Refunds and Future Cruise Credits:
Due to the extremely high volume of Refunds and Future Cruise Credits (FCC)
being issued by the cruise lines, the delivery date is significally delayed
compared to normal time frames. The cruise lines have advised us that it is taking
up to 90 days from the initial sail date.
Service on Existing Reservations:
We are working through calls and emails as quickly as possible,
please allow 3-5 business days for a response to your inquiries.
We apologize for the delay, and we all look forward to the day when our
response times return to normal.
Our new booking volume has been much higher than anticipated
during these unparalleled times.
We HIGHLY recommend utilizing our online booking system
to reserve your new cruise. This eliminates the risk of your desired sailing,
pricing, category, or promotion selling out prior to our ability to return your call.
Your booking perks will automatically be added and you will receive an email
from our customer service team within 48 hours detailing your booking
information and perks. If you have available FCC's to apply, no worries,
you can book your cruise online, pay the required deposit and then follow up
with an email to our customer service department with your
FCC application information.
This way, you wont miss out on the promotion you're looking to book.
If you wish to call in and speak with one of our cruise specialists instead of
booking online, please allow 3-5 business days for a returned call/email.
Royal Caribbean "Lift & Shift" & Celebrity "Same Cruise, Same Price"
If you are currently booked on a Royal Caribbean or Celebrity cruise
and are looking to take advantage of this offer from Royal Caribbean and Celebrity,
please send your information to firstname.lastname@example.org,
and we will get back to you within 3-5 business days.
*Please note, this offer is only applicable to future and active reservations.
It does not apply to cruises that were previously cancelled, suspended,
or a past sail date.
We are here for you and we appreciate your patience as we
navigate through this unprecedented time, together.
Shop by cruise line for detailed promotions: