort Myers, FL
“We got the best deal and there was no hassle – all questions answered and everything very professional.”
Ronda C. of Winston Salem, NC
“I am a first time cruiser, and I knew CruCon had the best reputation. I was very happy with how complete their orientation was for me. All I needed to know was explained by a representative or via email. I’ll never use any other travel agency. Celebrity was the perfect cruise line for me.”
Courtney K. of Canonsburg, PA
“CruCon Cruise Outlet has assisted with the planning of our cruise vacations since 2014!! A wonderful company with knowledgeable consultants who take the time to find the best deals and amenities to insure your cruise is enjoyable. Looking forward to booking again with CruCon again soon!”
J. Darren B. of Kinkora, Prince Edward Island
“Great Cruise. Excellent service by Doug at CruCon.”
“Every time I had a question the staff was very happy to help. All responses were quick and accurate.”
Victoria S. of Montreal, Canada
“Absolutely will book with CruCon again. This is the 4th trip we have done with CruCon and we have never had any issues. Customer service has always done a great job and always addressed our questions/concerns in a timely manner. Good job everyone!!”
“You got us the best deal!!! Loved the cruise. Easy to deal with and questions answered promptly. We will use CruCon again!”
Leonard P. of Boynton Beach, FL
“We have had great success in our interaction with CruCon and the helpful interaction with all the people. We want to give a big shout out to Tammy in Guest Relations who is in our opinion #1!!!”
Deidre N. of Indianapolis, IN
“I love my agent Autumn!! She never runs out of patience with me. I can always depend on her. I also like the perks, my loyalty OBC which is a nice little extra on top of the already good CruCon offers. All in all, I find CruCon a good company to work with and as an ex-New Hampshire resident now living in the Midwest, I like the connection.”
Michael M. of Seneca, SC
“Cruise value, knowledge and professionalism! Cerissa did an outstanding job for us and I look forward to working with her for future cruises!!!”
Charles C. of Rochester, NY
“We have booked numerous cruises with CruCon and have found them to be very responsive and professional, not to mention they usually hook us up with a pretty sweet deal!!”
George B. of Fort Worth, TX
“All arrangements through Doug went through exactly as planned!!”
Donna P. of Stockton, CA
“Best prices and added perks. Excellent customer service. This was our first cruise and we had many questions, all were answered with grace and we were never made to feel stupid. We will definitely book with CruCon and we have told others during the cruise to check out CruCon for their next cruise!!”
Myra G. of Oceanside, CA
“We have always had the best service ever with CruCon! We tell others about you all the time and give them your contact information. We hope you have increased your popularity with our help!! Love you all!!”
Jay & Sheila W. of Delray Beach, FL
“This is my third booking with CruCon and have enjoyed every moment of our cruises. We have booked two relocation cruises through you to and from FLL. Thank you again for taking care of all our needs. Looking forward to our next cruise using Doug Y. to represent us. He did a wonderful job. Thank you!!!”
Debbie M. of Denver, CO
“We will definitely book with CruCon again. All staff we interacted with were great! Heath, Jamie and Heather. Our credits were processed correctly also. We were very pleased!”
Susan M. of Port Hardy, BC
“Very knowledgeable and friendly consultant, great perks for booking!!”
Diane H. of Phoenix, AZ
“Love CruCon – best deals – sailing very smooth. Great service and perks! Would not book with anyone else!!!”
Eva B. of Airdrie, AB
“Rylee was great to work with and we had no issues with the booking!!!”
“This is my 3rd or 4th booking with CruCon. I have confidence that CruCon has the best prices and offers the best perks. I never have to worry whether my onboard credits will be on my account for my cruise. The Celebrity Constellation was wonderful and I will continue to book with CruCon in the future.”
John J. of Ottawa, Ontario
“Everything worked out well thanks to Rylee C.”
Teresa G. of Copiague, NY
“We have booked three past cruises and one future cruise with Autumn and have had absolutely no issues. There are anywhere from 6-12 people that have traveled, sometimes more and she has accommodated each of us in an excellent manor. She seems to know all of our individual needs and it makes the reservation process painless. I cannot imagine booking a cruise with anyone else.”
Linda S. of Winston-Salem, NC
“I have been cruising for 5 years now and have used CruCon for the past 4 years. Since I learned about CruCon I only use them to book cruises now. I love the deals they offer and the service is helpful and pleasant when I have to call in.”
Timothy H. of Peabody, MA
“We love booking with CruCon. We have always been happy with all their agents. Molly helped us this time and she was great!!!”
Gordon D. of Tampa, FL
“CruCon has always treated us well and rates are many times more competitive than others. I will gladly come back with additional business. Next cruise is already booked!!”
William B. of Newark, NJ
“We got a very good price for Aqua Class and we received all the perks we were promised. Joe W. was very helpful in arranging this cruise for us!!”
Bernadette H. of Valley Stream, NY
“We had such a wonderful time on the ship looking forward to our next cruise with CruCon. Thanks for everything you have done for us!!”
“We wish to thank you for taking card of this reservation for us. The cruise was nice and we enjoyed it very much as always. Thank you CruCon for a great job!!”
Eugene M. of West Palm Beach, FL
“This was our first time we had used CruCon and was very pleased with your services. We will continue to use you in the future!!”
“Great deals and great customer service. They helped me every step of the way.”
Dawn E. of Weaverville, NC
“We really appreciated the personal attention, the care and handling along with the onboard credits that CruCon provides to us! We will use you again and have recommended you to our friends!”
Willie A. of Dover, DE
“Ever since discovering CruCon, we have booked all of our cruises with you. We tell everybody we meet on the cruise about CruCon. The team at CruCon is definitely the best!”
Roy H. of Boynton Beach, FL
“You are the best. Staff is very kind and helpful!!”
Heidi C. of Farmingdale, NY
“As always, fantastic service from Cameron and Shelbie!!!”
“Stacey always fulfills my requests exactly as I wish. If I have questions or changes she always does her very best to accommodate me. Onboard credits are generous. I am very happy to have found your agency.”
Richard M. of Arnold, MD
“Jordan C. did a great job handling our reservation.”
John B. of Leola, PA
“It seems that every cruise vacation keeps getting better and better, Thank you!!”
Carmen E. of Shell Knob, MO
“You have the best prices, hands down!!!”
Dianne B. of Victor, NY
“Your service was fantastic! We booked with you for this cruise only a month or two before the sailing and you were able to get us a handicap cabin for my husband who is confined to an electric scooter. Everyone I spoke to was very accommodating and helpful. We will definitely book with you next time and I will be telling friends of our excellent experience with CruCon!!”
“Wonderful customer service, friendly, efficient and great prices with benefits. Thank you!!”
Gail T. of Norwood, MA
“I have used CruCon many times and they have always been helpful. If I ever have a question they always answer and resolve any problems promptly.”
“Just love ALL the people at CruCon. Laura G. is the most professional agent you can find. Always courteous, returns all phone questions in a timely manner.”
Carolyn W. of Gastonia, NC
“The bonus CruCon provides surpasses any other booking agents we know. Room credits, pre-paid gratuities, drink packages are always wonderful with CruCon. We love Bob Davis – he is knowledgeable, quick and always has the answers to our questions!! Thanks for all you give and do!!”
Carol M. of Lyndhurst, OH
“We have worked with Sarah P., she is very professional and has always responded to my calls and e-mails. Very pleasant and extremely satisfied with her as our travel agent.”
Donald L. of Springhill, FL
“Have never had a problem with CruCon. Always treated me as an important client and have done their best to make my booking easy for me. Keep up the great work!!”
Brenda Sue G. of Jacksonville, FL
“This was our first cruise it was very reassuring to know what to expect and everything we had to do. CruCon kept us informed and made this a stress free adventure. Thanks!”
Terrance D. of Brunswick, OH
“You always have the best specials going. Your website is easy to use with the prices clearly marked. Your sales team returns calls the same day, customer service always promptly answers my questions. Love you!!! Always recommend you!!”
Kimberly C. of Wexford, PA
“We’ve booked several cruises through your agency. We’ve truly never been disappointed. Thank you!!”
Spencer B. of Murrells Inlet, SC
“Have been using your service for years!! Always top notch. Thank you!!!”
Phillip & Janet B. of Shreveport, LA
“Jillian D. did a great job as she always does. We have used her several times. She knows our needs and always checks to see that everything is how we like it.”
“We have been using CruCon for at least the last ten years and CruCon has always looked out for us with adjusting to lower fares and giving onboard credit. We have recommended CruCon to our friends.”
Cynthia D. of Basking Ridge, NJ
“Always a great experience to use CruCon. Staff is extremely helpful, responsive and friendly and the deals are great!!!”
“You did everything that you promised and it was a pleasure to not have to worry about anything.”
James G. of Conestogo, Ontario
“Excellent service from Autumn. She was very professional and helpful in all our dealings. We have booked another Celebrity cruise with her for next September!!!”
“I have booked through CruCon for all 7 of my cruises and have been very happy with the customer service keep it up!!! Already booked for next year on the Harmony of the Seas!”
Michael S. of Boca Raton, FL
“Excellent service and knowledge. Stacey F. is exceptional!!”
“Thorough and complete, all documents done promptly and accurately, amenities were extraordinary, Autumn is A++++++”
Pierre P. of Blainville, Quebec
“This was another great cruise with no problems at all. Very much like the price and all the extras. Already started to plan my next cruise with CruCon.”
Diane L. of Oklahoma City, OK
“We love CruCon. We enjoy meeting the guys and gals onboard and putting names to faces and developing long lasting relationships. We definitely get personalized care for each and every sailing!!”
Quenten E. of Otoe, NE
“No problems! Everything that was promised happened. Had a great cruise. Looking forward to using CruCon again.”
Mary Ann P. of Belle River, Ontario
“We got a good deal through the CruCon site and their booking agents which were all a pleasure to deal with. The onboard credits we were promised were showing on our account right away and all other extras were active as promised. We will definitely use CruCon again and recommend them to anyone booking a cruise. Thanks ”
Jill D. of Staten Island, NY
“Great extra amenities. Friendly Service. Lexi G. always gives us great service.”
Gregory A. of Monroe, MI
“We felt like we got a great deal and was treated very professionally and I know in a timely manner. Special thanks to Jordan C.!!!”
Nancy B. of Dallas, TX
“Cameron provided excellent service for our last minute cruise. Within one week we booked the cruise and sailed away for seven wonderful days.”
“Assistance from your agents are excellent. Very helpful when I requested an upgrade.”
Michelle B. of Glastonbury, CT
“We always use you. Excellent customer service. Great prices and deals. No hidden costs. I recommend you all the time.”
Pierrette L. of Ottawa, Ontario
“We have been extremely loyal to CruCon for a number of years now and continue to be. We book all our cruises strictly with CruCon!! We sincerely believe they have the competitive edge against the entire cruise market! I have done a business review and compared apples to apples and their prices and amenities are unbeatable. We love, love, love to work with Autumn, she is simply the best!!”
Thomas L. of Issaquah, WA
“As always, CruCon is there when you need them. As far as I am concerned they are the “go to” cruise people. They go that “extra mile” to help get the best for their customers, at least I have found that to be true in all my bookings with them.”
Francis O. of Southampton, PA
“We always go through CruCon for our cruises. Have always been satisfied with the results. We love Anne B!! We have already booked our next cruise for May, 2016!!”
“Great Service from your Agent Sean W. Good pricing and quick answers to questions.”
Susanne W. of Virginia Beach, VA
“I have received excellent customer service from Autumn Ware. She responds to my inquiries in a prompt and professional manner and is always attentive to my concerns.”
Micle Z. of Richmond, BC
“Crucon gives us the best deal on Celebrity Cruises which is our favorite cruise line. Promotions from CruCon and friendliness from staff made our vacation unforgettable. Thank you!!”
Richard H. of Melbourne, FL
“Great service by Sarah Parent and the rest of the staff.”
Enid P. of Murrells Inlet, SC
“It was very easy to book our dream cruise through CruCon. I would rebook through CruCon and have recommended them to friends and family.”
Ruth M. of Franksville, WI
“Sophie was excellent to work with. Very efficient and answered all my questions in a prompt manner!”
Rhonda B. of Huntsville, AL
“Very knowledgeable agents and quick to respond with efficient answers to our questions. Highest compliments to both Stacey and Paisley, whom we have booked with recently.”
Ruth L. of Georgetown, TX
“Joe Wylie answered all my questions politely and thoroughly, we received everything as promised. Everyone we spoke to was helpful and very friendly! Thank you!!!”
Earle H. of Deerfield, IL
“Great service from Laura G. and good prices.”
Lori M. of Corona, CA
“Everything was very easy on the website and if we had any questions or problems we were able to communicate quite easily”
Judith S. of Melbourne, FL
“We have always had prompt, professional, accommodating service.”
Amy R. of Haverhill, MA
“Very easy. Convenient to compare different cruises and prices. Easy to get a hold of someone on the phone. Everyone involved in my cruise booking was very helpful and nice.
“Have booked with you twice. Very competitive pricing and perks. Customer service is excellent.”
Richard Q. of Quebec
“Already booked a new cruise with CruCon for February 2017. Good prices and services are excellent with Reya.”
Doreen L. of Gainesville, FL
“Thank you CruCon for arranging the seating for dinner, the onboard perks helps with making it a stress free cruise. You guys are great, the cruise was amazing. Thanks for another great cruise experience!!”
Lynn T. of Milwaukee, WI
“I feel I received a good cruise value, I received extras and enjoy working the CruCon agents. Keep up the good work!”
Peggy F. of Hampstead, NC
“Very friendly, customer oriented and quick with responses. Thank you!”
Lu Ann D. of Washington, PA
“Excellent customer service that answered questions and helped work out some details before the cruise. Great benefits during cruise, onboard credits and dinner for two!!”
James R. of East Petersburg, PA
“Everything was handled professionally and in entirety. Any last minute questions we had were answered. Everyone we spoke to was helpful and very friendly! Thank you!!!”
Edward B. of Youngstown, OH
“We like the pricing, onboard credits, and service that we receive when calling CruCon customer service!”
Mary B. of Maryville, MO
“CruCon has been and continues to be my choice for cruise booing because of the prices offered and the excellent service, especially from Cerissa. Every staff member I have ever talked to has been both courteous and professional. I have and will continue to recommend CruCon.”
Barbara S. of Topeka, KS
Norwegian Jade 1.16.2016
“The prices are excellent, the perks are fantastic and the service superb!!”
Leanna J. of Raleigh, NC
“Joe W. has been soooo great to work with, he knows customer service and he knows how to work with and please the customer and that is the difference in getting that customer to use CruCon again.”
Sharon B. of Erie, PA
“This was our fifth cruise booked through you with great offers. I told others about CruCon. We have had great experiences with all the bookings. Looking to book the next one!”
Charles D. of Forest Hills, NY
“Great team of professionals working hard to help clients to tailor their vacations. Thank you all very much!!!
“Anne B. continues to provide excellent service booking our last five cruises plus two more yet to come in 2016.
James C. of Pittsboro, IN
“Already have booked future cruises through CruCon. Autumn has been great at helping us find the best deals. Great personal service.”
“Best bang for the buck!! Great booking agents and customer service personnel. Thank you!”
Vernon B. of Huntsville, AZ
“CruCon’ s staff is the best at what they do for their customers!!”
“I deeply appreciate the customer service your employees provided, I had several questions and none of them went unanswered, each and every concern was taken care of by fantastic representatives. Thanks again for a great experience!!”
George C. of Mount Olive, NC
“Your entire staff is fabulous. Everyone treats your customers with professional attention, caring for the reservation as if it was their own. Many thanks to Anne B. for all her help!!”
Karen S. of Camden, NJ
“We’re happy with the service provided by CruCon. The agents are helpful and friendly!! Keep the good deals coming our way!!”
Charles W. of Tavernier, FL
“Your prices and services are exactly as advertised. Agents are efficient and friendly.”
Kathryn M of Boston, MA
“Price/Value/Perks. In addition to that I always received a fast and accurate response when I had questions”
Irene B. of Gainesville, FL
“It is always a pleasure working with Laura G. Everything falls into place and is taken care of very efficiently. Thanks for another great cruise experience!!”
“LOVE booking with CruCon!! We always have received the best customer service and always receive what was promised. Will continue to book with CruCon for any future cruises. Your agents are always willing to answer any questions, and quickly!!”
“Have booked all our Celebrity cruises with CruCon and have had nothing but great service. CruCon is our first choice when looking for a cruise.”
Elizabeth P. of Rochester, NY
“CruCon staff is nice and responsive. They answer all my questions and concerns, plus offer good deals. Thank you!”
Francine D. of Westville, NJ
“Good price, good perks and great service!!”
Diane C. of Pasadena, TX
“We always get great service from Bob Davis and from the customer service and loyalty departments. We book all our cruises with CruCon and enjoy the amenities offered and appreciate your hours and recognition for our loyalty.”
Robert B. of Marshfield Hills, MA
“Autumn has always taken good care of us. Everything was as expected. Thank you!!!”
Virginia W. of Sewickley, PA
“CruCon representatives were easy to talk to when needed. They listened to what I wanted and I was very pleased with my cabin and all that came with it. Had a wonderful time!!”
Laurie H. of Hamilton, Ontario
“Your service is awesome! Always giving the best deals available. Customer service agents are friendly and helpful.”
“Our First Cruise!! Laura was so helpful and patient! The booking bonuses were great! Thanks!”
Barbara F. of Orange, CA
“I have booked several cruises with CruCon and have been very happy with the service on all of them. Your amenities have been very generous, along with your prices. I have always been contacted right away with the answer to my questions.”
Stacey B. of Belle Mead, NJ
“We have booked several cruises with CruCon. Pricing, perks, and customer service is always outstanding. Have referred many friends and family! Thanks for making vacation planning fun and easy.”
Vivian D. of Naples, FL
“Everything was perfect. Thank you very much.”
Deb G. of Ocala, FL
“Always fabulous service with CruCon. Thanks everyone!”
Cynthia B. of Belleville, Ontario
John B. of Grand Rivers, KY
“CruCon always provides value for our vacation!”
Deborah B. of Ocala, FL
“Your reps are great! Information is provided promptly and efficiently. We love the extra on-board credit and loyalty [rewards].”
Thomas S. of Orlando, FL
“Stacey is always prompt, courteous, knowledgeable, and efficient. The amenities also help a lot in our decision with whom to book.”
“From the booking to the end of the vacation everything with the vacation went off without a hitch. Thank you for making this vacation one to remember.”
Frances D. of Pigeon Forge, TN
“Efficient, easy to book a cruise with. Sales agents I have dealt with have always been knowledgeable
Ruth K. of Tucson, AZ
“We love working with Sarah P.! Everything is organized down to the last detail. Plus, very fast responses to any questions we have. Thank you!”
“CruCon is the best. Cerissa is very efficient and pleasant to deal with.”
June F. of Sun City Center, FL
“Everything was wonderful and went without a hitch. Kyle, was my agent and he was very impressive and professional. Thank you!!”
Newanda M. of Pismo Beach, CA
“Everything was as presented in the CruCon promotion. Jordan did an excellent job as our cruise consultant.”
Gale and Jerry G. of Delray Beach, FL
“We have been using CruCon for years and are very happy with their service.”
Karen C. of Port Saint Lucie, FL
“We have booked several cruises with Doug and he is extremely efficient and competent. We appreciated the shipboard credits. Thank you!!”
Debra A. of E. Hampstead, NH
“Jillian is the best. This was a last minute cruise booked while we were on our November 2015 cruise and she was there to help finalize the details. All the staff we have dealt with is knowledgeable and helpful. Thanks everyone!”
Sean S. of Lake worth, FL
“I was very happy with your service overall. I decided the last minute to see if an upgraded cabin was available. It was and it was quite a bit more in cost but CruCon added some additional onboard credits to offset the price difference. Thank you!”
Michael M. of Forestville, NY
“Great prices, promotions and customer service. I love your weekly e-mails. Very easy to peruse your website to see the best deals.”
Gayle M. of Toronto, Ontario
“Autumn has been a great help on several bookings for us – she is a pleasure to work with. We also enjoy the extra perks that CruCon extends to us.”
Marlyce H. of Bath Springs, TN
“Jordan Coates was very helpful in booking three of my last cruises. He always emailed or called me back promptly with answers to any questions I may have had. He was patient as I was planning a few cruises with family and sometimes had to check final detail with them before booking!”
Grace G. of Pembroke, FL
“A-1 service ALL THE TIME. Great deals, great incentives, AWESOME staff!!”
James K. of Naples, FL
“Sandy and Staff have done it again!!! Great experience through the booking process and our cruise was one of the best especially with CruCon perks. Kudos to Sarah is very helpful and we get good service and good shipboard credit.”
“Reya is very professional and provides excellent service.”
“Good Service, Great discounts and the travel agents are friendly and they sound like they have a smile on their faces.”
Amirtha N. of Pennington, NJ
“CruCon has the best prices during the special deals. Both Sarah P. and Stacey are very customer oriented.”
Dennis M. of Calabash, NC
“Every aspect of this and previous cruises booked through CruCon handled to perfection. I have also recommended CruCon to many of my friends and associates. Happy New Year to all!!”
Marianne L. of Newport News, VA
“Thank you Jillian for always taking such good care of me and my friends and family when we cruise. You always do a great job and I appreciate your help.”
Elaine A. of Delray Beach, FL
“Great prices and perks with each cabin. Professional customer service. Definitely use again.”
Stuart F. of Highland Beach, FL
“Laura G. is great, always on top of everything. Best agent I ever had and I have traveled a lot both pleasure and business and she is the best.”
Theresa S. of Houston, TX
“I have been booking all my cruises through CruCon for 5 years. They have the very best agents in helping us plan our voyages to assistance with our actual cruise that we book. Also, CruCon has excellent customer service as well as the best price around for cruising!”
Jed K. of Suffern, NY
“Very efficient answering questions, sending email confirmations promptly and always someone available to answer our questions.”
Carol G. of Myrtle, SC
“Everything was without a hitch. Cabin was perfect, onboard credits were applied correctly. A perfect vacation! Thank you!!!”
Robert B. of Vero Beach, FL
“CruCon is dependable, professional, courteous, friendly and more. You are our #1 travel agent. Keep up the good work.”
Mona B. of Pikesville, MD
“Great price, great incentives, easy to deal with and answered all my questions before we set sail. Thanks!!”
David P. of Santa Cruz, CA
“Everything went as planned and a gift of onboard credit was in cabin from CruCon. Beth our agent was patient with all our questions.”
Deborah D of Scarsdale, NY
“Sarah is very helpful and we get good service and good shipboard credit.”
Cheryl T. of Estero, FL
“We have been using CruCon for most of our 48 sailings with Princess and have always had excellent care. Laura is always available to get us whatever we need to make our sailing smooth and easy. We would not use anyone else. Thank you, CruCon for having such excellent staff!!”
Lisa M. of Barrie, Ontario
“Good service, great deals and friendly staff.”
Delores F. of Port Orange, FL
“Autumn Ware does a fantastic job. Everything is always taken care of perfectly!! We also really like the perks from CruCon!”
Mary T. of Waxhaw, NC
James R. of Royersford, PA
“You did an excellent job. This is our second time going through CruCon and it will not be the last. Thank you!!”
Themistocles T. of Fort Lauderdale, FL
“Very Professional Sean Walker did a great job with our back to back cruises. Your customer service was also excellent as all our credits and perks were added as you had mentioned. Everything went smooth for us without any stress or problems! Thank you!!!”
“Customer Service Team are the Best!!! Thank you!!!”
Barbara V. of Mission Viejo, CA
“We have used Crucon for our last 12 cruises. We like the service we get, the courteous people we talk to and the DEALS WE GET.”
Stephen D. of Sarasota, FL
“We got excellent onboard credit and amenities from CruCon. We have always been happy with CruCon’s service and deals, and will definitely will book with CruCon again.”
Edward M. of Tampa, FL
“Everything went very good and we had no problems. You staff helped me on everything. This was our first cruise with CruCon. You answered every question and walked me through all the steps while I was on the phone. I want to thank you very much. I will book with you again.”
Diane K. of Stuart, FL
“Very easy to deal with people at CruCon. Received all documents on time and very friendly phone conversations.”
Kathy E. of Altoona, AL
“We’ve always received outstanding service from CruCon and when we have had a few issues in the past CruCon has tried to resolve it. I have enjoyed working with Autumn for our past 5 or 6 bookings and also Heather in the Loyalty Department. They have both been great. Thank you.”
Renee S. of Marlton, NJ
“I have been booking all my cruises through CruCon and have referred some friends to you as well. Laura is my agent and always takes great care of me. I will be booking another cruise within the next month or so. Love your sales and perks. Thank you!!”
Orene M. of Randolph, MA
“We continued to receive great unexpected comps throughout our cruise. Booking was the best I have ever had. The agent took much time to help select the best cabin for our wishes. We loved it.”
William B. of Toledo, OH
“Rylee is great to work with. Everything went fine.”
Raymond B. of Spring, TX
“Liah Godbout is very attentive to our needs and a pleasure to work with.”“
Loretta W. of Chino Hills, CA
“I enjoy working with Laura Griffin. She answers my questions in a timely manner and returns my emails and calls. I appreciate the gifts and onboard credits. Thanks so very much. Happy Holidays to All.”
Anthony M of Burlington, MA
“Reya and staff at CruCon have been very helpful we recommend your agency to everyone when we travel.”
“Excellent service, great perks and an unbelievably terrific experience dealing with Shelby!”
Carol B. of West Palm Beach, FL
“Very satisfied with service I received from Beth DeGraff and we had a wonderful trip. Gave your name out to fellow dining travelers on this past cruise.”
Jean A. of Phoenix, AZ
“You followed through with everything promised! It was my first cruise and I am hooked!! The ship was great! The beverage package and gratuity package was awesome.
Jessica M. of Vancouver, BC
“Simple easy service for someone like me who likes to do the booking process on my own. Inquiries were answered quickly and room, amenities and booking inclusions all as described and included!! Will definitely book though CruCon again.”
Pamela B. of Minneapolis, MN
“Rylee Chamberlain is a great agent – super helpful and will definitely book with her again!”
Donita L. of Tampa, FL
“Service is always good. Cameron M. is ALWAYS willing and able to get the cruises we are interested in.”
Gretchen I. of York, PA
“Very friendly and helpful. Quick response times. Thank you!!”
Katherine K. of Austin, TX
“Jordan Coates did a great job!!”
Barbara B. of Pittsburgh, PA
“Sean Walker is very thorough, and competent!”
Maria K. of St. Petersburg, FL
“Professional, helpful, informative, will always book with CruCon. Thank you for specialty dinner you gave us, and shipboard credit. We have already booked our next cruise!!”
Windi F. of Galveston, TX
“Autumn Ware is the best cruise agent. She went above and beyond to insure that we were happy with our booking and we received our bonus onboard credit. I will certainly book again and request Autumn! Thank you so much.”
Michele K. of Camden, NJ
“This was our first Norwegian cruise and we had a great time and loved the free drink package. Thank you!” I have already booked another cruise for 2016.”
Margaret I. of Trumbull, CT
“Great customer service. Liah was great helping me to get all 14 friends booked. Thank you!!”
Frances G. of West Palm Beach, FL
“Always great service and great prices. Your agents know their stuff!!”
Judy R. of Victoria, BC
“Great cruise. Thanks for everything! Had a wonderful time.”
Robert F. of Nashville, TN
“The best agents; the best offers; the best customer service; the best amenities. Simply, THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Elaine T. of Naples, FL
“Doug is an excellent sales person. Very helpful!!”
Megan R. of Cleveland, OH
“The process was quick and easy and we got an excellent deal. I am very busy and do not have time to shop around so having an agent who can do this for me is a huge help. Thank you!!”
Ashwani N. of Weston, FL
Oasis of the Seas 8.15.2015
“Thank you for helping us to book this cruise. It was simple and enjoying. We love your staff and we met some wonderful people from different parts of the world. Looking forward to book again.”
Steward C. of Albany, OR
“Great offers, shipboard credits are great. Never had any problems with the agent, all friendly, customer service allows upgrades and reduced fares when offer is available.”
Judith E. of Springfield, MO
“Service was excellent. Agent was knowledgeable and helpful and had us booked very quickly. The onboard credit from CruCon was also much appreciated!”
Gigi F. of San Diego, CA
“We had an awesome time! Lexi arranged our reservations, as well as, 4 other couples. We linked up and arranged a great dining table. We all felt very special and treated well by CruCon. Thank you Lexi!”
Arlene T. of Ontario, Canada
“Service and additional perks to what Celebrity offers is great. Sarah Parent has always been great to work with.”
Gretchen I. of York, PA
“Very friendly and helpful. Quick response times. Thank you!!”
Mary D. of Somerset, MA
“Great Service. Our room was in an excellent location. The on-board credit was great!!”
Denise H. of Tomball, TX
“CruCon is always available for questions and very helpful! I appreciate being able to have contact with a human being, not just another computer!!”
Alexander P. of Santa Fe, NM
“VERY competitive prices and VERY easy to work with. Your website works very well and when and if we had questions one of your folks can always provide answers on the phone.”
Lisa R. of Murfreesboro, TN
“I had several different reasons to call once my cruise was booked and was pleased with the customer service I received each time. This was my second time using CruCon and I have already booked another cruise for 2016.”
Mary S. of Trumbull, CT
“We have used CruCon many times and found your agency very satisfactory. We booked a future cruise to the Baltics with you while on board. CruCon is always available to help with all our travel needs. We have recommended CruCon to our friends!!”
Cynthia L. of Lake Worth, FL
“Excellent offer and good service from Amanda V. We are looking forward to another cruise on Celebrity in December that we booked with Amanda. We will definitely use you in the future!!”
Robert W. of Elkins Arc, PA
“All of the information was right on and given immediately and easy to follow. All done very professionally, Jane was great. We will be in touch again!”
Berton L. of Jericho, NY
“We have become loyal customers of your company largely due to the professionalism and support of your staff members. In particular, we have consistently experienced the expert and personal assistance of Sarah Parent in all of our cruises during the past several years. She is a real asset to your team and clients. Thank you!!”
Frank M. of Cranston, RI
“Jacob my agent is a Rock Star, excellent customer service, that is why I will return. This is my third booking and will always come back to CruCon!!”
Sandra S. of Quebec
“The service we receive is always excellent!! Any representative we speak with is professional and efficient.”
Frances D. of Pigeon Forge, TN
“I work with Beth booking our cruises several times. She is very professional and always is quick to respond when I e-mail her about the trip that we are interested in.”
Dominic D. of Belmont, NY
“Knowledgeable, professional, friendly agent with good and accurate advice for first-time cruisers.”
Sherry K. of Mooresville, NC
“I like the deals the shipboard credits and the service I get from Sarah Parent.”
Arthur B. of Warrington, PA
“We have booked several cruises with CruCon and have never had a problem. Each time our onboard credit was in our shipboard account day 1. When we wanted to add an extra day in Alaska or get transfers from Heathrow airport to Southampton you handled it easily. When I asked a question or called to book a cruise you returned my call quickly. I have recommended CruCon to neighbors and they, too, were very happy with you. You also seem to go a step further than anyone I have dealt with before. Please keep up the good work.”
Karen H. of Rockwall, TX
“Awesome service from Lexi!! She always looks after us and makes sure it all goes smoothly!”
“Great experience. We would definitely use CruCon again!”
Julie G. of Dracut, MA
“You always offer the best customer service along with the lowest prices and the most perks!”
“Was very pleased with the experience. Was my first time booking through CruCon. I am looking to book again next year and hope to find a great deal through CruCon.”
David I. of Kingwood, TX
“Pricing, convenience, delivery of all that is promised, additional amenities such as pre-paid gratuities, ability to adapt to change of plans. Just a short list but perhaps the number one reason the helpfulness of your representatives.”
George B. of Grayson, GA
“Good fast efficient booking with Jacob on a last minute cruise we decided to go on.”
Susan McCrory of Ontario Canada
“Booking was easy and it was still nice to talk to a real person and get all my questions answered. The trip went very smoothly!!!”
“Another great cruise! Thanks to Sarah Parent for all she did putting together this booking for three cabins and seven people. All went smoothly and we recommended you guys at least five or six times to people we met.”
Daniel T. of Ocala, FL
“Laura Griffin was great to work with, very pleasant on the phone. She kept me informed and endeavored to get us the best deal available. I could not be more pleased with the service provided by CruCon.”
“Great cruise and great people to work with!!”
“Booking was easy and the perks we received were awesome. Ship credit was shown almost immediately, the tip package was a very nice extra and the drink package was also awesome! What a great memorable cruise. We will definitely book with CruCon again!”
Cynthia C. of Brooklyn, NY
“I enjoy being recognized as a valued customer as I travel a lot. Jillian works with me to offer good service and competitive prices.”
Paul L. of Clearwater, FL
“Laura Griffin is always great and gives 200% all the time. Great perks and sales that can’t be beat by anyone else. Thank you!”
John L. of Round Rock, TX
“Have been using CruCon for years and have always received great service and everything promised. Beth is the best!! She is always given and gotten us the best deals.”
Rebecca F. of Orange, MA
“I was very happy with our trip. Everything went smoothly. Loved the ship and our room with the balcony walk around the ship. I was very satisfied with the onboard credits and signature beverage package. It was a great deal!”
Marsha S. of Milford, CT
“Jillian has been our agent for our past 3 or 4 cruises. She is very efficient and helpful in planning our trips. Always gets back to me with questions. This trip we took our family with 10 of us sailing. Everything went without a snag. Have recommended CruCon to friends!”
Mathew A. of Spokane, WA
“We have booked with Laura Griffing since 2004. She is the BEST!!! She gets the job done. What else is there to say? We also appreciate the extra perks that CruCon gives us. We recommend you to everyone when we sail. A big thank you to all at CruCon!”
Kreg R. of Houston, TX
“Your staff was very helpful in communicating on the many questions I had. They provided answers in a timely manner and were willing to go the extra steps to book our cruise. I would highly recommend your company to anyone looking to book a cruise.”
Rae D. of Mequite, NV
“Rylee explained everything very well and hooked me up with a great package.”
Dig Chiu L. of Hong Kong
“Your representatives had attended my booking and queries immediately and I had very good communication with them. They also kept me informed of the latest offers by the cruise line, so that I could make a change. The overall experience is satisfied. Good prices, bonuses, and everything went as planned.”
“Your service, prices, and amenities. I cannot say enough great things about Sarah Parent. She is friendly, responsive, and provides key information. We’ve booked 20+ cruises with CruCon…we always ask for Sarah. She is superb….the best of your outstanding staff.”
Motan C. of Seattle, WA
“We worked with Beth to book this cruise. She was very friendly and professional. We have booked many cruises through CruCon and we never encountered any problem.”
“I tell everyone about CruCon, I just love the perks you get. Can’t say enough great things about them.”
Rochelle Z. of Finleyville, PA
“Laura always does a great job helping us with all aspects of our cruise arrangements. Even the smallest questions are answered right away. We will always call her first!”
Carol S. of New York, NY
“Laura Griffin is the best – she is so knowledgeable and helpful and efficient.”
Susan R. of Chocowinity, NC
“You are our preferred provider. Doug Young is always very responsive to calls and emails, although Amanda Virgin booked this family group and did a great job. The follow thru staff is prompt and helpful with questions and we just loved the amount of onboard credits on this cruise.”
Richard H. of Melbourne, FL
“Sarah Parent provides excellent service and great deals by Crucon.”
Anna F. of Paramus, NJ
“I have been a customer of CruCon for many years and have received impeccable service from Jillian. She listens when you speak and remembers your needs and wants from booking to booking. She is well organized and thorough and responds in a timely fashion. I think the rates are good and I like the perks.”
George B. of Englewood, NJ
“Everything promised was delivered without an issue. Security and peace of mind is very important when purchasing a product of service.”
Eleanor L. of Ontario, CA
“Customer service is superb, especially Angela who has assisted us with 4 cruises this year. Because of the service we recommend CruCon to many people we meet in our travels.”
Joanna H. of Toronto, ON
“Gave us the best price and a room credit which was very useful. You also informed me that the gratuities were going up and I was able to prepay at the lower rate.”
Bonita D. of Oxnard, CA
“Everything went very smoothly. Courteous assistance when I had questions. Excellent package with bonuses.”
John M. of Yorba Linda, CA
“I am long overdue in passing on our appreciation to Athena and the crew at CruCon for our great Baltic trip. The trip arrangements along with the information that you provided on the change in embarkation relieved a lot of stress. It was a great trip and we saw many interesting historical sites. Thanks for responding to all my minor questions leading up to a great cruise. Thanks again for all your support.”
“CruCon had the best price and deal of any of the multiple sites that I visited, the process of booking the cruise was simple and efficient and any contact I had with the representatives was very professional.”
Robert L. of Austin, TX
“I was very happy with Laura. She seemed very experienced and handled everything perfectly.”
Engelina S. of Atwater, CA
“The service was great, and I was pleased with the ship credit from CruCon. I have booked through your company twice, and will continue to do so.”
Eileen R. of Edmonton, AL
“The extras included in the package deal were excellent and unlike what I had seen before. It was very convenient to book through CruCon and Joe Wylie was especially courteous and helpful.”
Barbara W. of Chesterfield, MO
“Best prices, service, perks that I have found. Easy to book online. Keep up the good work!”
Paula M. of Scranton, PA
“Currently I have 2 future bookings which were handled by Doug Y. He is knowledgeable & easy to work with.”
William H. of Spring, TX
“Everything seems to go smooth each time and Stacey is great to deal with.”
Rena S. of Raleigh, NC
“Cruise was great, the dining room staff, housekeeping everyone was so very professional and good to my daughter and myself, I will cruise with you all in 2017. Thank you so much for being so wonderful”
Kathy P. of Ontario,Canada
“Very courteous and helpful. Shared knowledge to us about a new cruise line that we had not tried before. Will continue to use CruCon!!”
Susan E. of Sykesville, MD
“Good communication and great amenities, with the all important follow through too. Thank you!”
Karen E. of The Villages, FL
“You simply provide the best deals!”
James C. of Atlanta, GA
“Excellent cruise, excellent value!! Couldn’t be more satisfied!!”
“Appreciated the ease of booking, the written confirmations and best of all, the price and value of our trip!!”
“Laura Griffin has been our contact for many years and many happy cruise experiences we have enjoyed can be traced to her care and concern for our well-being. This was no exception and we anticipate having similar experiences in the future!”
“Because no matter how good a deal we think we have, CruCon always improves it. Love CruCon!!”
Marcia T. of Leesburg, FL
“Everything was very easy. All questions were answered promptly and the perks were good. I would book again.”
Robert m. of Braintree, MA
Sandra M. of Brunswick, OH
“We had a good experience and will use CruCon again, as we have in the past!!”
Elizabeth F. of Fairfax, VA
“The reason I am a repeat customer of CruCon and refer my family & friends is because of Laura Griffin. She’s knowledgeable, efficient, and an expert and advocate for the customer in resolving issues with the cruise line. I’ve enjoyed having her as my agent for over 10 years!!”
Douglas D. of Framingham, MA
“Great price, great incentives, great ship that we have been on before, and good follow up.”
Patricia B. of Belmont, NH
“Jane was very pleasant to deal with and answered all of my questions. She was very knowledgeable.”
Irwin A. of Mission, BC
“We had excellent service. Staff and servers were pleasant and went out of their way to be helpful.”
“Our cruise was amazing! As always, it was a pleasure working with Anne B. Thank you!”
“Our cruise was amazing! As always, it was a pleasure working with Anne B. Thank you!”
“Laura Griffin continues to do an excellent job for us. We just returned from an extensive cruise in Europe and everything ran really well. My partner and I always recommend CruCon and told several people about your organizations on this past cruise. We will be happy to use you again in the future. Thank you!”
“Beth is our travel agent and is wonderful. I always send my friends to her! She is so pleasant to work with!”
“Laura Griffin continues to do an excellent job for us. We just returned from an extensive cruise in Europe and everything ran really well. My partner and I always recommend CruCon and told several people about your organizations on this past cruise. We will be happy to use you again in the future. Thank you!”
Kevin S. of Phoenix, AZ Celebrity Solstice 6.19.2015
“Easy to work with the representative getting through the details we were working on. Additionally, the pricing was very competitive with everything included.”
Monique M. of Honolulu, HI
“Great trip. All as advertised. Tips and drink package and onboard ship credit promised and delivered without a hitch. At a great price because of CruCon!”
Michael L. of Danvers, MA
“Sophie did a great job, seeing to all our needs, making for a great trip, loved the reflection.”
“Great service and onboard credit. We will definitely use your company again to book another Oceania cruise!”
Robert T. of Washington, DC
“It was pleasant to work with Rylee!”
Frederick & Marilyn M. of Naples, FL
“Very pleased with Laura Griffin….She is very professional and has good knowledge of her product.”
Yolanda S. of Parker, CO
“We really enjoyed all the amenities offered upon making our reservation. The ease of booking was excellent and the customer service we received was great. Thank you!!”
Terrence R. of Highpoint, NC
“So far this year, we have been on 4 cruises and everyone was booked through CruCon. I book with CruCon because they will take care of me should I have a problem. I always have the best price along with the most amenities offered and I check quite often to be sure I have the best deal. CruCon truly has the best staff and most cooperative personnel.”
Joseph M. of Metairie, LA
“CruCon has been extremely easy to deal with. We have always gotten excellent information and assistance when needed. I have recommended and will continue to recommend CruCon to other.”
“Everything went as planned! Stacey provided excellent service in all areas of the booking process.”
“I’ve booked with you before and have been pleased with your prices and service. Thank you for the onboard credits you gave us!”
Marcia B. of Bedford, TX
“Sarah was incredibly helpful. 3 of us traveling together coming from different cities. Looking forward to our next trip!!”
Cynthia R. of Coral Springs, FL
“Great experience with CruCon. All promotions offered at time of booking were in place at time of boarding. Great experience and would definitely book with you again.”
Michael D. of Sparta, NJ
“Every time I book with you I am always treated professionally-no surprises!”
Greg B. of Little River, SC
“Price, service, onboard credits, and Autumn Ware”
Asa R. of San Angelo, TX
“Outstanding deal!! We talked to several people in our cruise and the deal we got through CruCon beat them…hands down!”
“I’ve only been on two cruises in my life. Both were booked with CruCon. I’ve always received a live person when I needed to call with any of my questions. And was helped quickly and kindly. Each cruise went off without a hitch and I had a great time!”
Karen L. of Bonne Terre, MO
“Mackenzi and Molly were exceptional!!! I appreciate that they both were so willing to help and were patient answering questions since this was our first cruise. What a wonderful surprise to find that there are still businesses that care about their customer service. Thank you so much! We enjoyed our trip and we are planning another one!”
Lauren B. of Rancho, CA
“Your company offers such great deals! I am going to go to your site first to book. Keep offering those great deals and I will keep booking through your company! Thanks so much!!”
“Several contacts with your staff. All were handled quickly, courteously and efficiently.”
Gemma T. of Glendale, WV
“Everything went smoothly. We enjoyed the bonus onboard credit. We met several other couples who have booked with CruCon before and were satisfied each time.”
Mary Lynn H. of Elizabethtown, KY
“Great rates, great incentives. Love all the extras we get when we book with CruCon.”
John D. of Las Vegas, NV
“Good communication. Vacation was just as it was advertised to be. Friendly and helpful staff.”
Ted & Susy W. of Santé Fe, NM
“The ship is beautiful, the people are very nice. We will surely try to take another cruise with this same Celebrity Cruise and Solstice ship. Thank you for everything!! Great Job!!”
Susan S. of Mechanicsburg, PA
“We have been consistently loyal to CruCon because we believe we are offered the best deals with the best perks, along with agents who are very helpful.”
David K. of British Columbia
“Have booked several cruises with CruCon, mostly with Laura Griffin, never a problem, very professional, all questions answered quickly and enjoy the loyalty benefits.”
Laurel H. of San Diego, CA
“We did our booking online and it was easy, no problems in any way. Never even had to pick up the phone. Super easy and convenient!”
John R. of Staten Island, NY
William S. of Bedford, IN
Ann M. of Fultonville, NY
Mary M. of Stoney Creek, Ontario
“Each time booking with CruCon, and there have been several, have always been pleasant. Each employee has been able to answer any question I have. They are friendly and very courteous. CruCon is my favorite!!”
Katherine F. of Ottawa, ON
“Everything Lexi tells us we will receive, it happens. She is always willing to help and give us information.”
“I always get the perks that I am supposed to get. I was very impressed that I received a call from CruCon to see if I wanted to prepay my gratuities for an upcoming cruise with Royal Caribbean to avoid paying the increased rate. That was over the top. Reya is always great to work with.”
Judith H. of Rockville, MD
“The cruise was fantastic! Our CruCon agent booked everything and all went smoothly. I felt that we got a really good price for our cruise. I will definitely check with CruCon when we cruise again!! Thanks!”
Anita B. of Marlboro, MA
Deborah Z. of Sun City West, AZ
Stephen Z. of Rochester, NY
Howard K. of Monroe Township, NJ
“Excellent prices & perks compared to other sites. Easy to deal with, Mae in customer service too care of our extra questions and needs!”
Charles E. of Tequesta, FL
“Great company to do business with, very professional and helpful staff. Pleasure booking cruise with CruCon!!”
Raymond C. of Katy, TX
“Excellent service from Sarah and without a doubt the best pricing and perks offered in the industry. We have two more cruises booked with CruCon and am currently looking at the best options for another cruise in 2016.”
Michael U. of Hendersonville, TN
Jennifer H. of Salisbury, NC
Ezra H. of Baldwin, NY
Kevin C. of Willingboro, NJ
Virginia B. of Austin, TX
Carolyn H. of Fort Mohave, AZ
Carol L. of New York, NY
Suzanne M of Cedar Rapids, IA
Karen T. of Plano, TX
“I have used CruCon several times and have been very pleased with the service provided as well as being pleased with the cruises we have gone on which were scheduled by CruCon!”
Sarah J. of Torrance, CA
Heidi S. of Illiopolis, IL
“I had wonderful advice and service from Laura Griffin and an amazing package with wonderful onboard credits and free gratuities! How could I go anywhere else with perks like those? Thank you for everything, it was a wonderful trip!”
Dina S. of Commerce Township, MI
“Great deal on a great cruise. We liked the prepaid gratuities and specialty restaurant. All the little extras made this cruise even better. Thanks, CruCon!!”
James P. of Camano Island, WA
William H. of Spring, TX
Mary L. of Ship Bottom, NJ
Neal L. of Reedley, CA
Amber M. of St. Petersburg, FL
Lawrence S. of Westampton, NJ
Elaine M. of Heathrow, FL
Nadeen R. of Loxahatchee, FL
Cathy B. of Dunwoody, CA
Jennie D. of Newberry, SC
Annette K. of Harrisburg, PA
Beverly F. of Adenton, MD
Don E. of San Leandro, CA
Robert G. of Las Vegas, NV
Eric H. of Reno, NV
Robert H. of Salisbury, NC
“Onboard credit, CruCon’s expertise from Rylee and many others. Ease of communication. Always ready to answer my questions.”
Shirley J. of San Diego, CA
“Everyone I talked with at CruCon was professional, courteous and answered all questions and concerns. Thank you!!”
Karen G. of Las Vegas, NV
“I’m very pleased with the great deals CruCon offers and the amenities offered like prepaid gratuities, shipboard credit, etc. I am so pleased that we just booked another cruise with you for July. Your representatives are great to work with. Keep up the great work!”
William W. of Deland, FL
“Another great cruise. Delivered as promised. Great customer service by your whole team!! Thanks for a wonderful cruise vacation.”
Andrea S. of Hazlet, NJ
“Your agents were great to work with, they answered all my questions right away and were extremely professional!! Also, we got a great deal using your firm, I’m telling all my friends and family about CruCon!!!”
Cheryl S. of Hebron, MD
Donald M. of Bartlett, IL
“We only book with CruCon. Best amenities, best service and we love Cerissa Hayes.”
Judith A. of Paramus, NJ
“Jane Varney was very helpful and Celebrity future sales say you guys have a great reputation in the cruise world…Yes I will use you again!!”
Julius F. of Ocala, FL
“Everything went well. All CruCon promised was delivered. We have dealt with Anne Bedell on several cruises and she is always knowledgeable and professional. Yes we will deal with CruCon again in the future.”
Steve T. of Oviedo, FL
“We had given up on cruising this year since pricing had gone up so much. I took a chance on an email that included a cruise on the Oasis. As it turned out, the price was within our budget, on one of our choice ships to ports we were interested in and with available dates of interest. The cruise exceeded our expectations. We couldn’t be happier and will not hesitate to book with CruCon again. Great job by all.”
Jennifer P. of Norcross, GA
“CruCon has the best incentives, and their staff is very friendly. I’m happy that they recently extended their hours into evenings and weekends.”
“CruCon provides the best value and service for booking cruises. This was our third cruise through CruCon and we’ve already booked two more with you. Great Staff!! We shared our “CruCon is the best for cruise” opinion with several couples we have met cruising. They all couldn’t believe the deals we found with you.”
“Good pricing, great incentives as first time customer of CruCon and good service from Sean Walker!!”
Margaret P. of Rocky Mountain, NC
“Prompt response to any questions. Assistance with linking our friends together. Reasonable prices and perks. Employees are great!”
Jerry J. of Green Bay, WI
“Because Sarah Parent was incredibly patient and accommodating with all of our groups requests for cabin changes, etc…and was equally patient in resolving my confusion regarding what cabin credits we were entitled to.”
Ilene B. of Garland, TX
“We are long-time customers and always get good service. I use the same agent so they get to know our needs and now it is Autumn Ware. She is always responsive in getting back to me in a timely manner. We have accessibility needs, and she knows how to help us.”
Diana L. of Sarasota, FL
Carolyn B. of Escondido, CA
Lisa N. of Petaluma, CA
Nancy K. of Burke, VA
Bradley H. of Nashville, IL
David B. of Jefferson City, MO
“Rylee Chamberlain was very helpful, knowledgeable and friendly.”
Linda A. of Rockledge, FL
“As always, reservation handled in efficient, courteous way. Recommend CruCon to friends as well.”
Cathy S. of Wading River, NY
“The customer service was excellent. The onboard credits and vouchers were credited as offered and promised. There were no issues with the additional package deal as offered. We cannot wait to book another cruise through your company!!”
“Booking process went smoothly once again, no surprises. All documentation was available in a timely fashion, no pressure sales, polite & professional staff.
Paula L. of New Smyna Beach, FL
Sherry R. of Lake Cheries, LA
“We will ALWAYS book with y’all because you have the best prices, easy to book, always accurate, & definitely give us the BEST PERKS. We tell fellow passengers about you all the time, and they don’t believe us but will try you. THANK YOU for being consistently wonderful!!”
Brenda M. of Kansas City, MO
“I love the ease of doing business with CruCon and I appreciate the credits and promotions that I receive when booking with Crucon. I have another cruise booked thru CruCon currently!”
Dorothy S. of Sterlington, LA
“We really like the great deals that CruCon offers and have been pleased with our past service in booking with CruCon.”
Kristine N. of Land O’Lakes, FL
“Process was easy and smooth. Someone always answered my questions quickly and with great attitudes.”
Alfred S. of Suffolk, VA
“We have booked all of our cruises through CruCon. We have and will book 3 more cruises in late 2015-2017. Why? The service, continued support and follow-up received from our cruise consultant. They have been supportive in making and booking the cruise process seamless. This is very much appreciated!”
George R. of Sarasota, FL
Elias N. of Miami, FL
“You got the BEST agent aboard: Sarah Parent and you guys have the best prices in the cruise market. I have become your biggest advocate and in every single cruise we take I tell everyone about CRUCON!! Keep doing a good job and keep prices down!”
“Our agent, Molly, was very accommodating and helpful during the process of booking!!”
Adrienne T. of Laguna Beach, CA
“Stacy is always very helpful & gets right back to with answers to my questions. I also love the perks offered by CruCon!”
Robert N. of Phoeniz, AZ
“I have booked and sailed on several cruises with CRUCON, very satisfied, customer service personnel(Brooklyn) do a great job…to name a few cruises booked with Kyle…..the whole team does a great job!”
Sandra S. of Houston, TX
“I enjoyed the ease of booking through CruCon. I also enjoyed the extra bonuses we received! Thank you!!!”
Dorothy M. of Calgary, AB
“We have booked through you several times, and we are very happy with our service and your price deals. We have referred you to the rest of our family and friends and will book through you next time as well! Thank you!”
Karen S. of Clermont, FL
“Love the extra perks and reservation staff is on the ball when you need them to call you back with information.”
Christopher P. of Orangeville, Ontario
“Representatives are always pleasant, helpful, and easy to deal with. CruCon always tries to get the best deals for their clients.”
“Jacob was a wonderful travel agent to work with!!! He was always willing to explain any questions and to help me find the best cruise for my money. While on the cruise I had several occasions to recommend to other passengers that they also use CruCon for future travel. I was very, very pleased with your agency and currently have a cruise booked with you for September and will also use your services in the future.”
Beatrice F. of Boynton Beach, FL
“Service, service, service, value. Whatever I say would not be enough. Your staff, especially Stacey Finnegan is the best!!”
John E. of Winnabow, NC
“I find CruCon to be easy to work with and never have had any sort of booking issue that couldn’t be resolved either with an email or a phone call. Keep up the great service! Kudos to Liah Godbout!! She is a sweetheart to work with!!”
Fred J. of Ontario, Canada
“Great pricing and promotions….keep it up. Doug Young looked after my needs!!”
Karen L. of Mary Esther, FL
“Very easy company/agents to work with LOVED my room. Great floor, 1 floor below Lido, but not noisy at all and very convenient. Also appreciated our $75.00 onboard credit!”
Harry B. of Rockaway, NJ
“Your people are the best. We have such great service with you. Always get my documents, answers to my questions etc. This is not our first time booking with you and it won’t be our last.”
Linda P. of Claremont, NH
“Great cruise lots of great fun. No problems. Great benefits from CruCon. Thanks!”
“I’ve always received great service from CRUCON both in booking and customer service, and I love the deals!”
Cindy P. of Stratford, CT
“To all Crucon Staff, Thank you for all of your help planning my cruise (it was our 50th birthday present to each other). CruCon had the best promotions overall. The staff were all knowledgeable, helpful and prompt in answering any questions I had. Thanks to all the staff of CruCon for making the cruise experience a memorable one.”
David T. of Tamaqua, PA
“Greatest deals going!!
Thomas & Helen F. of Fort Myers, FL
“Service, perks and great customer service from Lexi. Thanks Lexi for all your hard work!”
Mike S. of Kissimmee, FL
“Excellent pricing, excellent customer service. Very satisfied. Have booked four cruises with CruCon already and expect to book more! Thanks!”
Cindy C. of Kennesaw, GA
“The customer service from Reya, who I have used 3 times now, has been excellent! She has always been polite, friendly, patient and efficient whenever I have called. The special offers that CruCon provides their customers are superb. I have always found even with the currency exchange to Canadian dollars no other agency has been close to the value of CruCon. I have referred your company many times to other acquaintances.”
Arnold B. of Sarasota, FL
“Amanda was great, always returned calls, got information for me, and is highly professional.”
Francine B. of Mississaga, Ontario
“Excellent service and wonderful incentives and bonuses. (Thanks) love the positive attitude and philosophy of your company.”
Ellen J. of Rockville, MD
“Jordan Coates is our agent..we get the best cruise that we want at the best price and we are worry free…thanks!!”
Kenneth K. of Ontario, Canada
“CruCon offers great service and good rates”
Jennifer H. of Houston, TX
“Easy, pleasant experience. I had to call back once to ask a question and was promptly taken care of in a very friendly manner. I like the convenience of using CruCon as my travel agent!!”
William B. of Hot Springs, AR
“Your service and onboard credits are great. Autumn Ware is an outstanding representative!”
Dennis E. of Fresno, CA
“Rylee Chamberlain was very helpful in making our reservations and coordinating some future cruise credits that we had for ourselves and my wife’s parents. She always responded to our e-mails quickly and answered our questions or referred us to the appropriate person to answer our questions, she made the process very easy.”
“My husband and I booked a 15 night cruise from Tampa to Barcelona with you. I wanted to thank you for your gifts that you provided for us on the cruise ship. It was a pleasant surprise and added the enjoyment of our cruise. I will not hesitate to use your services again. Thank you very much!!”
“Everything that was promised we got and we enjoyed ourselves. We talked to other passengers that did not book through CruCon and they were impressed with what we received. We were advertising for CruCon and they took note for their future cruising!! Thank you again!!”
Steven K. of Miami, FL
“CruCon gives the best deals of any online cruise agency. They are always available for questions I might have, either by phone or by e-mail. They deliver on their bonuses they promised….My OBC is in my account when I board along with a note in my cabin…Keep up the great work..I am looking forward to my next cruise booked with CruCon.”
Cheryl O. of Covington, LA
“Had a great time and have told many other people to book through you. We especially loved the unlimited beverage package and paid gratuity bonus! Thanks!”
Valerie V. of Lakewood, CO
“Great prices, very knowledgeable! CruCon is our preferred booking site for all our cruising needs!”
Lillian & Al W. of Gambo South, NL
“We are very happy with you and will definitely book again without a doubt!! Thanks again!!”
Mathew A. of Spokane, WA
“Thank you CruCon for another great cruise!!! As usual we passed on your information to many!!”
Norma B. of Williamsburg, VA
“We were very pleasantly surprised to receive complimentary dinners at Chops restaurant and the cupcakes were to die for. Thank you. These were not expected, so again very pleasant surprises.
Alan C. of Hollywood, FL
“We feel that we get excellent deals and service from Doug Young and great follow-up from the customer service department.”
Karin G. of Spokane, WA
“Jacob did a great job in helping book my family on our first cruise. He explained everything in great detail and the trip was planned from check-in to check-out. Thanks for a great week!! We will definitely recommend to friends and family!!”
Daniel J. of Deerfield Beach, FL
“Your staff is excellent. All credits were processed flawlessly.”
Minh L. of Newmarket, ON
“Competitive prices with addition of onboard credit made the difference versus another provider. Service provided by Rylee was excellent and very responsive.
Eduardo M. of Mexico
“Because I have been receiving good prices and additional benefits from CruCon. Also the customer service team has done a great job for our trip. I am satisfied with the cost-benefit CruCon delivers. Thank you!”
Carolyn R. of Abingdon, MD
“Everyone, especially Christy, was helpful and easy to work with. Also, I don’t feel that we could have received better pricing and bonuses anywhere else.”
“Everything was handled professionally and all the onboard credits were received. Thank you again!!”
Victoria A. of Woodstock, GA
“Timely responses, easy to work with. Good deals!!”
“Love dealing with Stacey at CruCon. She is prompt and courteous and great to deal with.”
Kathrin E. of Fresno, CA
“We were extremely skeptical at first but received excellent service both when originally booking and with the answering of some questions a little later on. We booked a “guarantee” veranda cabin and received a perfect location assignment with no view obstructions. We met another couple on the ship that had booked with CruCon several times and they said they had always had a wonderful experience. That certainly validated our already positive attitude. Thank you for a great vacation.”
Steven G. of Savage, MD
“Christy, and your staff, have been great to work with. In addition, there are great deals advertised constantly.”
Barbara M. of Chandler, AZ
“You guys have the friendliest people and best offers anywhere. I always get a quick response and straight answers. I have recommended CruCon to everyone!”
Shannon S. of Nashua, NH
“Your prices were amazing, the added extras were incredible and the whole process was easy!!! We will definitely book through you again!!”
Brenda S. of Hanover, MD
“Absolutely we will use CruCon again. Jillian has been fantastic. We have already booked two more and referred CruCon to three other couples on our last cruise.”
Karen S. of Lititz, PA
“We love CruCon and always advise fellow cruisers to use your service. The extra perks…drink package, gratuities & onboard credits keep us coming to your for bookings. We have 2 more booked and will look for the 3rd and wait for that special deal that comes up. Love it Love it!!”
Regina B. of Hillsboro Beach, FL
“Stacey at CruCon was great to work with and the cruise was just what she said it would be. Thanks, Stacey!!
Christopher B. of North Beach, MD
“CruCon provided good service and a great price…and we will very likely cruise again!!”
Malinda D. of Clifton, VA
“This is my third booking with CruCon. Each experience has been great. I’ve received excellent value and excellent service. Thank you!!”
Maurine G. of Elk Grove, CA
“I would book with CruCon again because the price/amenities are the best and the CruCon staff is efficient and helpful.
Charles G. of Bronson, MI
“Your price is always competitive and the incentives are available. Your service is good and you follow up and do as you say. I just like working with your representatives. Molly was our agent this time, everything went smoothly.”
Patricia H. of Williamsburg, VA
“Good service with added amenities which resulted in a wonderful cruise at a good price.”
Mark L. of Levensworth, KS
“CruCon staff was outstanding in communication and to attending to all our requests in a timely manner. Would highly recommend booking with them again. Special thanks to Luke our agent.”
Patricia P. of Warwick, RI
“We had a great time. I felt the price was good and I really appreciated the perks. Thank you!”
Tammy W. of Margate, FL
“We have been using CruCon for the last few years and will continue to use them in the future. Booking is always quick and hassle free. Agents/Customer Service Reps are friendly, knowledgeable and always helpful. CruCon definitely helps take the stress out of booking a cruise.”
Pochun W. of Oakland, CA
“I enjoy the discount and service. Ms. Brooklyn did a great job!!”
Michael W. of Hartford, CT
“First time using your company. Nice service and nice extras that the cruise line does not give.”
Victoria W. of Ontario, Canada
“Customer service was good, great price and cabin credits. No hassles whatsoever.”
Kristin M. of Munn Hall, PA
“Deals and great service! Friendly staff that answered all my questions and made the booking process easy.”
Sandra T. of Richmond, CA
“Professional and personalized service; accessible; affordable rates.”
“Excellent service and benefits from Amanda V. CruCon always is a dependable and efficient Travel Agency.”
Lauretta C. of Beaver Creek, OH
“Super friendly and efficient customer service and great perks!”
Alicia B. of Danbury, CT
“Molly was amazing at booking and the rest of your staff was amazingly helpful.
Bridget C. of Elma, NY
“Absolutely with Anika!! She did such a great job making sure everything was perfect on our cruise. Thanks Anika! We had our best cruise yet!!”
Donald V. of Ventura, CA
“Have had very good luck booking with you many times. Also appreciate the bonus offers you give to customers. Will continue to use CruCon.”
Wayne L. of Waterloo, Ontario
“I love the service with Jillian and always feel like I get the best deal, cruise cost and perks with CruCon!!”
Yvette C. of Fort Collins, CO
Frank B. of Roseville, CA
“The extra perks(Onboard credits and gratuities) allowed us to eat in specialty restaurants, drink the way we normally would, and take the excursions that interested us and still walk off the ship with a credit card bill of $3.00!!”
“Very thorough, helpful and best of all the shipboard credit was very generous. Have recommended CruCon to many others, both friends and people we meet on board our cruises.”
Cynthia J. of Fresno, CA
“We called fairly last minute and spoke to Luke. He was so helpful in regards to matching the NCL e-mail offer we received, and a real bonus to get pre-paid gratuities from CruCon. You all are the best at customer service, we referred several people on the cruise to CruCon. Thanks again, we had a great time, looking forward to the next one.”
Rhea C. of Dorchester, ON
“Good service and quick response to concerns and questions. Good deals and the best cruise website we have found!!”
Sandra G. of Ontario, Canada
“Service was great and all the information that we needed for the cruise was sent to me prior to my departure which made everything much easier!!!”
Martha M. of Winnipeg, MB
“The booking process was fast and efficiently handled by your booking agent and the confirmation process by email was just as easy. Everything with the process went very smoothly and all promotions and gifts were accurately reflected on our bill from Holland America. Well done, CruCon! Will definitely book with you again!”
“Luke was very good to work with, he was thorough in his explanation of the details, very helpful providing his perspective on things, and the room pick was perfect.”
Patricia P. of West Palm Beach, FL
“Excellent service from my sales contact Beth DeGraff and good follow up from customer service also.”
Lynn N. of Sarasota, FL
“Great service from Victoria. Already have several more booked!!”
Sherry O. of Toledo, OH
“This was our first time we ever had to change a cruise and you guys were great in helping us! We also got a $50 room credit for referring our brother to you to book this trip as well and your response time is very quick. Thanks!!”
Sandra Ann P. of Ontario, Canada
“Everything went as planned, all questions were answered, this was our first cruise and we will use CruCon for our next one.”
Patricia S. of Fort Lauderdale, FL
“It was an excellent experience. Your agent was very helpful and we were thrilled with the rate. No questions we would book with you again and recommend you to my family and friends.”
Frank M. of Jacksonville, FL
“We have used CruCon numerous times and have been very satisfied with their service”
Melanie D. of Vero Beach, FL
“Absolutely!!! Would use CruCon again. Matter of fact, I have forwarded your name on to a friend that heard all about our wonderful cruise!! I am very happy with all the help I was given. Thanks so much!!!”
Margaret L. of Union City, NJ
“The service you gave us was outstanding. We were so happy about our cruise the room and the perks that came with it were just great. We would like the same for next March. Thank you!!”
Michael D. of Oakland, CA
“You’re the best. You delivered what you said. Excellent service from your agent. The gift from CruCon was wonderful. Prices are very competitive. Keep up the good work!””
Heidi P. of Kansas City, KS
“We have booked several times through CruCon. We have always ha d a good experience. Plus, we get better deals.”
“I have used CruCon and booked with Anne B. for more than 10 years. I appreciate the way you do business. On recent cruise had to e-mail you on the weekend and was pleasantly surprised to receive not only an answer, but a resolution to my concern. I refer many customers to CruCon.”
Linden N. of Boca Raton, FL
“Everything was so smooth and so well planned!! I will always book with CruCon!!”
Jane R. of Philadelphia, PA
“CruCon makes setting up the travel arrangements so much easier. The staff had all the information when I had questions. They were always courteous. CruCon does all of the research for you which is a big help when there are so many different vacation ideas.”
Kent C. of St. Petersburg, FL
“We feel that CruCon provides good deals and airline possibilities for cruise travel. Working with customer service has always been excellent. Our questions are always answered promptly and courteously. We have used CruCon a few times now and we will continue to book with CruCon when we plan cruise vacations.”
Brenda F. of Hinsdale, NH
“Excellent! First time experience. Our agent Autumn Ware was outstanding. She not only got us a great price for our room she was able to get us onboard credit, a wonderful balcony breakfast and a bottle of champagne and a dinner at one of the specialty restaurants. Words can’t say how very thankful we are for Autumn. We will book through CruCon again!!”
Barbara G. of Howell, MI
“No problems or issues during booking process. As a matter of fact, we already have another cruise booked with you!”
Barbara H. of Mentor, OH
“CruCon got us a great deal on this cruise with great perks. The agents always are nice and helpful. I will book with CruCon again. Thank you!!”
Carl H. of Plano, TX
“Excellent support from pre-sale to final confirmation. The price was fair and bundled amenities were accurately handled by both CruCon and Princess. Thank you for wonderful customer service.”
Mark R. of Brighton, MI
“All my questions were answered promptly, emails were responded within a couple of hours and your promotions and prices are very competitive.”
Leila S. of Mequon, WI
“You are so efficient and your agents are very helpful. My friends all know about you. Working with you is a pleasant experience.”
Joshua S. of McKees Rock, PA
“A great experience as always. CruCon is top notch with helping to book a cruise.”
Deborah S. of Smyrna, GA
“Good prices and good service”
Rene Wicks of W. Bloomfield, WI
“Great price with more benefits than the cruise line could offer. Excellent communications and service.
Wendy A. of North Richland Hills, TX
“Y’all have some great deals and are good at working within peoples budgets.”
James R. of Albany, NY
“We have taken more than 30 cruise vacations and have booked most of them through CruCon. We appreciate the service and attention we receive from everyone we deal with at CruCon.”
Rita A. of Sarasota, FL
“We received everything we were promised and had no troubles at all. Our party of eight got the correct seating time and we were all placed at the same table. CruCon gave us a great deal for our money! We booked through you last year, this year and plan to do so again next year!”
Erika M. of Ontario, Canada
“Great, prompt service as always!
Jason P. of Lutz, FL
“The customer matters to you…..and the pricing is good!!!”
Suzanne C. of Ontario, Canada
“Every detail I wanted, every concern I had, was taken care of. Every phone call…no matter how many was answered courteously & promptly.”
Paul B. of Killen, AL
“Amanda Virgin and the folks at customer service have been extremely helpful. The overall cost is less than with other travel agents.”
Keith S. of Appleton, WI
“I’ve booked at least 10 cruises through CruCon – I enjoy your services.”
“Very happy with CruCon deal. Great, professional and friendly service from Autumn. Fantastic cruise – will do it again. Thank you!”
“I have been reserving cruise trips with CruCon for some time now and have no reason to change it. Thanks for the good work.”
Margaret P. of Charleston, WV
“You gave me the best deal I could find. The process was very professional and informative.”
“Everything was smooth and any concerns were answered. This was our first time using CruCon and we were totally pleased. Thank you!”
Michael N. of Burlington, VT
“We had a great time, we look forward to using you again and again. Thank you for a great time!”
Lisa P. of Allentown, PA
“CruCon Cruise Outlet offered the best rate and additional perks. Great company to work with. Thank you!”
Hon Wah of Coquitlam, BC
“Good service, good price and always good promotion.”
Bruce R. of Schuylerville, NY
“Number one reason, price & value. Two, when we have had any questions, we have always been able to speak directly with a real person that has been happy to help in any way. Thank you for that!!”
Cheryl W. of Sterling Heights, MI
“Everyone I spoke with answered all my questions and were very friendly. Very good customer service. Will recommend CruCon to family and friends.”
William R. of New Hampshire
“We had a great time and you provided excellent service!”
Ernest D. of Denton, TX
“You always do what you promise and we feel we can rely on you to take care of any problems that might arise.”
Lorraine K. of Cary, NC
“Easy to book. Questions always answered promptly. Great deals! What’s not to like!”
Alan P. of Revere, MA
“We had the best time on our recent cruise. We couldn’t be more pleased and yes we would book through CruCon again. The service was great we loved it and everything went smooth from start to finish. CruCon is the best!!”
Susan G. of Lacey, WA
“Molly and Erin found a great fare and stateroom that just perfectly fit my needs. I know it worked out so well due to their efforts and I really thank them for making it possible.”
Gerald K. of Weston, FL
“Excellent service and good communication. Mae is super.”
Terrence R. of High Point, NC
“Best people, best deals, I have had Christy Taylor book several cruises for us and she is a pleasure to work with.”
“Great pricing, lots of OBC. Helpful Staff. Thank you!”
“Great service, more onboard credit, easy to use, lots of offerings!”
Robin B. of Las Vegas, NV
“Great and efficient customer service and I thought you had great incentives to book. Thanks again!”
Mary Ann D. of Memphis, TN
“It was my first cruise and by far not my last! It was a wonderful experience! The crew was so pleasant and helpful; the food was fantastic; the environment astounding! I just had a good time.”
Tamara H. of Warrenville, IL
“The service was pretty good, the number of cabin choices and the additional amenities that you offer keep us coming back.”
Leslie L. of Atlanta, GA
“Friendly, responsive, accurate information. Thank you!!!!!”
Donna F. of Quebec, Canada
“I have used CruCon for booking several previous cruises and have always been satisfied with the services they offer. Yes, I would most definitely book with CruCon and have referred other cruisers and friends to check out their competitive prices and their exceptional service.”
Jay B. of Belmont, NH
“The agent was friendly and helpful. It is also piece of mind to know that the headquarters is local. We will definitely will be using CruCon again and again!”
Kenneth C. of Gainesville, FL
“Great benefits, pre-paid gratuities, dinner in a specialty restaurant & wonderful booking agents, such as Stacey, who gets back with us within 12 hours or sends an e-mail saying why it will be longer. We were booked on the first president’s cruise and look forward to the one in October.”
Cynthia S. of Detroit, MI
“We love the sales that you have and your customer service representatives are fantastic. Very cordial and knowledgeable.”
Joan L. of Ontario Canada
“Booking was painless. All of my questions were answered whenever I had an issue. You followed through on everything. Thanks!!!”
“We have already booked many cruises with CruCon in the last few years. We are always pleased and have recommended you to our friends.
Shirley B. of Sacramento, CA
“We had a wonderful trip. Have always enjoyed our cruises booked with CruCon. We refer CruCon to all of our friends and fellow cruise passengers. Our agent, Beth, is the best!
Pat R. of Abilene, TX
“Everyone is always very helpful and knowledgeable also we really enjoy the perks. Thanks so much!”
Frank U. of Tampa, FL
“I always book with CruCon. We cruise quite often. Anne B. books our cruises and does a fantastic job. We are very happy with all the people that we have dealt with at CruCon.”
Karen W. of Louisville, KY
“Very professional, exceptional customer service, thorough details with information, wonderful pricing, great deals and easy to contact. Spread the word of your company to all my family & friends. Everyone who went on the cruise and who we met on the cruise wanted to know who we booked with and how we got the deal we did!!! We referred them on to CruCon with pleasure!!!
“The trip went very well with no hidden surprises. CruCon travel agents are very efficient.”
Michael C. of Ontario, Canada
“Excellent service, great deal! Responsive communications you are our GO TO cruise specialists!”
Theresa C. of Shelby, NC
“Ease of booking and promotions. The onboard credits, prepaid gratuities and champagne were great.”
Jeffrey F. of Wellington, OH
“Everything went very smoothly from my initial call through the entire cruise. Joe Wylie did a very nice job for me and for my son’s booking. Prices were good, and the explanation regarding all of the charges and amenities were described thoroughly. Joe returned all my phone calls promptly and was able to answer all of my questions. I would have no problem using CruCon for all my vacation scheduling.”
Linda K. of Fairfax, VA
“It was fast, easy, and we got an amazing deal! Your customer services were also extremely prompt. Thanks!”
Paul V of Dayton, OH
“What’s not to like about booking through CruCon! Great prices. Great amenities included. Timely communications from the staff. Very cordial agent when contacted. I have never had a snag or problem
Sandra H. of Bloomington, MN
“Good prices and bonuses, and everything went as planned.”
Roberta V. of Raymond, NH
“I would definitely book with CruCon again. It was a great value and I loved the personal attention I received with booking etc. Shelbie was very helpful.”
Lawrence L. of Virginia Beach, VA
“We have dealt with CruCon on many occasions and have never found them anything but courteous, professional, and seemed to go out of their way to get us the best deals. We have recommended them to our friends and definitely would book with them again.”
Patricia M. of Monsey, NY
“I have never had a problem with any booking I have made thru your company. In fact your customer service representatives have been very helpful.”
“We loved the great customer service that we got EVERY time we called CruCon. The representatives were always prompt in returning calls and they were always polite and lively. One thing I really appreciated a lot was if they didn’t know the answer to something, they didn’t make something up just to get me off the phone. They actually said they would find the answer and call back, that is exceptional customer service. Way to go CruCon, well done, we had a FABULOUS vacation!!!
“Your prices are always the best! Someone always gets back to us if we have questions no matter how big or small!”
Judy D. of Bloomsburg, PA
“Excellent service, will answer any and all questions, no matter how insignificant, and always the staff is pleasant. I will continue to book through CruCon!”
Elwood M. of Spokane, WA
“Because Laura G. is a delight to work with – she knows our needs and wants and looks out for us. We feel that everything is in good order and we never worry.”
James J. of Warren, MI
“Your reservations team is efficient and fast and I love the extra perks I get when I book with CruCon.”
Edward D. of New Bern, NC
“The service we receive from the staff has always been very good, something not always seen nowadays. We have had several agents and all have been very professional and helpful to us.”
Evan O. of Albany, OR
“Great customer service! Beth was easy to get a hold of. As well as kind and professional. She works hard to make sure your happy! I would totally book with CruCon again!”
Linda Y. of Harrisburg, PA
“We had a fabulous trip. Everyone at CruCon was great to work with. Thank you so much for the drink package and the paid gratuities. We really appreciated that. It made our trip so much fun. It is great dealing with you all and hope to be in contact with you soon to schedule another cruise.”
Denise F. of Wesley Chapel, FL
“Have much more to offer than booking directly with the cruise lines!!”
Sandra S. of Roseville, CA
“Autumn is delightful to book with. She gives her all, promptly returns phone calls and e-mail messages. Checks to make sure you are getting the best price CruCon can offer…CruCon offers their customers good solid value.”
“We love CruCon!! Always great service, great deals and someone always ready to help you.”
Janelle W. of Napa, CA
“Agents are always knowledgeable and professional. They always come through as promised including cruise credits, special promotions, etc. I have recommended CruCon many times to other cruisers.”
Rose G. of Toronto, Canada
“Your staff is friendly, efficient, they return my calls or emails promptly and your prices are competitive.
Terri N. of Byron Center, MI
“We have used CruCon for several cruises and have always had great service and great vacations. The extra perks keeps us coming back! We already have next years booked with you.”
Louis K of Lombard, IL
“Love your pricing, love your service and love your staff. I never hesitate to recommend you and to tell everyone what a great company you are!”
Jeffrey H. of Delta, B.C.
“It was great!!! Being first times with you wasn’t sure about the extras you offered as in credits onboard etc., but it went flawlessly!! Yes will book again and will tell my friends!!”
William W. of Daytona Beach, FL
“Great service, good value, and you always deliver what you offer. Thanks for another great cruise vacation!”
Rhoda B. of Delray Beach, FL
“Great perks and terrific agents I always deal with at CruCon.”
“Great customer service. You allow me to badger you all with my e-mail questions and they get answered promptly and correctly.”
Cheryl G. of Camano Island, WA
“Very helpful and good perks!!”
“CruCon has competitive pricing, good OBC and “special” offers!!”
“CruCon employees make the reservation steps stress free. The company gives the customers many perks whole other companies don’t. I let everyone know what a great company you have and give them your info for their next trip. The loyalty program is another nice benefit and I must mention that Colby who works in that department is a big asset. She makes sure if you need anything she calls or emails. Liah is another employee who I recently have had contact with and will continue to have her handle our bookings because not only is she professionally adept but makes you feel she cares about your needs.”
Maria Gloria Z. of Los Angeles, CA
“Your company is well organized and I am happy with your services.”
Diane C. of Pasadena, TX
“We have always received the best prices and service from CruCon. Bob Davis is always the best and the customer service and loyalty departments have always been very helpful. We are also very thrilled with the new hours.”
Patricia W. of Shreveport, LA
“Very knowledgeable agent Beth made everything easy and delightful.”
Gail H. of Chicago, IL
“The whole process is very simple, your prices are excellent, and the booking bonuses are a big plus. Also, I love that you’ve expanded your hours to better serve the people in the Midwest and West Coast. Thank you!”
Douglas H. of Miami, FL
“you have excellent incentives and prices.”
Gladys C. of Tracy, CA
“Exceptional value with the added perks provided by CruCon.”
Larry B. of Summerfield, FL
“Worked with Victoria. She was very helpful and responded quickly to our phone calls.”
Kristina B. of Taylors, SC
“We cruise 2-3 times per year. This is the first time I have booked with CruCon. I was very pleased with the excellent customer service at the time of booking. I also enjoy the weekly emails. Not only do you offer amazing value, you give interesting updates on your agency. This gives a really nice “Hometown Travel Agency” feel. I had been using another internet agency for years and never got that feel.
When we arrived on the ship, I noticed a discrepancy between the “extras” we received at the booking and what NCL had listed. I sent a quick email from my phone and Shelbie from CruCon customer service straightened it right out! I was thrilled! We will certainly be coming back to CruCon again!”
Glema B. of St. Davids, ONT Canada
“Great prices, amenities and service. Thank you Lexi and team!”
Robert U. of Burlington, ONT Canada
“Good dependable service and competitive pricing.”
Paul M. of Westminster, MD
“Reya did a great job for us on this trip and all of our past and upcoming cruises.”
Stacy W. of Gilford, NH
“Autumn was fantastic. Helped me pick a great itinerary and went above and beyond making sure this would be a great experience.”
Beverly S. of Newark, CA
“Lexi was great to work with. The bonus from CruCon was awesome!”
Anna Maria R. of Concord, CA
“Great service and lowest cruise fares.”
Eileen N. of Yonkers, NY
“Perfect service from Kaycee and now Sarah. Also, from Mel when needed. Also, your discounts are very nice.”
Charles H. of Marietta, GA
“Excellent customer service and good prices. Thanks, Charlie.”
Jean A. of Ocala, FL
“Colby in the loyalty division was very helpful in helping with outstanding gift cards. Great asset to CruCon.”
Marlene F. of Lodi, CA
“They are efficient and helpful and accommodating. We book with them a lot.”
William R. of Palm Bay, FL
“When we book with CruCon we get perks that we never get with other travel companies.”
Denise W. of Merritt Island, FL
“Great personal service!”
Raymond K. of Carrboro, NC
“Good prices, good services.”
Catherine S. of Providence, RI
“Great customer service.”
Sharon M. of Chicago, IL
“I felt important to CruCon. You met or exceeded my expectations. We felt we got a good value cruise for our money. Will definitely use you again. Thank you for all that you did!!”
"Pleased with the booking bonuses received and the process was easy."
"Agents are wonderful to deal with!"
"Everything you promised was there - the drink package, $400 onboard credit, and prepaid gratuities. Really appreciate how well everything was handled. Thank you."
Bonnie C. of West Lawn, PA
"I felt it was important to let someone in your company know how I felt. This day and age it is such a welcomed occasion to deal with people/a company who truly care about what they do and how they care about their customers. Why? Because, as we all know most companies don't care one iota about how they deal with customers. Thus, writing an email was the least I could do to express my complete satisfaction and heartfelt gratitude for Angie and for your company as a whole. The exposure and contact I have had so far with your staff, etc. speaks volumes.....and I mean volumes about your company! As mentioned, I am extremely impressed!
Thank you so much for "hearing me out", AND thank you for being such a great company to do business with. I am so happy I found out about you........I only have rave reviews for CruCon!"
Kendra was great with this booking! I have since booked another cruise with her and will continue to use her on the future bookings!
Anne was excellent and saved the day for us! I shall definitely be constantly looking for your emails and offers- Totally Irresistible! Terrific deal with great amenities.
Anita R. of Victoria, BC CAN
I have receive nothing but the BEST service from CruCon and I will most likely always book with Wendy!
Mandy C. of Fredericksburg, VA
Great price, Great perks and Great agents!
Brenda S. of Gibsonville, NC
Thanks- as always for all the help we get from CruCon! Everything you said would be there was there!
Elaine P. of New Bern, NC
Working with CruCon representatives has always been a pleasure.
Arlene B. of The Villages, FL
Julie did a fantastic job of arranging our cruise for us!
Lorraine R. of Kingston, MA
We are very happy to have found CruCon! Keep up the great work.
Sharon S. of Waxhaw, NC
All representatives are very professional, helpful and friendly. Everything was completed, accurate and well organized. We will use you for our next booking. Thanks you we had a wonderful time!
Claudio S. of Maple Ridge, BC CAN
I am an RCCL diamond member with about 20 cruises under my belt. David has definitely been the most professional and knowledgeable in my experience. He assisted with cabin designations and changes to my liking when asked. When away, Samantha also assisted and was excellent. I have used other agencies in the past but your promotions and David's assistance has pushed me to your company. I have already booked my next sailing with David. Athena has also assisted me in making changes to my reservation and cabin locations. Thank you all for your excellent service!
Charlene C. of Joppa, MD
This is the second cruise that Cameron has helped me with and she was awesome. I will definitely use CruCon again because you offer some great "perks" and handle everything very efficiently. Hope to be in touch again soon to book our next sailing!
Sandra A. of Wood Dale, FL
CruCon has always provided excellent service for the cruises I have booked.
Robert C. of Lewisville, TX
Jillian does a great job! I booked 4 cruises this year and she has handled all of them.
Jane L. of Markham, ON CAN
Your customer service agent are knowledgeable and efficient.
Diane H. of Phoenix, AR
My husband and i love booking with CruCon! This was our 3rd cruise with your agency and we have two more booked. We have been very pleased with the customer service we have received as well as the perks. We will continue to book any cruise we take with CruCon!
Donna E. of Weeki Wachee, FL
Laura is awesome!!!
Dawn G. of Ann Arbor, MI
Love, love, love CruCon! I never have any worries or stress when booking with you! I know my reservation will be perfect and any perks will be on my account! :)
James B. and Virginia B. of Johnson Creek, WI
I always receive excellent service from CruCon and have recommended your company to many of our friends.
Heidi C. of Farmingdale, NY
Once again, everything was perfect and just the way it was booked. We love working with CruCon (the first agency I've dealt with in probable close to 15 years of direct bookings)!
Barbara K. of Macedonia, OH
CruCon's prices brought us and your customer service is very good!
John C. of Peterborough, ON CAN
We have dealt with Sarah and she is most helpful, always returns calls promptly and is very knowledgeable. I rate her AAA+!
Bernadette H. of Conifer, CO
We truly appreciate all the help we received from Tiffany in helping with our upgrade. It was awesome and everything about the cruise was spectacular. Thank you CRUCON!!
Alma B. of Dallas, TX
Wendy is excellent. She has handled numerous cruises for me and never missed a beat.
Patsy D. of Bedford, VA
We have appreciated the opportunity to engage with Kendra. She is very knowledgeable, helpful and professional. Our experience with CruCon has been very positive!
Pam Y. of Avon, CT
Mae is a delight! I feel confident that she will follow through and has always responded promptly to my email requests.
Jim S. of Marga S. of Sparks, NV
We love to cruise and we know there are many choices out there on which agency to book with. CruCon has extremely knowledgeable agents, who are professional and make it a fun experience going though the booking process. Thank you for all your hard work!!!
Tom. L of Issaquah, WA
We have just returned from a Panama Canal cruise and a short stay in Florida and wanted to thank CruCon Cruise Outlet and hose involved in helping to make the cruise a pleasant one. Thank you for the wonderful amenities. That was a great surprise and much appreciated. Thanks for all the help Beth and the rest of the staff were to us.
Vickie H. of Denver, CO
I continue to appreciate CruCon's great deals and professional service after booking 5 cruises through your company. Thank you!!
Paula G. of Pittsboro, NC
We have been very pleased with CruCon and have referred you to many people.
Susan D. of Watauga, TX
I have booked several cruises with CruCon and can't be happier. We will book all our cruises thru CruCon and appreciate the extra perks we receive!
Deborah T. of Gurnee, IL
Kendra is always a pleasure to work with! We sent 2 other couples to her this time and have referred others when booking cruises to call her. Although our ship broke down, I emailed Kendra with the news and she responded right away telling me if she could help to let her know! That's what I call great service! We will be booking again with her soon.
I recommend CruCon whenever i am on a cruise. Thank you for the great service and value!
Bernard W. of Los Angeles, CA
We enjoy the great service when booking thru CruCon along with the nice perks. Many Thanks!!
Thomas S. of Orlando, FL
Excellent service as usual. Keep up the good work!
Johanna C. of Chapin, SC
Athena was very prompt in returning my calls or responding to my emails. She was always helpful and explained everything to me in detail. She was always professional, yet personable and met every need i had!
Thomas M. of Reunion, FL
Great Cruise and Great Service from CruCon. Thank you!
Arthur R. of Port St. Lucie, FL
We gave out your companied name to many travelers we met on the Allure because we think you are the BEST!!
Karen T. of McAllen, TX
We book our cruises exclusively though CruCon now and are completely satisfied with the service each and every time!
Denise H. of Salisbury, MA
Very Happy with my experience with CruCon and would highly recommend you to others!
Christine R. of Ashburn, VA
I think CruCon is a terrific travel agency and have told numerous people about your company.
Mark T. of Coventry, RI
This is the second cruise i have booked through your agency. I am very happy with the service and response time to questions. Thank you!
This was my firth cruise and i must say it was awesome. Cameron did a superb job in making everything so smoothly on such short notice. I really wanted a cabin with a balcony but must say i have no regrets with the cabin that i had. I would love to work with Cameron again on my next cruise!
Brian D. of Stirling, Scotland UK
Delighted with the service provided by your agency and would certainly consider using you again.
Leslie W. of Rockville, MD
Laura was extremely knowledgeable and professional. It was a pleasure dealing with her and with your company!
Ronald S. of Suffolk, VA
This was the second cruise we have booked through CruCon. Each time our booking was handled with outstanding professionalism. Tammy was knowledgeable, courteous, and competent! Thank you!
Carol A. of Staten Island, NY
My trip was fantastic with all the extras given by CruCon was great and I will recommend to all my friend. CruCon will be the first to plan my next vacation. Thank you!
Michelle K. of Wheatfield, NY
Every time I contacted CruCon the service was fantastic. All my questions were promptly addresses and resolved.
Angele H. of Issaquah, WA
I always receive what i believe to be top notch service. I will always use CruCon for my cruising reservations.
Keith H. of Brunswick, GA
Julie is GREAT!!!
Bert L. of Jericho, NY
As I have written previously, the CruCon team members are outstanding- Especially Mel, Sarah and Samantha. We will remain loyal CruCon advocates.
Patsy S. of Seattle, WA
This was our first experience with CruCon and we are very pleased. We will definitely use you again!
Sherri T. of Inver Groce Heights, MN
I loved your service and prices!
Sarah H. of Eatonton, GA
Once again, excellent service from our representative, Wendy. We have highly recommended her as well as CruCon to friends and will continue to do so!
Wayne L. of Waterloo, ON CAN
Love dealing with CruCon, Great and fast service as well as great deals! We have booked many times with CruCon and will continue to do so.
Harry B. of Old Hickory, TN
Julie is just wonderful in booking and managing our cruise!
Richard R. of New Castle, PA
We have been very please booking with CruCon and will continue to call in the future for our vacations. We have also been sharing how please we have been with your service with our dinner mates onboard.
Nancy B. of Spearfish, SD
We sure do love your holiday sales and special perks!!!
Tammy R. of Foxboro, ON CAN
Jackie and Adrianna were extremely patient and knowledgeable. They were a pleasure to deal with.
Karen J. of Manville, NJ
You made our booking experience a breeze. One phone call and a couple of emails and we were all set. Thank you!
Donna H. of Staten Island, NY
After discovering only 10 days before the cruise that RCCL had changed our room location without notifying us, CruCon's staff went above and beyond to not only obtain a room closer to our group but to secure an adjacent room for my daughter and her friend. As a result, we ended up with an even better room situation than originally planned. CruCon's efforts were greatly appreciated! The cruise was wonderful, and with the perks, it was a terrific value. We would definitely recommend CruCon and book with you again for our next sailing. Thank you!!!
Diane D. of Boynton Beach, FL
Kendra was excellent, made sure all our needs were met. Would request working with her again next time!
Ruth L. of Monroe Township, NJ
Dealing with CruCon was a very positive experience. Your staff is polite, responsive and knowledgeable.
Sara B. of Lafayette, LA
If I were to have Lexi and Adrianna assist me on every future cruise, I wouldn't ask for anyone else! They were most helpful at all times.
Patty W. of Manassas, VA
We had a HUGE problem with our original booking on the Grandeur of the Seas. Kendra worked hours and days to try to get everything worked out. I believe she went over and above normal responsibility to help us. She deserves some sort of commendation.
Jim S. of Sparks, NV
Christy did a great job and we enjoyed working with her. It helped make our whole cruise experience " smooth sailing"!
Sheryl E. of Merrick, NY
I have booked my cruises using CruCon for over 9 years. I always recommend you and have referred my agent Laura to everyone. She is the best!!!
Marilyn B. of East Greenbush, NY
Had an absolutely wonderful cruise. Enjoyed it so much, we booked 2 more onboard and immediately transferred the bookings to Sarah! She is always helpful, on target and very friendly. Excellent customer service!!
I'm a HUGE CruCon fan. I do all of my own research and just use CruCon to book for the benefits, but every experience (half a dozen or so cruises) have been easy and efficient. Everyone I have ever dealt with have been pleasant and provide great service! Great Job!
Barbara F. of Chester, NY
Once again, GREAT service and prices. CruCon's staff is very helpful. We will use you again for our next sailing!
Thekla C. of Windermere, FL
I like dealing with Jillian throughout the booking and servicing our cruise. I wish I could do that with all of our reservations. Both Jillian and Liz are wonderful!
I have booked a few cruises through CruCon and each time I was very satisfied with the prompt and knowledgable service I was given. Erin was no exception, she was great. I have recommended your agency to others.
Darla G. of St. Charles, MO
Everything you promised happened! We had a great time on our vacation and it was easy to book with your agency. We will definitely be contacting you in the future!
Flo L. of Edgewater, FL
I want to tell you that no matter whom I ever talk to when I call CruCon, they are always eager to help. It is a pleasure doing business with you. I tell all my friends about you and most have booked.
Patricia R. of Manasquan, NJ
This was my second cruise with CruCon and will will not be my last. You are a wonderful agency to work with. Fast, reliable, knowledgeable and professional. Both my experienced were very positive. Thank you and i look forward to booking another cruise with you in the future.
Robert J. of Nokomis, FL
Wendy is an excellent representative and I would want to use her for any future cruise that I book. Thank you for another excellent experience!
Theresa T. of Halfmoon Bay, BC CAN
The whole booking procedure for the cruise was very smooth and when I called CruCon regarding parking information we were promptly provided with all the information we needed to proceed with arranging parking for the week of the cruise. Well Done!!
James D. of Cumming, GA
Nice experience dealing with CruCon. We will definitely be using your services in the future and will recommend you to our friends and family.
Bill G. of Sebastian, FL
David was very pleasant, knowledgeable and efficient. We have already booked 2 additional sailings through him.
Marcia C. of Hanson, MA
Lexi has been very professional and we have already booked two more sailings in 2014.
Susan C. of Newmarket, ON CAN
My cruise was amazing. CruCon made the experience so much nicer for me. I changed a few things along the way and everyone was always very pleasant and helpful.
Barry C. of Palm Springs, CA
Always like working with you. Your representatives are knowledgeable, courteous and always looking for the best deal possible. Thank you!
Andrew M. of Toronto, ON CAN
Thanks for arranging a great cruise vacation for us. I can always count on Kaycee!
I was extremely pleased with the service I received from your sales representatives. I would definitely refer your agency to my friends and we can't wait to book our next cruise with you!
Bob C. of Palm Harbor, FL
Erin was Great! She went out of her way to ensure we got all of the benefits available from both CruCon and the cruise line. What a great way to start a vacation!
Irma M. of Binghamton, NY
Everyone that I worked with at CruCon was very professional and helpful. I will definitely book with CruCon in the future and would not hesitate to recommend you to friends and relatives.
Bob S. of Westerville, OH
Samantha does a really nice job for us. We have been working with her for 5+ years now and she is worthy of any awards you offer for outstanding customer service!
Bob C. of Apolo Beach, FL
I have booked several cruise thru CruCon and use Jillian every time.
Natalie F. of Framingham, MA
When I called back and needed to speak to the customer service department they were very helpful to me.
Rob M. of Fort Mitchell, KY
Samantha is the Best!
Cindy H. of Tuscon, NJ
Always enjoy working with your agency. Great Service!!
Rudelle B. of New Castle, PA
Lexi books all of our cruises for us. She is knowledgeable, personable and helpful.
Fred B. of Lakewood Ranch, FL
You are the best travel service that I have ever dealt with. Last year I booked a family cruise with you involving 8 adults including my wife and I. Everything went smoothly with no errors. This year was my third cruise on Oceania and again everything went perfect. I recommend your agency to everyone I meet. CruCon is my favorite travel partner. Keep up the good work and Jillian is a joy to work with!
Teresa G. of Miami, FL
We have recommended CruCon to my parents and will continue to recommend CruCon to others. Very pleased with both past cruise and we have already booked the President's cruise in November.
Sean A. of Siwindsor, CT
Our CruCon sailed rep. was Victoria. She was GREAT to work with! Totally professional and very knowledgeable. We booked prior cruises with her and will call her again in the future. Thank you!
Pam C. of Kennesaw, GA
Jillian is ALWAYS helpful and ALWAYS a WONDEFUL representative for your company. I REALLY appreciate her and hot she ALWAYS helps me with my cruises!
Margaret S. of Huntsville, AL
It is always a pleasure to speak with a CruCon representative. Samantha, Erin, Mae and Anne have all been wonderful. I recommend CruCon to every potential Cruiser.
Dolores Z. of Baynton Beach, FL
Love doing business with CruCon, especially with Sarah!
Josephine C. of New York, NY
Samantha and Mae are always great to work with and we always appreciate the amenities we get when booking with CruCon. Thank you for the great service!
Maelene M. of Spring, TX
Sarah has always been very helpful when i call.
Donna F. of Moultonborough, NH
We had an outstanding experience with CruCon. Our cruise was fantastic and we can't wait to [sail] on another one in the future!
Tsilya P. of Brooklyn, NY
Great Service and Great deals!
Ginny S. of Augustine, FL
Thank you for helping us with the details of the Cruise. Doug was very reassuring, knowledgeable and willing to help!
Martin P. of Tampa, FL
Great experience working with CruCon and had a wonderful cruise. The additional onboard credit that CruCon offered was most appreciated. Looking forward to my next booking!
Great Service and Great price! Next year I am planning on taking my family on a Mediterranean cruise and you will be my #1 choice to book our reservations!
Barbara B. of Hot Springs Village, AR
This was our first cruise and we want to thank CruCon for making this such an enjoyable trip and experience.
Jane B. of Toms River, NJ
I would definitely use CruCon again. This was our second time and your Customer Service department was excellent! I look forward to our next cruise with CruCon!
Nicole L. of Long Beach, CA
I was pleasantly surprised by the ease of booking and the extras offered from CruCon could not be beat. I will definitely book with CruCon again!
Leonard M. of Palm City, FL
Jillian (as always) was wonderful!
Lucille V. of South Africa
It was great doing business with CruCon!
Emelio P. of Harrison, NY
We were very happy with the service CruCon provided. We heard of CruCon through Travel Zoo emails and we had always wanted to take a cruise to Alaska. The promotion CruCon offered was too good to pass up. We are already talking about booking our next sailing with you.
Sharon P. of Prescott, AZ
This is our second time that CruCon has handled our reservation, always responsive and helpful.
James H. of Olney, MD
Carrie was fantastic. I asked her to book a cruise that she would take and it turned our AWESOME! Her suggestions were perfect!
Joseph G. of Fort Washington, PA
We had an excellent experience with CruCon! This was our 3rd cruise our family has been on and you by far provide the best "Bang for the Buck!" I wish we had booked with your company in the past because it would have saved us a lot.
Joe P. of Hoschton, GA
Great Cruise! We have already book another one with Liz and have sent friends to her who booked a cruise as well.
Erik G. of Mississauga, ON CAN
CruCon promised and delivered! Fantastic offer as well as a fantastic price. We loved your service, Keep up the good work!
Margaret M. of Shavertown, PA
The services from Christy are excellent! She gives great information and explains everything about the amenities and price offered.
June M. of Georgetown, TX
All phone calls were answered efficiently and by a person (not by looping through various options). All questions were answered accurately and in a timely fashion. All paperwork was clear. Princess was excellent for what we booked. We will definitely book through CruCon again.
Elizabeth G. of Victoria, BC CAN
Tiffany went out of her way to get us additional information and to ensure that we were getting the most from amenities for our reservation. Great Service!
Selma S. of Laguna Niguel, CA
The rooms that Samantha set up for us were EXCELLENT!!! She always called back promptly even after booking.
Kristan S. of College Park, MD
Thank you for the great experience!
Christine D. of Riverside, CA
Tammy did an exceptional job. I had cancelled my cruise and had to reinstate it... long story... she handled that immediately for me and put me at ease assuring me that i would get the booking back and i did! Her customer service skills are exemplary.
Jeremy A. of Jacksonville, FL
Wendy is an amazing agent. We appreciate her quick response and politeness every time we call!
Ann W. of Royal Oak, MI
Loved the cruise and already have two more cruises booked with CruCon. We will continue to use CruCon and I often refer your company to people I work with.
Ellen E. of Mequon, WI
This was our best cruise ever and CruCon's service was wonderful.
Carol P. of Frederick, MD
Christy and Julie ALWAYS go above and beyond to deliver the best possible service!
Jim O. of Coto De Caza, CA
Jillian was excellent. Everything went very well and she made our cruise a pleasurable experience. She should be rewarded for her attention to detail and prompt response to any phone calls or emails sent to her by me.
Justin J. of Evansville, IN
Samantha called us to confirm our cruise reservation request well after CruCon's normal business hours. She was very patient and answered our questions about the cruise and additional travel options. She followed up quickly when we opted to add travel insured after our initial discussion. Samantha has been very helpful in booking all our previous cruises through CruCon. Thank you!
Lewis M. of New Kensington, PA
Laura continued to provide excellent assistance and provided good recommendations for selecting recently completed cruses. This cruise is rated at the top of all our cruises!
Ed W. and Gail W. of Walkerton,ONT CAN
We have used CruCon many times already and plan to use CruCon again in the future (hopefully the near future). The prices and service are both excellent. We have never had a problem booking with you and we recommend CruCon to everyone we know who is interested in cruising. Thank you for your great service!
Kathleen J. of Casper, WY
Jillian has set my husband and myself up with a few cruises. She is very professional and is most concerned about the needs as well as making sure we don't forget anything. She is the reason we keep coming back!
Barbara R. of Wukesha, WI
We just love working with CruCon and we have told at least 12 people about it on our Alaska Cruise.
Nadia G. of Birmingham, AL
Thank you for the excellent service! I am always contacting Morgan and Mel for all my travel plans.
Thomas L. of Vancouver, BC CAN
Wendy, Michelle and Eric all provided polite and professional service. Thank you!
Willie G. of Melbourne, FL
Kaycee is absolutely the best! She makes the booking process through CruCon an easy and enjoyable experience. I recommend her to two fellow cruisers during my most recent sailing!
Neil R. of Boynton Beach, FL
We had a great time and Laura handled all aspects of the trip for us. We will be booking with her and CruCon again!
Kathy M. of Sarasota, FL
We appreciate the incentives CruCon provides when booking through your company.
James G. and Katherine G. of Burlington, ONT CAN
Wendy is a wonderful representative for CruCon. We sincerely appreciate all the assistance that she gives us.
Patricia W. of Winnsboro, TX
Tiffany, thank you so much for all of your assistance with your very pleasant and quick resolution of our insurance policy problem! Thank you, too, for the message so we know where we stand as far as onboard credits and amenities. We can now truly enjoy this cruise and take several excursions.
Nancy H. of Oviedo, FL
We love booking with you! The ladies we work with are great!
Laura M. of Green Bay, WI
Elizabeth was very knowledgable and helpful! Thank you.
Sarwar S. of Burbank, CA
My booking experience was hassle free. Thank you.
Laura S. of New York, NY
We are so happy with your service that we have already booked our new cruise!
Joanne W. of Staten Island, NY
I was very happy with the service we receive when booking with CruCon and very happy with the cruise. Thank you!
Michael H. of Keaau, HI
I would sincerely like to thank Julie for all of her hard work and dedication to this trip of a lifetime. She went above and beyond to attend to every detail and changes. She is an asset to your team. I will be calling her again for any future cruise vacation needs.
Beverly C. of West Chester, PA
Everyone i spoke with was very knowledgable and polite. We highly recommend CruCon!
Jill L. of Hillsborough, NJ
Mel is the Best!!! We had a wonderful cruise.
Michelle H. of Matthews, NC
I spoke to several people including Erin whom i contacted from the ship. All were very friendly, knowledgeable and helpful.
Lynette B. of Charleston, SC
Great Cruise! Our 60th Wedding Anniversary, took three children with mates. You did a terrific job for me! Thanks a million. None of the others had traveled before on RCCL and had a marvelous time.
Barbara P. of Metairie, LA
Very responsive staff at CruCon. We will book again!!
Derek J. of Coralville, IA
Stacey set me up and was very helpful in answering some of my questions. I then corresponded with Erin on multiple occasions to add additional benefits to the reservation. She was phenomenal! She was responsive to my inquiries and was quick to answer all my questions.
Julie S. of Freeport, IL
I had a very nice experience with CruCon and will recommend that my friends use your services. I appreciate a live person to talk with who can answer all my questions! This is a dwindling service and i hope you continue answering phones and talking with customers.
Thomas L. of Valrico, FL
Stacey was great to work with! We are very please with the service she provided to us.
Lois S. of La Mirada, CA
CruCon did a great job! I will book again!
Candace A. of Massapequa, NY
Our entire experience with CruCon and Kaycee have been excellent. Each time that i called with questions, i receive answers promptly. Kaycee was a pleasure to work with and i will definitely be booking with CruCon again!
So Fan C. of Quincy, MA
Morgan was great! I have only used an agent to book my vacations 2 times. always used online service. This is the first time booking with CruCon and i has such a good experience. I will be using CruCon again for all my future family cruises. Thank you!
Daniel S. of Celina, OH
Scott was top-notch. He answers our questions and made inquiries on our behalf. He was always professional and courteous. CruCon will certainly be our first stop when booking our next cruise. Thank you!
Diane P. of Poulsbo, WA
Your service was outstanding. Doug and Athena were great and answered all of my questions. I will most certainly use CruCon again!
Arlene L. of Red Hook, NY
We booked very early and then kept getting special offers emailed from Celebrity that applied to our sailing. We kept emailing Mae at CruCon asking her to get the offers for use too. She did a GREAT JOB getting us pretty much all of them, rather than our having to choose among them. The cruise was so enjoyable and after all the benefits CruCon got for us, our credit card bill at the end was almost nothing. Thank you so much!
Robert K. and June K. of Bellingham, WA
Stacey did an outstanding job getting us exactly what we wanted even though another agent, at another company, said it was not available on the date and ship we wanted; Stacey knew better! Everything was just as she said it would be. We are very please with CruCon!
Richard W. of Oceanside, NY
Booking through CruCon was thorough and easy. Your service rep was friendly and led us through the process of booking our cruise smoothly and timely. She answered all of our questions and got back to us with additional information when necessary. Thank you for the great service and and i look forward to our next booking with CruCon!
James G. of Richardson, TX
I was very happy and surprised with all the benefits i received from CruCon. I plan on using CruCon to book all my future cruises!
Joyce E. of Louisville, KY
I want to thank Wendy for her excellent service and suggestions. I am going to contact her personally to thank her for recommending the room on the back of the ship - it was GREAT! I would never have thought of trying it. Our credit s were all there when we boarded and that was terrific, too/ We were so pleased with CruCon that we mad an open deposit for another cruise, but had them indicate CruCon as our agency!
Diane C. of Oceanside, NY
This was an amazing deal! We will definitely be booking with CruCon again!
Susan K. of Castro Valley, CA
Wendy did a fabulous job for us! She took care of details, answered questions, and followed up on all requests. I felt completely at ease with her knowledge, availability and service. Thank you so much!
I never needed to talk to Adrianna in person as she was always very prompt in answering my emails and all the questions I had as a first time cruiser on Princess. She was very helpful and always wanted to know if she could help me with anything else! Thank you she is a wonderful asset to your company!
Paula O. of Ontario, Canada
I just wanted to let you know how professional and efficient Erin is. She is always fast and efficient and polite in her responses no matter [what].
Melva G. of Marlboro, MD
I'm a frequent cruiser and this was my first time booking through CruCon. I was extremely pleased with CruCon and i am already booked for my next sailing in March 2014!
Sally T. of St. Inglis, FL
I have been extremely satisfied with all of the Customer Service reps. that i have dealt with in my six reservations with CruCon. Most recently Athena who has done an outstanding job of keeping up with my emails and with Becca in the Loyalty department.
Thanks to each of you for a job well done!
Richelle H. of Easton, PA
I cant say enough how wonderful our vacation was! Thank you CruCon!
Debra L. of Franklin, WI
This was the first time we have booked through CruCon. We were very happy with the price and amenities we received. It was just terrific! We will be booking again with CruCon!
Dorothy A. of Las Vegas, NV
Thank you for the specialty dining and the extras! CruCon made us feel special and we appreciate it!
Patricia C. of Shelter Island, NY
We booked online and spoke to several helpful customer service agents after booking.. Great Service! We will definitely use your agency again! Thank you for a great cruise.
Lynne S. of Geneseo, IL
Thank you, everything was wonderful! We even got upgraded to a mini suite on the Diamond. How great was that!
David N. of Buford, GA
I had booked a number of cruises in the past with CruCon, but nothing in the past few years. The service remains excellent and i will definitely look at using CruCon again for future cruises. You provide exceptional service!
Daniel O. of Lacey, WA
Just a shout out for the service Wendy has supplied to us over the last 4-6 cruises. She has answered all questions, and is always pleasant, super knowledgable. She made us feel we had all the time to talk about cruising with her when i knew her work load was a lot. She is truly professional and we will not book with anyone else!
Jon R. of Summerville, SC
We love Sarah!
Carolyn M. of Douglas, WY
You are a great company to do business with, I have recommended your company to others often!
Cindy H. of Tucson, AZ
I have found your customer service to be great, no problems. I enjoy planning my cruises with your agency!
Richard M. of Howell, NJ
I have booked a lot of cruises thru CruCon and i also tell anyone that asks to use CruCon! Thank you for the Great Service!
Basil A. of Gainesville, VA
Great Cruise! No problems onboard that were not corrected immediately. CruCon delivered as promised. Great Deal. Thank you all for the terrific Job!
Thank you so much Erin for taking care of this for us. You are a wonderful asset to CruCon! We do appreciate all of your time and effort. This is just another reason we always recommend your agency to others!
Richard L. of Bellmore, NY
Kaycee continues to do a wonderful job of arranging our cruise vacations. She is an asset to your company!
William S. of Boca Raton, FL
I booked the cruise with Samantha and Mae is my customer service representative. You need to know that these 2 ladies are incredible! Thank you for all your great service!
Bonnie H. of Palm Coast, FL
Mel in guest relations was EXCELLENT! We thank her very much for all her hard work. All other representatives we had contacted with preparing for this cruise were all very good as well.
Judith H. of Lutz, FL
Stacey is wonderful and everything was perfect! Thank you!
Leonard L. of Champlin, MN
We have booked numerous cruises with CruCon. The company and its representatives are always courteous, responsive, and thorough!
Elizabeth R. of Mashpee, MA
Wendy is wonderful, we have booked several cruises with her and have recommended her to family and friends and they are very happy with her as well. I can not say enough about the wonderful service i have received from Wendy! Thank you!
Thank you to everyone at CruCon, particularly our representative Kendra!
Everything worked out Perfectly. Thank you CruCon!
Michelle M. of Grimsby, ONT, CAN
Laura is AWESOME! Even when she is super busy she always gets back to you.
Robin B. of Ansonia, CT
Everyone i dealt with at CruCon was polite, helpful and extremely knowledgable. Any inquiries were responded to promptly. Thank you!
Mary B. of Dayton, OH
Athena went way beyond to be helpful and helped us add another person last minute to our reservation. She is Awesome!
Sharon M. of Raleigh, NC
Thank you for the amenities and service. We look forward to doing more business with your company in the future!
Kennneth M. of Locust Grove, GA
It was a pleasure to work with everyone at CruCon. Thank you for the great job you do!
Jack F. of Peoria, AZ
Erin worked very hard to accommodate our traveling companions. Thank you for doing a great job!
Yara R.V. of Brookline, MA
Everyone was very helpful during my booking. I will definitely use CruCon again in the future and recommend you to our friends.
Chris C. of Toronto, ONT, CAN
Julie was very nice, professional and helpful!
Jeffrey F. of San Clemente, CA
We appreciate the competitive pricing, good service and the loyalty benefits the CruCon provides. Thank you!!!
Julie C. of Rochester, NY
Loved working with Wendy and have recommended CruCon to several friends.
Dianne B. of Bowie, MD
CruCon was very helpful to me when i had some problems with Choice Air. They responded and understood my concerns. I will always choose CruCon as my travel agency! Thank you again for all the great service and nice employees!
Jacoubus V. of Calgary, ALB, CAN
We will be back to book with Stacey again for our next cruise!
Laura is amazing we do all our cruise vacations with her and recommend her to all we can!
Pamela G. of Lawrence, KY
I have booked 3 cruises through CruCon and have always had a positive experience. I will definitely book my next cruise through CruCon!
Bert L. of Jericho, NY
CruCon has been our favorite cruise agency for some years now in large measure because of the professionalism of key members of your staff. Mel B., Sarah P. and Sam F. have all consistently afforded us expert, personable and complete assistance. You are fortunate to have them on your team, especially at a time when customer loyalty is such an invaluable asset. In fact some of our cruising friends are now CruCon participants based on our own recommendations that they do so.
Carol I. of Victoria, BC, CAN
CruCon provided excellent service!
George S. of Shelton, CT
Love CruCon! Great service and excellent perks!
Kathy V. of Leesburg, FL
Enjoyed the cruise and look forward to our next one that we have already booked through CruCon for September!
We have probably reserved at least 12 cruises through Christy. As we are elderly, she has a way of explaining everything that leaves no questions afterwards. We will be taking more cruises in the future and will always ask for Christy!
Renee E. of Sandy, UT
Thank you Stacey and CruCon for assisting with our booking! Always a pleasure to work with Stacey! Loved the perks that CruCon offers! sailing the California Coastal was a lot of fun!
Susan B. of Newington, CT
I have booked many cruises through CruCon and have always been very pleased!
Linda N. of Fort Atkinson, WI
Thank you for your great service! We have booked two more cruises through CruCon.
Faith D. of Red Hill, PA
You can call and speak to a representative with any concerns or questions. Everyone is very helpful, professional and friendly! I would use CruCon again when planning another cruise vacation.
Cheryl F. of Round Rock, TX
CruCon was very professional and easy to work with! I feel our cruise package was very economical.
Devra S. of Tucson, AZ
We want to thank you an Seabourn for a wonderful vacation. I felt like a princess. Thank you again for the onboard credit which added to the experience. I had a massage, had my laundry done and bought some jewelry. The experience was totally wonderful, exactly what i wanted and needed. Thank you again!
Keith M. of Cary, NC
I love your sale. I'm excited to book again when your "BLACK FRIDAY" sale rolls around!
Barbara N. of Kerrville, TX
Laura was terrific, staying with me through the entire process when i had problems getting information from Princess. Thank you!
Jane W. of Vera, FL
We loved the perks that CruCon offered! This is our second booking with CruCon and we have been very pleased with the service!
Carol S. of St. Frederick, CO
The service with CruCon was outstanding! I asked Julie if we could have our cabin moved after it was assigned by Celebrity and she has it done within minuted! She was very pleasant. It was a great experience with CruCon!
Barbara F. of Trumbull, CT
When the bus company told us, with less than three weeks to the cruise that we couldn't go on the bus, Mel came to the rescue. Because of their help, we will use CruCon forever! She was wonderful! I feel confident, now, that Mel is around, all difficulties will be overcome (not that i anticipate any).
Robert C. of West Orange, NJ
We received notification about the cruise thru Travel Zoo which showed CruCon as the agent. It was a trip we always wanted to take and the price at the time was great so we along with 6 other couples booked through CruCon!
Nicole P. of Ingleside, ONT, CAN
Sarah P. was very pleasant to work with. She was always professional and answered all my questions. Thank you!
Peter C. of Ottawa, ONT, CAN
Elissa was always courteous and attentive to our questions and very patient. CruCon provided us with excellent service and we have booked our next cruise with you and are looking forward to future bookings. Thank you!
Our traditional dining option placed us at a table with other customers serviced by Lexi. We have a great group. This being our first CruCon trip, other table mates provided very positive feedback about their past experienced with Lexi and the agency! Thank you!
Donna W. of Woodstock, ONT, CAN
We may have convinced a couple of people on the ship what a good agency you are! We has one of the best deals aboard, and we thank you for that! Everything went great, and we will call again when we are ready to book another cruise. We are very satisfied customers!
Neal L. of Reedley, CA
I would like to say that you to Customer Service for all the help in the date change for the cruise and other issues you worked out for my wife and myself. The customer service girls are definitely polite courteous and knowledgable. Thank you for the good experience!
Philip H. of Kingston, ONT, CAN
We have found your company provides excellent value and are always recommending you to our friends who are interested in cruising!
Donna R. of Springfield, IL
This was my first cruise booked thorough CruCon. Excellent experience all the way around. Appreciated all the help and especially patience displayed by the three reps with whom i dealt with our the 10 months prior to the actual sail date.
Samuel P. of Albuquerque, NM
We had a wonderful time, and appreciate you provided this opportunity!
Elaine C. of Richmond, ONT, CAN
CruCon is Great! I've recommended your site to many of my friends and family.
Melinda H. of Delta, ONT, CAN
Lexi is amazing! Our whole dining table had booked through CruCon and we all have nothing but praises for the services received! Great Job to all at CruCon!
Sandra S. of Carmichael, CA
Frank U. of New Port Richey, FL
Another great cruise with nice perks from CruCon. You are the best cruise travel agency!
Sui F. of Coquitlam, BC, CA
I am very happy with the services that I have received from CruCon!
Marjorie M. of Calgary, AB, CAN
This was a very pleasant and enjoyable Cruise. We loved the ship and great service. Our dining table was filled with CruCon passengers from our area and we that the Absolute best time. Thank you CruCon!
Robert B. of London, ONT, CA
Service and questions were promptly answered and all amenities were given!
Gerard C. of Clermont, FL
Everything went smoothly. Couldn't have been happier. Thank you so much!
Mary M. of Yucaipa, CA
You did a great job! Thank you.
Miriam H. of London, ONT, CAN
Good service! i would not hesitate to use CruCon again!
Dani T. of Chesterfield, MO
I have taken may other cruises with you before this one. You guys are the BEST!
Charlie E. of Cave Creek, AZ
Ellie was great and so was Kathryn! CruCon is top notch. We shall return!
Margaret V. of Randolph, NJ
I was very pleased with the professionalism and thoroughness of your office. I recommend CruCon to everyone interested in booking a cruise. Thank You!
Patricia H. of Ruston, WA
Excellent Service! Thank you!
Janice H. of Glen Allen, VA
CruCon is great. We recommend you to everyone we talk to!
Beth N. of Corona Del Mar, CA
Tammy was very professional.
John E. of Allison Park, PA
Evan was a great rep! We have already booked another cruise with him.
Teri C. of Hawthorne Woods, IL
My experience with CruCon was amazing. Everything promised was delivered. I have recommended CruCon to others and will definitely be using CruCon again for my future cruise vacations!!!
Pati C. of Trussville, AL
The best amenities offered! Our representative found 3 rooms side by side which was fabulous!! No one can match CruCon's offers. I will only use CruCon!!
Marta H. of Greensboro, NC
Thank you CruCon. Everything was just great!
Mark F. of Mamaroneck, NY
I am very happy with the service your company supplies and will continue to book with you!
Linda A. of Belleville, ONT, CAN
Erin was terrific! While onboard I noticed the CruCon onboard credit was not showing right away so I quickly emailed Erin explaining this has happened. Erin resolved the issue and emailed me back in a short time. Terrific company!!
Angela B. of St. Catherines, ONT, CAN
Again, Laura is the best to deal with. What a pleasure it is to have her as my agent!
Peggy S. of Eau Claire, WI
I am very happy with the "extras" that you offer when booking. Thank you so much!
Ann M. of Fultonville, NY
We have been loyal CruCon customers for years, and have recommended you to friends. Our arrangements have always been correct with no problems. Thank you!
Susan P. of Myrtle Beach, FL
We have used CruCon for quite a few cruises and have been so happy with the results. Ellie has helped us with all our cruises and she is a delight to work with. We have recommended CruCon to all our friends. Great Service, Great Price! We are very happy customers!
Ernest M. of Manor, TX
I am very pleased with the service and responsiveness of CruCon. I utilized an onboard booking process on this cruise but i still names CruCon as my travel agent.
Anthony S. of St. Petersburg, FL
Excellent service from Stacey F.! It's a pleasure to have her take care of my cruises.
Mary N. of Vero Beach, FL
Mr. Norton and I were elated with the service of all we dealt with. Another couple who travelled with us were also pleased. We recommend you to still another couple who booked and felt the same. Your customer service representatives were wonderful and took care of all our concerns. Thank you for making this cruise a wonderful memory!
Jihad A. of Idaho Falls, ID
Everyone i contacted was very polite, knowledgable and helpful. Keep up the good work!
Kenneth L. of Salt Lake City, UT
We have booked everything with CruCon and currently have two cruises yet to sail. Your service that been SUPER!
Susan K. of Scottsdale, AZ
Laura is very knowledgable and got me a great deal!
Marijo E. of Orlando, FL
While on the cruise our dinner companions raved about CruCon and gave us the names of their agents - they were very excited to share this with us. This confirmed that I made the right choice this time and in the future we will be coming back to CruCon!
We think Judy and Kendra did an outstanding job while onboard!
Donna R. of Dallas, GA
I have booked several cruises with Beth and Erin- they are always helpful and easy to work with. In fact, because of their assistance, i have made CruCon my #1 travel agency! I currently have 4 pending cruises all booked with CruCon. Keep up the great work!
Tracy S. of Stormville, NY
I have recommended your company to several friends who have also booked with CruCon.
Florence L. of Edgewater, FL
We had such a wonderful time on this cruise that we booked another one right away with CruCon. This time it will be RCCL Freedom of the Seas which is another beautiful ship and one we have sailed on many times. The deals that CruCon have acquired by being savvy with the cruise lines, helps people make better choices. Thank you!
It was a pleasure dealing with CruCon. We have given your name to a lot of people!
Judy A. of Apo, AE
I must make mention of Tiffany who helped me right before we left for the cruise. An upgrade to a balcony cabin was supposed to have been arranged but it had not been done. Tiffany was very gracious and immediately contact NCL to arrange the upgrade. She got back to me almost right away to let me know that the upgrade was completed. She was extremely helpful, courteous, prompt and professional. I really appreciated all of the excellent customer service that i receive from CruCon and want to that you for your service as it proved to be an outstanding cruise!
MaryKay R. of Eugene, OR
We had a lovely cruise. Thanks to Bob for booking us at a great fare and to Mae for answering all of our questions.
Keith D. of Matthews, NC
Outstanding Service from start to finish!
Steven Z. of Pointe- Claire, QB, CA
Christine R. of Port St. Lucie, FL
Best Cruise Ever! CruCon did us right with this one! Excellent service and attention to making sure everything was done. Could not have been smother. Thanks for a great trip!
Brain B. of Waterford, MI
more! Thank you for a great experience.
This was the 3rd transatlantic cruise that I have booked with CruCon and the benefit
We have booked our cruise vacations before using CruCon and just landed back home
from another great cruise that we booked via CruCon. We have invited 2 other couples
to join us on this cruise as well and they have booked Visa CruCon. They enjoyed the
cruise as well. Thanks for all your support, it made our cruise even better!
Prices were a great deal. Doug who set up our initial reservation was super nice and
helpful. Athena also answered all my questions and emails promptly. Thanks!
Samantha did a Great Job! The cruise was very good.
Leana was a gem. Any time I emailed her with a question, she responded right away. I
had an issue onboard the Allure and when I emailed her from the ship, she responded
right away. Kudos to her!
We have been booking with CruCon for the past 6 or 7 years and have always had very
pleasant dealings with your staff. Keep up the great work!!!!
Your employees are very nice and helpful!
Barbara S. of Wolfeboro, NH
with her. She is excellent. The best agent I‘ve ever used, and I just complete my 25th
Arthur B. of Rancho Cucamonga, CA
oriented. Autumn has been nice to work with and I generally plan on 2 cruises a year, 1
local (USA) and 1 International. I look forward to the customer service and value that I
receive from your agency!
Joan P. of Vacaville, CA
Thanks again for the great service. Everyone I spoke to regarding this trip was just
James M. & Elizabeth M. of Jensen Beach, FL
We continually sing your praises to other cruises that we meet and recommend you
Susan B. of Sacramento, CA
Great Customer Service.. Very personable!
Donna K. of Leesburg, FL
A few days ago I needed some help on one of my reservations. I emailed Erin and she
David H. & Colleen H. of Rowland Heights, CA
Kristen K. of Langley, BC, CA
We needed to change my name to my maiden name because my passport is in my
Mary Ellen K. of Williamsville, NY
We are very happy with our arrangements and will use you again!
Raymond W. of Port Charlotte, FL
We have been extremely satisfied with CruCon and will continue using your services for
Susan R. of Spring Valley, CA
This is the 3rd cruise I have booked through CruCon. I am extremely happy with the service I receive each time. I always recommend CruCon to all my friends!
Elizabeth B. of Kamloops, BC, CA
I have booked several cruise thru CruCon and have always has exceptional service. I also appreciate the perks and room credits that I have received by booking with your agency. Keep up the good work!
Mary D. of Citrus Springs, FL
We love working with Sarah. She is always helpful. We recommend CruCon to everyone we talk to! Thanks for the great service!
Sandra H. of Nederland, TX
We appreciate Kaycee very much. She is always willing to help and is very efficient!
Jamie R. of Bremerton, WA
It was a great experience to work with Bob and CruCon. You were ahead of me one step of the way with all the necessary information. Thank you so much. We had a great cruise on a lovely ship!
Marilyn S. of Boynton Beach, FL
Morgan was my sales representative. Always answered questions and handled cabin switches in a prompt and professional manner!
Hello, I wanted to send a quick note to express my appreciation for the excellent customer service I received from each of the cruise consultants that I dealt with at CruCon. My consultant was Erin but I also dealt with Madison after booking. Each of them were very prompt in returning my phone calls and very helpful and professional. I must make mention of Tiffany Duval who helped me right before we left for the cruise. An upgrade to a balcony was supposed to have been arranged, but it had not been done. Tiffany was very gracious and immediately contacted NCL to arrange the upgrade. She got back to me almost right away to let me know that the upgrade had been arranged. She was extremely helpful, courteous, prompt and professional. I really appreciated all of the excellent customer service that I received from CruCon and want to thank you for your service as it proved to be an outstanding cruise!
My family and I have been booking our cruise vacations with CruCon for more than ten years. During that time, CruCon’s expert staff has consistently furnished us with their superior knowledge and great prices, but most importantly their cruise counselors have always provided outstanding customer service, and have always taken the time needed to make certain that everything is just perfect for each and every cruise we book. Their professional attitude, commitment to excellence, and dedication to meeting our needs is what separates them from the cruise agencies we have used in the past. We look forward to continuing our relationship with CruCon for many years to come, and wish them much continued success.
Edith C. of Nanaimo, BC Canada
I am so impressed with your service. Have tried other Internet cruise companied and was disappointed. I’ve told many others to check your company out. Thank you for the best bargains, the best price and the best service.
Larry V. of Brentwood, TN
CruCon is far superior value over booking directly with the cruise line. Everything promised was delivered.
Thomas N. of Centerville, MA
CruCon was absolutely wonderful. Our 7nt Caribbean cruise was our very first cruise experience and naturally we had a great many questions. We had such a great time that we have already booked our second cruise through CruCon.
Lisa J. of Grayson, GA
I really appreciated the extra care that CruCon paid to me. I can’t wait to plan my next vacation with you
Virginia F. of Sterling Heights, MI
Every trip booked with CruCon has been an easy and pleasant experience. Quick response to questions and follow up on details are the rule. Don’t have a favorite agent because they are all excellent. Thank you for patience and good humor.
Patricia P. of Daytona Beach, FL
We have been very happy with the service and knowledge of all the customer service people we have accessed. They are quick to respond to our questions and are extremely helpful. That is why we keep coming back.
Lance B. of Boynton Beach, FL
The people at CruCon are very professional and friendly at all times and work closely with their clients to maximize their enjoyment. I appreciate their working to get the best accommodations. Everyone has been a pleasure to work with.
Maureen B. of Acworth, GA
Second booking with CruCon and we are extremely satisfied/ As always, we recommend you to everyone we talk to both on and off cruises. You really can’t be beat for value and customer service. We are looking forward to booking our next cruise with you. As always, thanks for being Exceptional!
Alexander P. of Texas City, TX
I continue to think that CruCon offers the best value and customer service of any travel company. I have been a customer for many years and have never had a single problem. The level of customer service is beyond excellent.
Michael W. of Gastonia, NC
We have booked 3 more cruises through CruCon because of your terrific customer service. We will continue to use your company and we spread the news about you on each cruise we take! We love CruCon because of your wonderful staff!
Kathy Wagner of Champlin, MN
It all started when elderly friends of ours asked us to make Alaska vacation plans for them the end of this June.
I immediately went to the CruCon website. Not Holland's or Royal's, Celebrity's or Carnivals. I know that my one stop shopping is going to be most convenient way to go. I found the promo right away that I wanted to explore, then the ship and the dates that would work for them. I called on a Friday and left a message for Doug. He called me back and we went over a few things. He held that perfect room - right by the elevators for them - until I could call him back on Monday morning. Over the weekend my computer was letting me know that a very important email was coming in from the CruCon. (Does Sandy and her team ever sleep?) Sure enough, a great promotion in the works. Another cruise line with a great price and of course some additional great perks to seal the deal. I worried about how I was going to let Doug know that I was going to consider this new promotion with another cruise line. I felt so bad, yet was excited to be saving our friends a significant amount of money. Doug called first thing Monday morning and mentioned it right away about the new promo. That takes a special team member to put the customer's pocketbook before their own. I love CruCon and have referred 28 people who have sailed with their stamp on the bottom of their vacation contracts. I booked the cruise with Doug in less than 10 minutes and delivered all the documents the next day to our friends. They were very happy about how much money was saved and how convenient the whole process was. You made me look good Doug ~ Thank you . . . Again.
My name is Michael M. and my wife and I have booked a lot of our travels through your company. I like CruCon and like their service. I am writing this letter so you are aware of a staff member who I feel went beyond herself to help us.
I received a call from Ms. Mel Burton, your Guest Relations Officer, after I contacted her about our problem…I want you to know that Ms. Burton went above and beyond to resolve our concerns. She is an asset to your company and an employee that should be recognized for good work. My wife and I travel a lot on cruises and you can rest assured that CruCon will be the one called for our next trip.
I can’t thank you enough and want you to know how special we feel Ms. Burton is and how important she is to your company.
We love dealing with CruCon. We have always gotten great deals, great service, and people who are very professional. Thank you.
Madison provided the most professional and courteous service to me today. Although she couldn’t get the cruise line to approve the change I was looking for she went above and beyond trying. I’ve used CruCon many times before but Madison made a strong impression on me today and I thought you should know what wonderful service she gave me.
Recently you asked for "shout outs" for employees who deserved special recognition. I don't belong to Facebook but would like to give special thanks to those who have been extremely helpful. I book with Ann & have Erin as my customer service rep. and both do an excellent job.
… Meredith in Loyalty has been doing an outstanding job of keeping track of [my CruCon loyalty credits] for me and putting them where they can go. Thank you Meredith.
I am writing this to tell you what an excellent employee you have with Erin. She has been a joy to work with and I know that I must have driven her crazy (I can't guarantee that I am finished yet). She has been courteous, patient, and professional each time I contacted her. She deserves special recognition. She is the reason that I keep using CruCon.
I just wanted to compliment one of your employees who has been assisting me over the last few days. I have been a customer with CruCon for several years now. Anytime I book a cruise, I call you guys. I am very spoiled and have grown accustomed to the wonderful customer service that I always receive. I have never had a "bad" experience with CruCon's employees. [My most recent experience was even better]. Carolyn took me by surprise... She wasn't just friendly, she blew me away. Carolyn went above and beyond with everyone of my requests and questions. She made countless phone calls and emails on my behalf. She never once let on that I was a bother or that I was causing her as mountain of paperwork of which I'm sure I was. Carolyn was nothing short of an absolute pleasure and wonderful associate to deal with. Based only my experience with her over the last two days, I wouldn't hesitate to recommend CruCon to anyone. She is definitely an asset to a customer service team. Thanks for employing people who care.
We would like to express our warmest appreciation and gratitude for one of your Senior Cruise Specialists.
Last year, we booked a Caribbean Cruise for our honeymoon while on-board the Celebrity Equinox. The sailing date was for this coming February. Less than a month away, Heather’s company needed to send her out of the country on business during the time our honeymoon cruise was due to sail. Our cruise needed to be moved and confirmed before the close of business on the day after she was notified of the trip to provide the certainty needed for her company to make their travel arrangements.
[Your Cruise Specialist] jumped into action and was able to move our cruise within a matter hours, found us a cruising class upgrade… We may cruise many times in our life, but we only get one honeymoon. Her swift actions, dedication to your company’s mission and her concern for us is admirable and heartwarming; not to mention above and beyond an easier course of action that could have been taken. As a result, Heather can tend to her company’s needs and we are still able to have the honeymoon we have been looking forward to. We are very grateful for everything that [she] has done to respond to the changes in our life.
Robert W. of Ellisville, MO
Splendour of the Seas 2.3.2013
I am about to depart for my cruise that I booked with CruCon.
We have been extremely pleased in dealing with CruCon, especially the service we got from Sarah Parent. We will definitely use the services of CruCon in the future and we have recommended you to many of our travelling friends.
Lynda G. of Palos Verdes Estates, CA
Dear Ms. Cleary,
My husband, Ben G, and I want to bring your attention to the exemplary customer service provided by [your Customer Service Representative].
In these days of out-sourced, anonymous, and casual customer service; we’ve come to expect frustration when dealing with ….well, far too many customer service people. Dealing with [your Representative] is a whole different experience. She responds to phone calls and e-mails quickly and with attention to detail, in a personable, knowledgeable, and professional manner.
Although we have always been satisfied with the service provided by all CruCon staff, whenever we have a situation a bit outside the ordinary or when special attention is needed to unravel details; we go to [her]. The assistance we’ve received from her on several occasions over the past couple of years has been above and beyond what we have expected. One reassuring aspect of dealing with [your Representative] is that when she tells us that she’ll take care of, or look into, an issue we don’t need to keep on top of her or worry that something might slip through the cracks. We know that it will be handled appropriately and efficiently. The personal attention, patience, responsiveness, and genuine service that [she] provides make it a pleasure to deal with her. [Your Representative] truly exemplifies “customer service” and is a real asset to CruCon; which in turn helps to make CruCon a real asset to cruisers.
Your staff; but most particularly [this one Representative]; ensures that we will continue to use CruCon and enthusiastically recommend it.
I have some great photos from our recent cruise with CruCon's 11 night Ultimate Caribbean Cruise. I would also like to thank, Sandy, Debbie, Carrie, and Judy for making our cruise a very memorable one. You girls are wonderful and are doing a super job !! Sean and myself had a blast on this cruise and it was due to two fantastic girls , Debbie and Carrie who went with us on our Excursions. Can't wait to hear when the next one is going to be happening !!
Bob K. of Oakland, CA
...that's wonderful. Thank you so very much!!! You did not have to take the time to find this for me, but I really appreciate that you did. This is the first cruise for my girlfriend and I , as a birthday present to both of us, so I can't tell you how happy I am that you took the extra step and have helped make it special for us. This is real customer service. My friends who travel on many cruises highly recommended you guys..and now I know why. Thank you again!
This was the very first cruise on a Loyalty ship cruise from CruCon and I have to say, it will not be the last. Sandy, Judy, Carrie, and Debbie were fantastic. My husband and I has the time of our lives. We have been telling our friends how great CruCon Cruise Outlet is. Thank you all again for fantastic memories.
I CAN SEE WHY YOU ARE VOTED #1 - THE BEST DEALS/SERVICE IN TOWN!
The deal I got last Summer on Allure was the best by far of any cruise company (and I have cruised over 40 times starting in 1968 on Italian Lines, ship was the Homeric and from that cruise on I was addicted for life (have cruised Alaska, Panama Canal, Mediterranean, Greek Islands, Scandinavia, 'all' the Caribbean, west coast of Mexico, etc.) - I'm a pretty savvy traveler with a background in Hotels/Travel so I've checked all the deals that are out there - and all the extraordinary perks you offered were there without me having to seek them out (dinner for 2, spa treatment, comp. gratuities and shipboard credit) - I even have a friend who is a travel agent and she told me she couldn't touch your price and all the extras CruCon gave me - all fully enjoyed by the way.
So I am a CruCon customer for life - and will be patiently waiting for your Summer Cruise Sale (if I can find something comparable to last year I'll book it instantly for sure)
We wanted to thank you and everybody at CruCon that was involved in
I just returned from a wonderful vacation on Norwegian Cruise Line, and wanted to thank you for helping me book it.
I just want to say that I have had a great experience booking my cruise. I especially want to give kudos to my customer service representative... I threw her a curve ball 3 days into my booking and she found a way around it and kept me advised in emails and phone calls. That's the type of customer service that will have me booking this cruise into the future. Thank you for such wonderful service.
Dear [CruCon Ambassadors];
A huge THANK YOU to the three of you for your incredible service and attention to details on the recent Barcelona-Ft. Lauderdale cruise. The combination of your efforts and the wonderful Solstice made for an incredible trip. I thank you all from the bottom of my heart. I realize it was a lot of work for the three of you but, from my standpoint, your efforts were much appreciated and paid big dividends to your passengers.
While I have taken cruises in the past, I am now hooked and look forward to a cruise next year with Celebrity or through CruCon… We will do business again and I thank you all for all your generous help on this recent cruise.
Our 11/6//2011 trip on the TransAtlantic. This was an incredible experience for my wife and I. We have cruised for about 28 years and have traveled most of the lines. I want to comment on the incredible hospitality and kindness of the [CruCon] Ambassadors on the trip. It is to their credit that we are clear on their names.
I recently returned from a week vacation on the Oasis of the Seas that I booked thru CruCon and I would like to take this opportunity to thank my customer service representative...I by nature am a worrisome individual and on more than one occasion contacted [my customer service representative] for information regarding my booking and I must say she was always very professional and courteous to me. I've never booked a trip thru an internet travel service and…I want you and Tricia to know that we had a wonderful vacation. That was our first cruise in 25 years and it will not be our last. We look forward to using your travel website service again, in fact I plan to let my friends and family know what a wonderful experience it was…
I’ve always been extremely happy with all the reservation agents…and customer service agents…in CruCon. I always appreciate…the efforts that [they] make for me. Thanks again for all of you who work for CruCon I appreciate each and everyone of you.
We have just returned from the two week cruise aboard Celebrity Century to Alaska, ending in San Diego (repositioning).
We just had to write and thank you for the good service you gave us when we booked, keeping us informed and all the other little things that helped to give us a hassle-free cruise. We especially would like to thank you for the bottle of Champagne we found waiting for us in the stateroom, that was a lovely surprise and then later on the chocolate strawberries that we delivered to us. Wow!! We certainly will promote your site and will tell our friends about our great experience.
Thanks once again.
As you may recall, [we] arranged this cruise as one of our many bookings for our friends. I believe 8 cabins were booked through CruCon this time. Several of us also bought cruise insurance. CruCon handled all these transactions perfectly. All documents, shipboard credits, and processing were handled accurately and very efficiently. Thanks for taking care of our group and we look forward to booking through CruCon again. [Your agent] provided excellent service.
I want to tell you that I truly appreciate the time you took to help me out with this... There were times when I think, "Oh, I can do these cruises by myself online and book them.” …it's nice to have you guys in my corner. I know I will always be using you to book all the rest of my cruises. Thank you all again.
…from the bottom of my heart...I thank you again for making my cruise happen…I realize you worked very hard…[and] I will not soon forget. Please thank all others involved. You have a great gift for working things out...to everybody's satisfaction.
…even though I'm not yet a member of the CruCon Loyalty program (being that I just finished my first cruise with you), my husband and I were sure to spread the good word about your agency and how excited we are to be working with you! Both of our cabins booked an Open Booking future cruise while onboard and had the reservations transferred to CruCon. Thanks for your excellent service... we look forward to continuing to work with you!!
…Just wanted to drop you a short email to let you know how very professional [our agent] has been to work with…as this week have booked two new cruises with [her] and always look forward to having her do our bookings. She is great to say the least but she earns it. [She] is an exceptional employee and we look forward to doing more traveling with her in the future.
In July 2010, we booked back-to-back cruises on the Solstice sailing in October 2011. In November 2010, Celebrity changed the transatlantic crossing date for the Solstice, which made it undesirable to us. That is when we began receiving outstanding customer service from [our customer service representative] at CruCon. She changed our booking to back-to-back sailings on the Constellation for November 2011. At my request, she has changed our cabins so many times that I have lost count. During all of these changes, she never showed the least bit of impatience, even though I'm sure I would have had our roles been reversed. We have received such outstanding service that I would be very hard-pressed to book a future cruise with any other company. Although I have told [her] how much I appreciate the work she has done for us, I [want to] make sure that others knew what a credit she is to your company.
Nancy M. of Pleasant Garden, NC
Dear [CruCon Customer Service]: Thank you for explaining this so well so that I will know what to expect. As always you are a big help and wealth of information. You have handled all my questions with patience, professionalism and humor. It has always been a delight to chat with you. It makes planning the trip an even bigger pleasure. I also would be remiss if I did not share with you that [our agent] who took our booking also did an excellent job. We had worked with her once before and felt confident she would provide the same professional and attentive customer service she had during our first booking. [She] did not disappoint…All [questions], from start to date, have been handled wonderfully.
CruCon is lucky to have a great team like [your agent] and [Customer Service Representative] to serve their customers. Together they have made planning this trip a delight.
The package we received was amazing! We really though that there was a catch somewhere and we’d find a disappointment or two after we boarded. Quite the opposite – everything was just as you promised. We had an awesome time…
Thank you so much for following through on this for us, I'm sure we would never have gotten it done ourselves. Thank you again for all everyone did at CruCon, we certainly had a very pleasant experience with your company and would definitely recommend you to anyone.
We have just returned from our wonderful cruise to Alaska aboard the Island Princess and wanted to say "Thank You" to CruCon for the delicious plate of chocolate strawberries. It was such a nice surprise!!! It is typical of CruCon to be so efficient and thoughtful. That is why we booked three more cruises through [your agency] on May 27th…You have a great team and you are very customer orientated. Thanks for such fabulous service!!
In these days of seemingly non-existent customer service in so many other industries, we are taking the time to write to you about our recent experience with you. We are CruCon Loyalty members having booked several cruises with you in the past. Last week we booked the air promotional cruise on Celebrity Infinity (So. America/Panama Canal, Dec. 3, 2011). [Your agent] is very knowledgeable, courteous and professional…The communication between [your agent] and us was exceptional. We felt she really had gone the extra mile to make sure we got the cabin we wanted for our relatives. If we called and had to leave a message, she called us back almost immediately. She was so pleasant and friendly. On one or two occasions we talked with our customer service rep…who was just as courteous and knowledgeable.
So, thank you CruCon for such pleasant experiences and kudos to [your agents]!
We have over 40 cruises under our belt and [your agent] has booked most of them. In addition, we have referred numerous others to CruCon and they, as we, are very content with the quality and professionalism displayed by [your agent]. We don't know if you appreciate the job that she is doing - but we think you do!
In any case let us commend [her] for the terrific job that she does on a regular basis for us and our friends. CruCon is indeed very fortunate to have someone with the character and high caliber of such a fine associate/employee. She consistently treats us well and we come back time and again to her for all of our cruising needs.
Please know that we have no other motive in writing this e-mail than to commend spectacular performance when we see it. We do hope that CruCon management sees [her] performance as we see it…
Dear CruCon Management:
…From our perspective, your cruise agent…not only met all of our expectations in the handling of our booking, he clearly exceeded his duties and deserves personal recognition for his efforts. [he] always responded to our telephone requests expeditiously and accurately. His impressive personal knowledge of the cruise industry is awesome! When we posed numerous difficult questions concerning specifics about our upcoming cruise to Hawaii, [he] always offered sage advice and counsel which will ensure that we will enjoy the best cruise ever as a direct result. In today’s marketplace, it seems nearly impossible to have the opportunity to deal with such a personable expert. And, someone that is not only capable, but also willing to come to the fore in assisting passengers to make absolutely certain that every issue is addressed properly and in a timely fashion. [Your agent]inherently has all of these necessary attributes!
During our extensive collective many years in the military and civilian sector, our responsibilities and duties frequently required making decisions involving personnel issues. [Your agent] is certainly one of the most impressive persons that we have ever been involved with. He obviously is nothing more nor less that a reflection of the CruCon Management philosophy of “Doing the Job Right” and “Always Attending to the Customers Needs ASAP.”
Thanking you in advance for allowing us the opportunity to pass along our impressions to the upper echelon Management of CruCon…
I usually do not write in to praise customer service agents but [the agent] from your Customer Service Department has been exceptional when I had the privilege to deal with her a few times recently regarding questions and concerns I have with my upcoming reservation in November 2011. She was most helpful, knowledgeable and helped me with my issues in the most courteous yet efficient manner. I’ve over 24 cruises under my belt and have dealt with many customer service agents in the past from various companies including CruCon but never have I encountered such professionalism, helpfulness and again efficiency.
I would really like to applaud CruCon for having such a fine customer service agent... Thank you again to [your agent] for her exceptional service. CruCon is indeed lucky to have her as one of their customer service staff members. I would indeed consider booking with CruCon on my future cruises to come and recommend my friends to your company.
“…I really do appreciate all of your efforts. You have a lifetime customer, I am that happy with CruCon and you! You can never leave me, best TA I have used…”
Thank you very much for your kind response to my comments and I do understand your system now. I have also just recently received 4 more luggage tags which I greatly appreciated. I hope I will continue to see emails offering great promotions for cruises I am interested in taking next year. I remain a CruCon fan, thanks again.
Hello, Debbie & I just got back from a great cruise that we & another couple booked through CruCon. It was a deep southern, 11 night cruise with celebrity on the ship Millennium. March 28 to April 8th. Great Ship, food, weather, entertainment, staff, sure trips, & so on. Five star plus!!
We just wanted to say thanks for all your help in getting us a great vacation for a great price. We will be sure to tell all of our friends how helpful CruCon was to us. The other couple that went with us had already booked a cruise, but when we told them about the support & great deal we received from CruCon they cancelled their cruise & booked the same cruise that we booked through CruCon.
Thanks & take care.
I am a retired individual living in Florida with my wife for the past 16 years. We have taken many cruises,quite a few of them with your company. Your sales agent…has handled us better than any other agent I have dealt with, from any other company. She is caring and understanding, and works as hard as she can to enable us to get the best deal possible. Although I am not the easiest person to negotiate with somehow [she] comes through with flying colors,and closes the deal. Having owned a number of retail drug stores in my former life, and realizing how difficult it is to please every customer, [your agent] puts her utmost energies in to pleasing us and I am certain all other prospective clients. She is truly an asset to your company.
Alexis A. of Waterloo, Ontario Canada
Oasis of the Seas 3.5.11
Your company offers fantastic service and we will definitely use you again.
I've been using your agency for 5+ years and plan to continue using it. [Your agent] has always been responsive to my requests for information and bookings.
…We have been home a little over a week - but felt I MUST sit down and take the time to email you the accolades you deserve!!
Extraordinary service deserves recognition and [your manager] certainly demonstrated that to my husband, Noel, and I last week…Having worked in both the private and public sector for many, many years myself, you recognize and appreciate outstanding service when it comes your way. CruCon was recommended to us by [our friend] and we began our affiliation with the wonderful [agent we were referred to]. It was our pleasure to recommend him to our friends who also had the opportunity to work with him and plan their cruises.
Time passes; we are now Loyalty Club members and definitely loyal to CruCon. You are simply the best and we look forward to booking many future sailing and recommending your agency without hesitation to more friends and family.
…thank you for handling our revised cruise plans so efficiently. We appreciate CruCon and the cruises/deals you offer. We leave on March 26 for a cruise aboard the Constellation – again thru CruCon. Your service…has helped to keep us CruCon's Loyalty customers.Thank you.
Larry and Lynn A. of Cochranville, PA
We'll go through CruCon when we're ready to book our next cruise - definitely!
This trip by Celebrity is AWESOME! Thanks to CruCon for pointing us in this direction via an Internet ad.
The service I received from CruCon was great and the information was sent to me in great time and [my agent] did a great job.
It has been my pleasure to have been dealing with one of your employees...[a] Senior Cruise Specialist. She has been very patient, knowledgeable, and I appreciate all information and assistance that she has always provided me with whenever I have booked several cruises through her. She indeed is a valuable employee to your organization.
I felt compelled to write to you today to communicate what an absolutely lovely and productive experience my mom and I had sailing and working with your ambassadors… on the Dec 5, 2010 sailing of the Celebrity Infinity. Even weeks prior to the sailing [your agent] was incredibly responsive and helpful regarding plans and details of our first CruCon and first Celebrity cruise. And on the cruise, they continued to be helpful and responsive to any and all questions. We even have a second Celebrity cruise through CruCon that we are going on next week, along with two other cabins of family friends. After years of frustration and disappointment with non-responsive, disorganized and ineffective travel agents dealing with your company has been a true pleasure. I look forward to many more sailings through CruCon.
CruCon went beyond our expectations. Thank you.
Thank you for offering a great deal for this trip and look forward to future bookings with CruCon. I am tremendously satisfied with CruCon’s service.
CruCon service was timely and comprehensive.
Nancy N. of Meadow Vista, CA
[My Agent] did an especially outstanding job for us and we were very pleased.
This cruise was our first experience on Celebrity and it was our first
suggestions, plan special events and to just generally make the trip run
smoothly . . . all good reasons I wanted to say thank you to CruCon for
allowing this ambassador program to exist. I am guessing many folks will
look for future sailings that offer the ambassador feature. I have attached
a couple of pictures showing the girls hard at work! I know you don't need
validation or proof they were hard working, but I wanted to share the images
anyway. Happy New Year and I will keep CruCon on top of my cruise travel
Casey D. of Urbana, IL
We had an amazing time--CruCon is great!
CruCon is without a doubt my agency of choice. [My original booking agent] and…[the]
Andrea E. of Torrance, CA
Wonderful! I thank you for working on that so promptly and standing by your word. I am absolutely satisfied with the way [my agent] and yourself have handled business with me and I wouldn't hesitate to use you again in the future. Happy New Year!
…I did want to take the time to tell you what a wonderful experience we have had working with CruCon.
Great cruise - great service from CruCon--thank you.
Responsiveness from your agents was most appreciated! OBC
This was the first time that I used CruCon and I was pleasantly surprised at the excellent attention I received from your customer service representative…and also the extra gifts I received. Based on my good experience with CruCon I have used you for my next cruise next March on the Zaandam going to Hawaii.
I am writing to say how pleased I have been with the service that [your customer service representative] has given to me and our group since the time of booking. We are a group of 10 persons cruising and she has been very helpful and responded to any of my e mails quickly and efficiently. We have had to connect quite a few times because Carnival has reduced their pricing, and she has always been courteous and prompt in her responses.
…This is our first experience with CruCon. I believe that when employees are doing a great job that those in supervisory positions should know about that.
I have been booking cruises with CruCon Cruise Outlet for over 10 years and I have seen the company grow. However, one thing that has always stayed the same is how hard all the team members at CruCon work for the customers. Now with CruCon 's Loyalty Club they go the extra step to reward you for being part of their success. I know that when I call my cruise specialist she works hard to get me the best deal possible. It is her honesty and hard work that keeps me coming back…Thanks to the whole CruCon team for doing a fantastic job.
Thank You All
Radiance of the Seas 12.29.10
…We received our e-docs today. I just wanted to thank you for all your help and services with all the questions and changes with our reservations on Radiance of the Seas next month. Everything you did was handled very professionally and we appreciate all your effort and pleasant way you handled making the changes and answering of all the questions I threw your way. We are looking forward to a great New Year's cruise next month and in using your services in the future.
Thank you so much!
You did a wonderful job. Will use you again
Everything was great on the Cruise and everything
Staff was very professional and knowledgeable. Telephone mannerism was positive and respectful. Their communication managed expectations quite appropriately and timely. I rate the two members of your team a 4.8 out of 5. I would most certainly recommend others to you as everything went perfectly with my bookings, my inquiries and subsequently changes initiated by me. Thank you.
Thanks CruCon for such a fantastic deal!
You are the best. I keep telling everyone to use your agency! A million thanks!
…I just returned from DC after our cruise and I am still catching up on my sleep. We had a wonderful time and we want to thank you and CruCon for the On Board Credit. Not only were our gratuities covered but we also were able to book a tour of Gaudi's Barcelona. I was overwhelmed by our accommodations at the Hotel Majestic in Barcelona. … Now that I know about that kind of hotel in Europe, no more 3 stars for us. Thank you again for everything.
Attn. Sandra Cleary.........
I got your name from one of your agents... Purpose of this email is to "personally" thank you and your great staff for the wonderful service you've always given us in our many cruises. I have yet to deal with any agent or customer service rep who hasn't been both very friendly and professional. [Two agents in particular] have helped me with our most recent reservations, but I've talked with many of your employees over the years and all have been super.
Additionally, I wanted to thank you personally for the recent surprise gift card we received from CruCon from the Loyalty and Referral Dept. That is the best mail we've ever received!
We'll continue to give your company's name to people we know now, and for new friends we meet.
Thank you for all your help getting this refund and for your fast response to my problem. All the group at CruCon has been amazing help with this and, thanks to them, I will certainly use CruCon when cruising again.
…We just returned from our back-to back-to back Caribbean cruises and I wanted to let you know that everything went perfectly. The gratuities were paid and the onboard credits were in place. After some of the issues that we've had with online travel agents in the past, I'll admit I was a bit skeptical. However, everything went as we were promised it would with absolutely no issues. Please give my thanks to [the CruCon Customer Service Department] also…
My name is Jacqueline... We made our first booking through [a CruCon Agent] for the 20 day transatlantic on HAL's new ship. Our friends booked as well.
I have to confess, I was a bit nervous to deal with an internet company for the first time. [The Agent] was very reassuring, answered all my questions and we booked.
Normally, I do not need anything (unless I get offered an upsell). My husband and I are very experienced cruisers and we tell our friends everything they need to know.
So, I thought why not? After all, I don't need service (I did not have a high expectation on the service end).
Firstly, there was a mix up with my name. I probably did not explain to [The Agent] that I had two last names clearly enough. When I emailed her to try to get my docs fixed, [A CruCon Customer Service Representative] answered very quickly and had the matter rectified within minutes. And told me what to do next time I booked with CruCon. I was happy to have that straightened out so quickly as the name must match my passport.
That was great service, but now I am really impressed. Due to an issue on my last HAL cruise, HAL decided they should give us a future obc. How nice. But their letter said that the travel agent had to contact to confirm and make arrangements for my next cruise. I knew [the Customer Service Rep] was who I should go to so I sent off an email and the letter from HAL. She emailed me at the end of that day advising she was waiting to hear from HAL, the next day to advise HAL needed at least a week as it was new and she would follow up. Then I got an email from her saying it may take HAL two weeks, but no worries, she would make sure that this was added to my records so we could take advantage of it.
I emailed her back to thank her and apologized for being high maintenance. She went out of her way in her reply telling me that this is the easiest thing for her to do and not trouble and all, happy to help, etc. and rest assured it would be there and she would confirm with me when it was.
As I say, I have cruised a lot. As far as I am concerned, I am getting BETTER service from [CruCon] than the last few T.A.'s I have tried who were in our area. I have been very impressed and [the Customer Service Rep] has erased any misconception I might have had about service from and dealing with CruCon. She is a pleasure to deal with, very prompt and very helpful.
Thanks to her service, I know this will not be our last booking with CruCon (or other friends who cruise with us).
Forgive the long email, but I was in the service industry for years and when you get good service it really is appreciated.
Thank you very much from both my husband and myself.
Dear Ms. Cleary:
Having just caught up with our jetlag and loose ends at home, my wife – Karen C. – and I would like to send you this letter of appreciate for our May Transatlantic Cruise on the Celebrity Century.
This “perfect cruise” combined the price, cruise line, destination and atmosphere that we all hope for but seldom achieve. To top it all the presence of your ambassadors…and their constant good cheer made it that much more enjoyable.
We are particularly appreciative of the unexpected special invitation to the Murano Specialty Restaurant and the additional companionship we enjoyed during dinner with them and the other frequent CruCon passengers.
All three ambassadors deserve a special kudos and we look forward to sharing future cruises with them.
We fully expect to maintain our relationship with your company which started a few years ago with Pat and continues now with [our new agent].
CruCon is a fantastic deal -- I will book with you again. Also, I appreciated your willingness to work with price drops; that makes all the difference.
[Your Representative] in Customer Service was extremely helpful in answering questions and arranging an air deviation. It was a pleasure working with her.
Celebrity Mercury 4.19.10
We were very satisfied with the quality of service from CruCon and the service [onboard]. The price that we paid for our trip was terrific. Thanks a bunch for all of the help.
I LOVE CruCon, GREAT AGENTS!
My husband and I were fortunate to "find" your company awhile back, and have been very satisfied with your service since we started booking our cruises through your agency, plus we've referred you to friends of ours who now also use you… I just wanted to let you know "you" are much appreciated. People don't always take the time anymore to express their appreciation and thanks, but I'm not one of them.....so a big thank you for your continuing great service. You can be sure we'll stay with you!
My husband and I are using CruCon for the very first time for our Apr. 19 sailing to the Panama Canal on Celebrity Mercury. I have had the most refreshing professional experience dealing with [your agent] who we made our initial reservation with and also [your customer service representative] in Customer Service. These two delightful and professional women have made our pre-voyage stress free from the very start.
Mary T. New Castle, DE
Cunard QM2 4.22.10
I would just like to let you know how helpful your service rep…has been to my husband and me in making sure everything is going smoothly for our upcoming voyage on the QM2.
We rarely write letters in praise of good employee performance, because we expect great service from the vendors we have chosen. There is a time, however, when extra-ordinary service should be recognized. We are writing today in our praise of [your agent] who has exceeded our expectations on our Noordam cruise sailing February 13, 2010. She has managed to upgrade our balcony cabin “4” levels on a ship that is sold out. She also did this for all our traveling companions. This is just one example of premium service [she] has given us over the years. We were fortunate to meet her during a transatlantic cruise in September 2007. We will go out of our way to sail with her again.
We recommend CruCon to all our friends and will continue to use your services for all are future sailings. Keep up the good work; CruCon is staffed by many excellent employees.
My wife and I recently completed a 10 day Princess cruise we arranged through you. I just wanted to let you know that everything went well. There were no problems with transfers, accommodations, or anything else you arranged. The price was as good as I ever saw elsewhere. Anytime things go off as planned with no hitches I feel that is all anyone can ask for. Thanks.
I just wanted you to know how happy I have been with CruCon’s service. Everyone has been great. In particular, [your customer service agent] has been fantastic. We had several special needs for physically challenged people in our group, and [she] took care of everything and made our pre trip preparation very easy. She was always available for us. I will be calling you guys again. Your prices are fair and your customer service is great. I hope [your customer service agent] gets recognized for her great customer service.
Karen and Joe H. Center Line, MI
Oasis of the Seas 1.2.10
CruCon was great. Can't wait to use them again. We will be back.
Ruby Princess 2.18.10
We recently booked our 20th cruise and wanted CruCon to know how pleased we are with our cruise agent… She is an absolute pleasure to deal with. Her cruise knowledge, dedication to her customers and prompt attention to detail are second to none. Her customer service skills are the BEST! We've referred friends and family to [her] and they rave about her as well. She is a major asset to your company and a major reason we will continue to book all our cruises with Cru Con.
Thank you so much!
We would be remiss if we did not single out [two very special CruCon employees] for the extraordinary efforts they exhibit on our behalf.
Looking forward to many happy cruises and a long lasting relationship in the future.
Louis L. La Habra, CA
Celebrity Summit 11.28.09
Dear Friends at CruCon,
On behalf of our group of six couples, I would like to thank each one of you for a fantastic cruise we just completed. Because of your very professional and responsive help, everything worked out wonderfully for our cruise. This cruise (transatlantic on Celebrity Summit from Barcelona on November 28, 2009) was the second time this year we booked together through CruCon after our South American cruise in Jan. 2009. We are already looking into booking our next cruise with our favorite cruise company, CruCon. Thank you again and have a happy holiday season!
Spencer and Mary Ann B. Murrells Inlet, SC
…Thank you for answering our questions so quickly, so completely and also for the positive manor in which they were handled. Having spent my whole career in customer service I complement you. Your efforts could be noted in the text books as examples of excellent service. We look forward to working with you again.
Frank and Karen H. Ruidoso, CA
The Higgins crew is back from the cruise and, all things said and done, we had a fine time…Look forward to booking another trip before long- we like lots of sea days and if there are any great deals in the pipeline, let us know.
Kind regards and thanks again!
Joe and Denise H. Buchanan, MI
I just wanted to Thank You at CruCon for making our cruise so enjoyable. The wine and strawberries were an extra bonus! We had a great time. The new Carnival Dream is a beautiful ship. Thanks so much!
Georgia and Philip M. Springfield, NJ
…I want to say thank you for all the information CruCon was able to give me…Thank you very much for taking the time and answering all my questions. Your company went above and beyond my expectations and I will definitely be using you in the future and highly recommend you and your company to my friends and business associates.
John and Carmie R. Lincoln, CA
Just a brief note of thanks to CruCon staff for arranging our Mexican Riviera cruise aboard the Norwegian Sun, October 23 to November 3, 2009.
Everything went according to plan, even the magnificent weather. The ship and crew were great and most accommodating. And the price was right.
You folks were efficient and most kind and patient in working with our group, ensuring that we had a successful voyage and we are most appreciative.
Thanks again for incredibly good service.
Skeets and Rosemary L. Champlin, MN
This e-mail should start your week off with a smile! Rosemary and I (and [our friends] who we sent to you) enjoyed our 12 day Mediterranean Cruise on the Azamara Journey 100%. It was FANTASTIC! Everything that CruCon promised on the total Azamara package that Rosemary and I purchased was delivered as promised. ..It was a perfect travel event!
We thank you for your expertise and the reliability of CruCon as an internet cruise agent. Please keep us aware of any future Azamara “deals” as we will only cruise with them in the future! We have cruised with four other cruise lines and worked with 3 other internet companies. NOTHING compares with what you, Azamara and CruCon did for us.
Thank you so much…
…Thank you and CruCon for your excellent service. I will continue to use your company whenever possible. Currently we are booked via CruCon for a spring cruise. I have had nothing but positive experiences dealing with you and the rest of the CruCon organization.
Tracy Z. of Phoenix, AZ
Celebrity Infinity 5.22.09
Very satisfied with both the cruise and the CruCon service.
I found this deal to Alaska on TravelZoo and told my mother, brother & sister-in-law, and my sister-in-law told her sister and husband. We all booked it. Our trip was fabulous!
Thomas L. of Issaquah, WA
Great service and follow up by CruCon. Really appreciated it.
Dede G. of Mt. Dora, FL
Holland America Westerdam 3.8.09
[My agent] did an amazing job in setting up the reservation and having everything cross-referenced with my brother and his wife. It is great to let CruCon do the work! Thank you.
Marilyn T. of Quispamsis, New Brunswick Canada
Brilliance of the Seas 3.9.09
Very, very. pleased with CruCon! Keep up the good work!
We have booked a lot of cruises with CruCon and our agent…has always been wonderful!!!
Susan L. of Swarthmore, PA
Celebrity Summit 4.4.09
…As always, great service with CruCon. [My agent] was professional, friendly and accommodating. Thank you.
Robin B. of Regal Park, NY
NCL Jade 3.8.09
We had a wonderful trip. We were very happy with the exceptional value we received on this cruise. We will definitely be booking with you again.
We just had the opportunity to book a cruise through your web site and just wanted you to know that your representative…called us in a timely manner and answered all of our questions. Then on the following day after the quote, we talked to her again and there again she was most helpful. We updated our reservations and attained insurance etc. The forms were emailed promptly and sent back as soon as we received them. In this day and time customer service is hard to find. It is nice to have someone who seems she really cares…
[Our ‘CruCon Customer Service Specialist’] was great and super helpful in the
Betty H. of Mansfield, TX
Voyager of the Seas 1.18.09
Our CruCon agent...was excellent. We were somewhat hesitant to book
This was our first cruise experience and it was excellent. We felt we picked the right
Wanted to express our heartfelt thanks to you Judy for making our cruise
Once again, we were so pleased with both our recent cruise on the Navigator of the Seas and the booking made through CruCon. [Our agent] is a wonderful representative and has always been professional, efficient, and very helpful. From start to finish, she followed our reservation. She notified us when an upgrade from a
promenade room to a balcony room became available at minimum cost. We were pleasantly surprised when she let us know that we received a complimentary upgrade in the room class. She expedited the cancellation for my brother, who had to have unexpected coronary by-pass surgery...
[Our agent] has always responded immediately to any questions I may have about cruises and trip insurance. She is amazing! I have the highest respect and confidence in both CruCon and [our agent] even though all contact has been through phone calls and emails.
Our balcony room, key to the Concierge Club, and wonderful weather all helped to make a great vacation. But the personal attention we received from [our agent] certainly made our time away worry-free. I have mentioned our satisfaction with family and friends and hope that they choose CruCon (and [our agent]) for planning their next vacation.
There is no company that offers more amenities and better prices. Thank you once again for providing us with a little bit of heaven during the dark days of winter.
Carol M. of Glendale, AZ
Norwegian Star 1.10.09
Everything was perfect. Thank you very much.
Carolann and Joseph H. of West Nyack, NY
Celebrity Galaxy 1.9.09
I found booking with CruCon easy and recommended [CruCon] to several passengers onboard the Galaxy.
Mae C. of Knowlton, Quebec City Canada
Celebrity Infinity 1.4.09
We love having a CruCon Ambassador onboard. We have met [several Ambassadors] and loved them all.
Alex is great. We appreciate his help on dinner seating of our group of 16 persons [while onboard].
We are extremely pleased with CruCon's service and appreciated the extra coupons for wine
Face it, there’s no such thing as a bad cruise, just some that are better than others. And some cruise brokers are better than others as well, which we’ve discovered after twenty six cruises. We stumbled upon CruCon and the helpful Carrie chasing the elusive “great deal” and got great service as an unexpected extra. She was the only agent ever to thank us and offer an “amenity” for our loyalty. Now our son is her client!
We hope to continue sailing with CruCon and loving our time on the high seas for many years to come. Keep up the great work!!!
Cheryl and George K. of Staten Island, NY
Caribbean Princess 8.31.08
We are writing to let you know how happy we have been with the exceptional service afforded us by all the great people at CruCon. It has been a pleasure dealing with all you guys these past 14 years; and we look forward to continuing this valuable relationship for the next 14 plus! In addition, we would like to mention that others who have booked with you, through our recommendation, have also been very pleased with your fine service. You have given us terrific deals, important information, have always been prompt in returning our calls with all of our sometimes “silly” questions; and everyone there has always been most helpful, courteous, and professional. THANK YOU Sarah, Mel, Deirdre, Judy, and all the other CruCon representatives for making all our cruises so enjoyable.
P.S. The only improvement you guys could make is to move your office to Staten Island!!!
Diane D. Jacksonville, FL
I have used CruCon for over 10 years and have always received superb and professional customer service. My husband and I have sailed at least twice yearly all over the world and always enjoy the excellent service we receive from Laura Griffin. She absolutely excels in her role with her superior knowledge and [she] always strives to get a fantastic rate when we are booking our next cruise. We are already booked on the Pacific Princess 2008 world cruise and know that Laura has arranged for everything to be as perfect as always.
I have referred friends, family, and even strangers to CruCon and they are amazed by the service and prices that they receive… As far as I am concerned, CruCon is the only agency that I will ever use to book my cruises.
My wife and I have been on over 40 cruises and have booked with different agencies as well as directly with cruise lines. However, we have never found an agency with a better combination of price and customer service than CruCon.
CruCon’s Loyalty Program and special offers are exceptional. Furthermore, the staff is very knowledgeable, professional, courteous and polite. The customer service is unparalleled. Each employee we have talked with has had a pleasant demeanor, has been able to quickly and efficiently resolve any issues with a cruise line and has left us with the feeling that they really want to help. Needless to say, this is both comforting and reassuring.
CruCon has so clearly enhanced our cruising experience that we have highly recommended them to our friends. In short, we feel at home with CruCon and have no plans to leave.
We wanted to write a brief message to let you know how much we have enjoyed working with Bob D. over the past year or so. After working with Bob to iron out some wrinkles with our first cruise, which we had made the mistake of booking directly through the cruise line, we learned how invaluable it is to have a knowledgeable travel agent on our side to guide us through all of the details from initial booking through sailing. Since our first cruise in May 2007, we have booked six additional cruises with Bob’s assistance and have never failed to be impressed by his hard work, dedication and professionalism. He always responds to our inquiries promptly, no matter how trivial they are, and has always gone “above and beyond” in securing our preferred cabins at competitive rates, often while providing additional amenities such as pre-paid gratuities or an on-board credit.
Because of our wonderful experiences with CruCon, and with Bob in particular, we frequently recommend your agency to friends and family members considering booking a cruise. In fact, there is no one else we would even consider entrusting our cruise bookings to!
Michael and Paulette F. of Savannah, GA
As you know, Paulette and I just recently finished our 64th, 65th, and 66th cruises with Celebrity. As we now prepare for our next two cruises, I realize just how important a part in this you and Sandy and the entire CruCon family have played in all of this. Ever since we first met CruCon, over 30 cruises ago, we have been not only wonderfully impressed but blown away by your complete knowledge of our needs, keeping us up to date on 'what's out there' and the great way that you and your entire staff have handled ALL of the details for us from the opening booking thru the day we leave the ship.
Prior to meeting you, we had used several different agencies in booking our 30 or so pre CruCon cruises. I can't think of any one of those previous cruises where there wasn't some level of 'misunderstanding,' confusion or just 'outright misinformation,' and now as I look back on our experiences with ALL of the many, many cruises that we have booked with you and CruCon, there has yet to be the first 'glitch'! I am sure that if there is ever a day when the first 'glitch' would happen, you would handle that with the same perfection that you have done since the first day Paulette and I were lucky enough to meet you and Sandy!
Another thing that we are so appreciative of is the fact that you give all of our friends and family that we have recommended and sent over to CruCon, the great same service and attention that you give to us. We greatly look forward to breaking the 100 mark in cruises -- and each and every one of them on the way there, thru you and the CruCon 'family.' We not only treasure our relationship with you, but of even more importance, the warm friendship that came with it.
Thanks for being such a big part in our cruising life.
After 32 cruises, my husband and I now consider ourselves “seasoned cruisers”. At this point, we wanted to take the opportunity to tell you how much we enjoy working with CruCon working with CruCon…we started with CruCon as a customer many years ago and have been with you ever since. Actually, we would not even consider going with another company.
There are many reasons for CruCon as our choice and I would like to share some of those reasons with you.
1. We have full trust and confidence in CruCon. We know how hard you work to provide your customers with the best “deals” possible. When a quote is given there are no “hidden costs”.
2. Since I am not a whiz-kid on the computer, I know that if I need help, do not understand something, or have difficulty filling out a particular form, my personal CruCon agent…is one phone call away, always ready to assist me no matter how busy she might be. Laura is one super lady in our books!
3. We are treated as though we are the ONLY customers that CruCon has. (I have spoken to other people who are CruCon customers and they in turn feel the same way). We readily recommend family members, friends and “new cruisers” to CruCon because we know they will be happy with the service they will receive. Once you are a “customer” of CruCon, YOU ARE FAMILY. There is a personal tie of friendship that exists.
4. As I mentioned before, we have our “special” agent…whom we work with but if she is out of the office on vacations or out for the day, I know that we will receive the same quality of service from whomever answers our call. There is a commitment to the customers that CruCon serves to provide the BEST service possible.
All that I can add to the above is… “You are doing one fine job CruCon!” We will be married 55 years on July 15th and we plan on cruising with CruCon at least twenty more years so KEEP UP THE GOOD WORK!
Monday - Friday: 8 am - 8 pm ET
Saturday: 9 am- 5 pm ET
Sunday: Closed for Family Time
Book Online Anytime